Heritage Ford - Service Center

Tire and Oil Change Dropped my car off for an oil change and to have my winter tires installed. Dropped my car off first thing in the morning and they had it done before Dropped my car off for an oil change and to have my winter tires installed. Dropped my car off first thing in the morning and they had it done before noon. Thanks to everyone involved. More

Great service! I’ve gone to Heritage for all my service needs for years, because I know I can trust their knowledge about the vehicle. They know what I need when, in I’ve gone to Heritage for all my service needs for years, because I know I can trust their knowledge about the vehicle. They know what I need when, including recall work. Usually very convenient timing as well. I appreciate their good work. More

Fleet vehicle service. Gary Graham and the great team of service techs at Heritage Ford always do a fantastic job of keeping our trucks on the road working and in top condit Gary Graham and the great team of service techs at Heritage Ford always do a fantastic job of keeping our trucks on the road working and in top condition. More

EXCELLENT SHAWN WENT ABOVE AND BEYOND AS USUAL. THE WORK WAS DONE IN THE TIME FRAME HE TOLD ME AND FOR THE PRICE HE ESTIMATED.I HAVE CALLED SHAWN IN THE PAST F SHAWN WENT ABOVE AND BEYOND AS USUAL. THE WORK WAS DONE IN THE TIME FRAME HE TOLD ME AND FOR THE PRICE HE ESTIMATED.I HAVE CALLED SHAWN IN THE PAST FOR ADVICE ON SERVICE ISSUES AND HE HAS BEEN GREAT. More

Shawn Was Great I called, told the customers service agent what I needed done and they did everything I asked in a reasonable time. Shawn called to ask a couple ques I called, told the customers service agent what I needed done and they did everything I asked in a reasonable time. Shawn called to ask a couple questions, then told me when the car would be done and it was. Excellent job and my car is running much better. More

Great Service and Clear communication The service team did a great job on my vehicle. They reviewed the work to be performed in a very clear manner. They communicated to me through out th The service team did a great job on my vehicle. They reviewed the work to be performed in a very clear manner. They communicated to me through out the process and completed when they said they would. I also like that they have a team approach where they have a quality inspection by another team member before they declare the job done. This gave me confidence that they weren't just pushing the car out the door. More

Great customer service and response Wonderful customer service. Responsive and reasonable. I would recommend heritage to anyone looking for service. Friendly fast shuttle driver and gr Wonderful customer service. Responsive and reasonable. I would recommend heritage to anyone looking for service. Friendly fast shuttle driver and great service writer who laughed at my lame jokes More

15,000k check-up Dropped vehicle off the prior night and provided list of items for maintenance action. SUV was ready when promised. The Service Tech walked me thru ea Dropped vehicle off the prior night and provided list of items for maintenance action. SUV was ready when promised. The Service Tech walked me thru each item, future considerations - polite and efficient. More

Fine service Great service even though the online app had not truly logged my tire change appointment! Wonderful to be squeezed in, especially since I drive in fro Great service even though the online app had not truly logged my tire change appointment! Wonderful to be squeezed in, especially since I drive in from Stowe. More

Tech Deserves a Thank You Gary Graham is knowledgeable, thorough and listened to my questions, concerns about warrantee as well as vehicle. He has serviced my vehicle in the p Gary Graham is knowledgeable, thorough and listened to my questions, concerns about warrantee as well as vehicle. He has serviced my vehicle in the past and nice to have the same tech. Tires were returned to the car where I wanted. Service is agood experience. More