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Heritage Ford - Service Center

South Burlington, VT

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369 Reviews

369 Reviews of Heritage Ford - Service Center

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January 01, 2019

Quick and professional! Very friendly staff throughout the whole dealership including sales and service! Knowledgeable service department getting you in and out as quick as p More

by Smally25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Moriarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2018

warranty service call all problems corrected in a timely manner, friendly staff and clean waiting area..that says it all thank you very much for listening to me... More

by mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Clifford
Dec 17, 2018 -

Heritage Ford responded

Mike, Glad to learn your visit to our service department went so smoothly! Thank you for taking the time to share your experience. We appreciate your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

December 13, 2018

Quick and easy They take your car in quickly and get the work done fast and efficiently. Never have had any issues here. I highly recommend this dealership More

by Sean W
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike LeClerc, Shawn Clifford, Ryan Morriseau
Dec 17, 2018 -

Heritage Ford responded

Sean, Thank you for posting! It's fantastic that you have enjoyed working with our service team. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

December 13, 2018

Shawn Clifford rocks Heritage Ford sales and service are always great. Shawn Clifford in service is so helpful and efficient and friendly! Carlie Moriarty in sales is alwa More

by Tanya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Moriarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Clifford
Dec 17, 2018 -

Heritage Ford responded

Tanya, It's great to learn that you've received top notch service from both Shawn and Charlie! Thank you for posting. We appreciate your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

December 13, 2018

Service was great. In addition to the inspection being done efficiently, I also asked for help from the sales staff about synchronizing a new cell phone, and they glad More

by Senior Citizen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Dowd, Mike Hassett
Dec 17, 2018 -

Heritage Ford responded

Thank you for your kind words about our Ford service team! We appreciate you taking the time to share your thoughts. I'm sorry that you've found our facilities inconvenient to get around in. Nora Krom Customer Relations Specialist Heritage Automotive Group

November 27, 2018

Service visit Had my snow tires put on for the winter. Always happy with the service, I bring all my vehicles to this dealership and have purchased them there as we More

by srbergero
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Clifford
Nov 28, 2018 -

Heritage Ford responded

Thank you for posting! Glad your visit went well. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

November 24, 2018

Escape Service All went as planned, work was accomplished quickly and throughly! I was also glad to see Saturday Service had returned as sometimes it is difficult to More

by JDK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Clifford
Nov 26, 2018 -

Heritage Ford responded

Glad your visit went so smoothly! Thank you for posting. We appreciate your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

November 20, 2018

no surprises The appointment lasted the appropriate amount of time. I had a comfortable place to wait. The service person was both professional and friendly. No More

by Jo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I am sorry I do not recall his name but he was both professional and friendly
Nov 21, 2018 -

Heritage Ford responded

Excellent! Glad your visit was smooth. We appreciate you taking the time to share your experience. Thank you for your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

November 19, 2018

Great Service This was the first time I used the service center here and it was great. Friendly service - even in a snow storm. Waiting area was nice. More

by spock1966
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Clifford
Nov 19, 2018 -

Heritage Ford responded

Thank you for posting! Glad to learn your visit went smoothly. We appreciate your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

November 15, 2018

Great service. I was just in for a basic oil change, but it was handled quickly and professionally. I switched my appointment from leave all day to wait for service More

by Chris Trapeni
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Clifford
Nov 16, 2018 -

Heritage Ford responded

Chris, We appreciate you sharing your experience! It's fantastic that our service team was so accommodating. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

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