Heritage Ford - Service Center

Fast service. I had an issue with the doors on my 2018 F150, and had to have it towed in to repair the which happened to on recall, even though they were busy they I had an issue with the doors on my 2018 F150, and had to have it towed in to repair the which happened to on recall, even though they were busy they were able to get the job done with short notice. More

Excellent Customer Service Experience Thanks so very much to Shawn and the Heritage Ford Service Department for another excellent Customer Service experience. Heritage Ford and it’s custom Thanks so very much to Shawn and the Heritage Ford Service Department for another excellent Customer Service experience. Heritage Ford and it’s customers are extremely lucky to have Shawn on the H-Team! More

It was good I was very pleased that the service department was quick to get an appointment for my state inspection especially for a Saturday as I had called that I was very pleased that the service department was quick to get an appointment for my state inspection especially for a Saturday as I had called that week. Our car was in and out within 45 minutes and it was nice that we were able to enjoy our weekend. More

Free state inspection Because I purchased my car at Heritage Ford, The inspection is free and they helped me get my registration sticker to stick to the back of my license Because I purchased my car at Heritage Ford, The inspection is free and they helped me get my registration sticker to stick to the back of my license plate (thanks to Superglue! and a warm garage). More

Smooth experience Went in for an oil change and the job was completed smoothly with no surprises. That is how it should be and I appreciate the convenience. Went in for an oil change and the job was completed smoothly with no surprises. That is how it should be and I appreciate the convenience. More

Great service Nothing but love for my 2017 F-150! And the service crew has been awesome, getting everything done in a timely manner. I highly recommend them! Nothing but love for my 2017 F-150! And the service crew has been awesome, getting everything done in a timely manner. I highly recommend them! More

Professional, attentive, quick I've been a customer of Heritage Ford since 2016. My wife and I have both purchased vehicles there and we have always had a great experience with sal I've been a customer of Heritage Ford since 2016. My wife and I have both purchased vehicles there and we have always had a great experience with sales and service. I had recently scheduled a service appointment to address a Factory Recall that had already been address before. The previous resolution didn't seem to resolve the issue so the service department without hesitation addressed the issue again and with an updated and more effective solution. The call to make an appointment was pleasant, the interaction with Shawn upon arrival was quick and efficient, the follow up call was much appreciated when the service was completed, and the pickup of the vehicle was also quick and efficient. The overall experience was very good and you can tell the service team works well together and that they all have a greater goal to provide a great customer experience. Thank you Heritage More