Heritage Ford

Always go the extra mile for the customer They always go out of their way to make sure the customer is satisfied both in buying the vehicle and servicing it. I've purchased 5 cars from Heritag They always go out of their way to make sure the customer is satisfied both in buying the vehicle and servicing it. I've purchased 5 cars from Heritage More

Service above and beyond the call of duty I'm a double Sr. Citizen (3/4 Century + 8) and drove our Ford Escape until a serpentine belt came flying out from under the card. It was time. Herit I'm a double Sr. Citizen (3/4 Century + 8) and drove our Ford Escape until a serpentine belt came flying out from under the card. It was time. Heritage was visited and Katie was there to insure we were well taken care of. Such a dilemma, but her advice, encouragement, was the right cure - Katie went over options and connected us into a new technology that I was very familiar with when I was employed in research. Katie has that soft, needed help when things seem are 'at the end of the rope.' Katie carefully explains the options because she is well studied in the service end of the business. Not a "soft" sell, but a careful examination of situations - sort of a 'this is what I would do in this situation.- "Realistic!' is the right word. By the way folks, seriously consider the Ford CMAX Hybrid - it's a Global Warming killer!!! More

Quick and Painless The quick drop off is very nice. I love the comfortable/bright waiting area. They said 1 hour and it was 1 hour! Great Job!! Thank You! The quick drop off is very nice. I love the comfortable/bright waiting area. They said 1 hour and it was 1 hour! Great Job!! Thank You! More

Excellent service. I liked the service that was provided to me. I am happy with friendly employees that I meet with so far too. Also, I liked the system that works to t I liked the service that was provided to me. I am happy with friendly employees that I meet with so far too. Also, I liked the system that works to track the customers by sending email and text messages to remind them by their appointment. More

Great service Gary was great, set realistic expectations and kept me in the loop every step of the way. I couldn't have been more pleased with Heritage Ford. Gary was great, set realistic expectations and kept me in the loop every step of the way. I couldn't have been more pleased with Heritage Ford. More

Excellent experience They take care of both the vehicle and owner. I was a Subaru owner for 30 years but switched to Ford for reliability and services. They take care of both the vehicle and owner. I was a Subaru owner for 30 years but switched to Ford for reliability and services. More

Second deal with the GREAT Charlie Moriarity I went back to Heritage because I had such a great experience 7 years ago with Charlie Moriarity! Charlie was the BEST once again to make a deal I cou I went back to Heritage because I had such a great experience 7 years ago with Charlie Moriarity! Charlie was the BEST once again to make a deal I could be happy with. He went above and beyond to assist me, make me happy, and allow me to go home that very day with my car. I appreciate ALL the team getting my car ready to go!! I LOVE it!! Thanks for you professionalism and respectfulness toward me, the buyer!! Charlie, you're the BEST!!! More

Ford F150 Recall Appointment I was entirely satisfied with the entire experience , especially, the prompt and courteous service. Katie and Ryan were both extremely helpful and k I was entirely satisfied with the entire experience , especially, the prompt and courteous service. Katie and Ryan were both extremely helpful and knowledgable. Thank you! More

no deal They are to LAZY to deal , I had to go some place else. At Baily ford they treat you rite.I had 2 cars to trade, and you would not talk. They are to LAZY to deal , I had to go some place else. At Baily ford they treat you rite.I had 2 cars to trade, and you would not talk. More

Superior Service Group Went in for a oil change and road noise. Oil change and rear wheel bearing, (warranty) replaced in 2 hours. Very friendly group as well as professio Went in for a oil change and road noise. Oil change and rear wheel bearing, (warranty) replaced in 2 hours. Very friendly group as well as professional. More