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Heritage Ford

South Burlington, VT

4.9
1,837 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
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1600 Shelburne Rd.

South Burlington, VT

05403

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Showing 1,837 reviews

December 20, 2024

Amazing experience! I couldn’t be happier. You will not meet more straightforward, and honest people. Ryan, Zach, and Celeste were wonderful to deal with. I would highl More

by Logan Carrier
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Fish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Heritage Ford responded

Logan, Thank you for taking the time to share your feedback, and for your kind words for our team! We are so glad to hear that you enjoyed working with Ryan, Zack, Celeste and our team to shop for your new truck, and that everything went smoothly for you. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

December 19, 2024

Very smooth experience. Conor was eager to get answers to my questions. He is being expertly mentored by Zack and is off to a great start. More

by Sean D.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abigail Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Conor Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Heritage Ford responded

Sean, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Conor to shop for your new Ford, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

December 17, 2024

Amazing experience! Bill did everything he could to help me out and thanks to him I have a car after going a year without one AND I can go see my son for Christmas! Than More

by Katy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2024 -

Heritage Ford responded

Katy, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Bill to shop for your new Ford, and that he was able to lend a hand helping find the right vehicle for you to take on the road to visit your son for the holiday! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and happy holidays!

December 12, 2024

Theresa is unquestionably the best in her role at Heritage Ford. My lease buyout was a seamless process, her attention to all the details were impeccable and she was a delight to work with. More

by Will
Recommend Dealer
Yes
Employees Worked With
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Heritage Ford responded

Will, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Theresa, and that she was able to help make your lease buyout process a smooth one! We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

December 10, 2024

Bill and Theresa were awesome. They made the process of buying my Mach E super easy. They were attentive and answered all the questions that I had. I would recommend working with H More

by Noah Ranallo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Heritage Ford responded

Noah, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Bill, Theresa and our team to shop for and bring home your new Mach-E, and that everything went smoothly throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

December 09, 2024

The staff at Heritage in particular Nathan Hardwell my salesman, Therese Moss the CFO and Zack the general manager really went out of their way to make this purchase stress free. They worked hard for us a More

by Davidbardes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zack Roberts
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Wardwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Heritage Ford responded

David, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with our team to shop for and bring home your new Ford, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

December 03, 2024

On a scale of 1 to 10, I would give them a 12. I showed up with no appointment because I saw a vehicle on the website that I was interested in and received outstanding service. Had the privilege More

by norman v
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Moriarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Halliday
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Heritage Ford responded

Norman, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with our team to shop for your new Super Duty, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

November 24, 2024

Friendly, professional, no pressure, our sales representative (Olin) was patient and answered our questions, good test ride. Shout out to the sales manager (Dan) and the financial rep.for throwin More

by spider7856ski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Olin Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so pleased to hear that you enjoyed working with Olin and our team to shop for your new Ford, and that everything went smoothly throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

November 09, 2024

One of my best experience, buying a car highly recommend. It was very straightforward and up front. I had a very bad experience buying a car my last car And he made it so different. And he made me feel app More

by matthewlatterell87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abigail Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Heritage Ford responded

Matthew, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Bill to shop for your new Ford, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

November 09, 2024

This may be duplicate as I have already written one. My entire experience was superb. We didn't have an appointment but were very lucky that Charlie Moriarty made himself available. I got my dream Bronc More

by kgissendanner-Cote
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Moriarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rico
Nov 11, 2024 -

Heritage Ford responded

Thank you for taking the time to share your feedback, congratulations on your new dream Bronco! We are so glad to hear that you enjoyed working with Charlie and Theresa throughout the process, and that everything went smoothly for you. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

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