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Heritage Chrysler Dodge Jeep Ram Parkville

Baltimore, MD

4.4
1,916 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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9219 Harford Rd

Baltimore, MD

21234

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Showing 1,916 reviews

September 16, 2023

I couldn't find a dealership with allocation for the trim that I wanted my Challenger in until I happened upon these guys. Brian Perry was excellent and kept me in the know as my car was being built, he even More

by emailjerehere91
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Gower
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Bejma
Sep 19, 2023 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Safe travels!

September 12, 2023

Purchased a few vehicles over the years with Mike's help. One was a factory order he helped me through. All were incredible experiences. He helped me get exactly what I wanted and I was thrilled with the More

by Ken
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Kydd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2023 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi Ken, thank you for your positive review. We're glad to hear that you found our team here at Heritage Chrysler Dodge Jeep RAM Parkville so helpful in the purchase of your new vehicle. We hope you have a great day!

September 05, 2023

Very friendly sales staff. They took the time to help me understand the process. Brian Perry was the BEST! More

by isismarie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Marcus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2023 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hello Isismarie, we're happy you found our staff to be so supportive during your experience here at Heritage Chrysler Dodge Jeep RAM Parkville. We hope you continue to choose us for all your automotive needs! Take care!

September 04, 2023

I have bought multiple cars and absolutely love this dealership. Everyone is very friendly, efficient and get the job done. Highly recommend this dealership. More

by Denise
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Cooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Gower
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Lanci
Sep 07, 2023 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi Denise, we are so happy to read such a great review about Heritage Chrysler Dodge Jeep RAM Parkville! Thanks for the recommendation and have an amazing day!

September 01, 2023

What a great experience with buying my durango from Brian Perry at heritage in parkville Brian went off his way for us getting the durango from PA for us . I can't say enough about brian and the staff More

by Gtjmopar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2023 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi, Congratulations on your new vehicle, thanks for your great review, and for giving our dealership such a high star rating! We're happy you found our staff to be so supportive during your experience here at Heritage Chrysler Dodge Jeep RAM Parkville. We hope you continue to choose us for all your automotive needs! Take care!

August 30, 2023

Great experience! Was in the market for several months finding my new truck. Was shopping remotely and Parkville Heritage was 1 out of at least 12 dealerships I co More

by 🛻
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Cooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harrison?, finance- 5 stars!
Sep 03, 2023 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Thank you again for the great review!

August 30, 2023

This dealership is horrible. The buying process was excellent, I will admit. However, my vehicle had a check engine light come on 2 weeks after purchasing. Their service de More

by jholland3580
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Matt Beckmann
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Bunker , Jeff Bejma, Raymond West
Sep 21, 2023 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Thank you for taking the time to review Heritage Chrysler Dodge Jeep RAM Parkville. Our goal is to meet then exceed your expectations and are disappointed this did not occur. Our Service Manager, Kurt Anderson, has attempted to contact you to address your concerns, but has been unsuccessful in reaching you. At your earliest convenience, please contact Kurt directly at kurtanderson@mileone.com or 410.663.7271 or our Service Director, Matt Beckmann at mbeckmann@mileone.com or 410.663.7270 to allow us the opportunity to rectify our missteps and restore your faith in our dealership. Again, thank you for your time and we hope to speak with you soon.

August 21, 2023

Great dealership! Bought all 3 of my cars, great customer service and they always try to find you the best deal. If you need a salesman look for Jeff at parkville heri More

by smurray1022
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Webber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond West
Aug 28, 2023 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

August 21, 2023

Everyone I dealt with was outstanding especially my sales agent Brian Perry. He could not have been nicer, more knowledgeable and accommodatingThey all aim to please and go out of their way to be of help bef More

by mwohlberg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2023 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 21, 2023

Huge selection. They bring cars to you from any location. Our salesman, Mike Lanci was awesome. He was determined to find a vehicle for me that fit my needs and my b More

by Dolly Baier
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Lanci,Khaliq Thomas
Aug 28, 2023 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi Dolly, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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