Heritage Chrysler Dodge Jeep Ram Parkville | Page 4

This is my third purchase from the Heritage dealership in Parkville and it’s because their team is wonderful and we’re so very helpful Parkville and it’s because their team is wonderful and we’re so very helpful More

William was amazing! !!! He was professional, kind and made the entire process very seamless. He got all of the paperwork over to me quickly so my lender could process my !!! He was professional, kind and made the entire process very seamless. He got all of the paperwork over to me quickly so my lender could process my loan and I was able to test drive the car and then take it home the same day. I would definitely buy another car from William, he’s a gem 😊 More

The work that was done on my vehicle was fine. It's the idea that it took two weeks for the PCM to come in and no one would provide a loaner vehicle. I had no vehicle for two weeks. The work don It's the idea that it took two weeks for the PCM to come in and no one would provide a loaner vehicle. I had no vehicle for two weeks. The work done fell under manufacturers warranty so a loaner should have been provided. More

The best buying experience I've ever had. I will never go anywhere else. Mike V is the best in the business! I will never go anywhere else. Mike V is the best in the business! More

The Overall Customer Service of the employees that I came in contact yesterday was not pleasant they need a Customer Service course, but Martin stepped in & did an Awesome Job to improve my experience & fix in contact yesterday was not pleasant they need a Customer Service course, but Martin stepped in & did an Awesome Job to improve my experience & fix my situation, I really appreciated him stepping his timing was on point!! More

The dealership shows excellent customer service and care! That every customer deserves Mr Kuhn was very helpful and reliable That every customer deserves Mr Kuhn was very helpful and reliable More

This is my second purchase from here - 2023 Gladiator the previous was a brand new 2017 Wrangler. Since I've experienced both new/used sides of the dealership I would refer them based on these experiences. previous was a brand new 2017 Wrangler. Since I've experienced both new/used sides of the dealership I would refer them based on these experiences. More

Very shady unethical business practices. Will never do business with them again. I had my own financing and they were doing everything they could to.force me to use their finance company, in Will never do business with them again. I had my own financing and they were doing everything they could to.force me to use their finance company, including saying it could be weeks before they would release the car to me if I didn't use their finance company. More

My experience was great from beginning to end! Ms. I'esha was incredibly helpful, kind, and patient throughout the entire process. She was very knowledgeable about the different vehicles and made Ms. I'esha was incredibly helpful, kind, and patient throughout the entire process. She was very knowledgeable about the different vehicles and made the buying process smooth and stress-free. Her hard work and dedication were truly appreciated. I highly recommend I'esha for anyone looking for a great car-buying experience!” #Team Atlas More

My experience was great from the start of the process. I simply asked about bringing the vehicle to a closer location so that I could take it for a test drive, and within minutes they had me set up for I simply asked about bringing the vehicle to a closer location so that I could take it for a test drive, and within minutes they had me set up for the next morning. This was my 2nd purchase from Heritage and happy with my choice. They even personally delivered the car to me at my home that same evening, which included instructions on most features and even set up my cell phone to the car. More