
Heritage Chrysler Dodge Jeep Ram Parkville
Baltimore, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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it was the best experience I ever had buying a vehicle . Jay was extremely helpful in answering our questions . Andre was very helpful explaining our various options . He explained the financial details in Jay was extremely helpful in answering our questions . Andre was very helpful explaining our various options . He explained the financial details in very simple terms . it was extremely easy getting my tags aand registration card . More
My experience at Hertiage dealership was great. Danni really helped me with getting financed and Mike was really good with helping me with the process of actually getting the car. I greatly appreciate th really helped me with getting financed and Mike was really good with helping me with the process of actually getting the car. I greatly appreciate their help and would recommend and return the dealership. More
I found working with the sales person at Heritage Crysler Jeep Sally a real pleasure to meet and show me what thier dealership had in stock as well as thier resourse of vehicle available, felt our sales pers Jeep Sally a real pleasure to meet and show me what thier dealership had in stock as well as thier resourse of vehicle available, felt our sales person knew the vehicle that I was intrested in, work with me to get an agreeable price, and didnt feel like I was being presure to purchase. More
Vince was helpful throughout the whole experience. I would recommend seeing Vince at this dealership and feel he will treat anybody fairly. Vince was honest and did not push any vehicle on me. He just would recommend seeing Vince at this dealership and feel he will treat anybody fairly. Vince was honest and did not push any vehicle on me. He just asked questions and let me make the decision. More
The most important characters I look for in a salesperson is; knowledge about their product, enthusiasm in the product, the ability to maintain a relaxed, unhurried and friendly atmosphere to negotiate in. T is; knowledge about their product, enthusiasm in the product, the ability to maintain a relaxed, unhurried and friendly atmosphere to negotiate in. These sales people exhibited all. Thank you. More
Web site was superb. Salesman was very informative, did not try to "upsell" me. He understood my needs and selected the best vehicle. MOST IMPORTANT - The next day, when I had decided and was prepared to not try to "upsell" me. He understood my needs and selected the best vehicle. MOST IMPORTANT - The next day, when I had decided and was prepared to buy, the entire process took less than 2hrs. More
I have purchased, perhaps, as many as twenty five cars and SUVs over the past forty years and my experience with Heritage on 10/30/2010 was among the most pleasant I have ever had. I was looking to trade and SUVs over the past forty years and my experience with Heritage on 10/30/2010 was among the most pleasant I have ever had. I was looking to trade a very nice, but VERY small car on something larger and used. As it turned out, Laron suggested that I take a serious look at the new Dodge Caliber. To make a long story short, I left the dealership with a Caliber Heat fully equipped/no money down/and a payment well within my budget! Laron and, later Arandre in F&I, were most cordial and pleasant to deal with throughout the relatively short time spent buying the car (about 3 hours start to finish). If you are looking for a vehicle do yourself a favor and stop here FIRST. I strongly suspect that it will be your first and last stop. More
From start to finish, the dealership was exceptional. Our sales executive, Sally Vicarini was extremely professional and expeditious in finding my husband the exact 2011 Dodge Ram he wanted. Trust me, t Our sales executive, Sally Vicarini was extremely professional and expeditious in finding my husband the exact 2011 Dodge Ram he wanted. Trust me, that was not an easy accomplishment. Sally has a customer for life. I would highly recommend her and Mile One Heritage Chrylser Dodge Jeep for the savviest consumer. You will not need to shop anywhere else. Also, the Sales Manager, Brad Scammell, was fantastic. Brad knows how to deliver truly great customer service! Once again, I am certain that I found a dealership for life and would highly recommend this team to anyone without hesitation. More
I would highly recommend this dealership to anyone. Vince Maranta was very friendly and willing to work with my father and I to provide us with the help that we needed while searching for a new company Vince Maranta was very friendly and willing to work with my father and I to provide us with the help that we needed while searching for a new company vehicle. We found the vehicle we were looking for online and called to see if it was available. Vince answered the phone and searched the lot to find it. By the time we got to the lot, it was sitting out front ready for us to look at. We went there with a set price in our minds and a round about interest rate that we were expecting. The interest rate actually ended up being lower than expected. My father can be a very worrisome, and Vince did a good job reassuring us both that we were making the right purchase. In fact, all the people that helped us there today were very friendly. Me and my brother have both bought our cars from the Mile One Heritage family. This was the third vehicle we have purchased and we've had a positive experience each time. More
I am so impressed with Mike Kydd and Arandre Powell at Heritage Chrysler. The level of professionalism and understanding was unbeatable. Mike went out of his way to make sure I was happy and that my expec Heritage Chrysler. The level of professionalism and understanding was unbeatable. Mike went out of his way to make sure I was happy and that my expectations were met even though I wasn't buying a brand new vehicle. Mike was very caring and friendly to my children as well. I expected to not hear from Mike again but he even called me days later to ensure that I still had a smile on my face and I have to say that I was still smiling. Arandre, the finance person helped me to stay within my budget while giving me the options that were important to me. Everyone in the dealership was warm and friendly and it didn't have the feeling of being the typical dealership, it was more like visiting old friends. More