Heritage Chrysler Dodge Jeep Ram Parkville

Had looked into numerous used cars. Finally settled on one until I heard from Sally and the manager at Heritage. They were friendly and attentive. The were not agressive in their approach which was nice one until I heard from Sally and the manager at Heritage. They were friendly and attentive. The were not agressive in their approach which was nice. Heritage gave me a deal I couldnt resist! Great dealer and I would recommend! More

My husband and I found the jeep of our dreams on the Internet @ Heritage we showed up one Saturday afternoon without an appointment to look at the Jeep from the minute we walked in the door the Sales T Internet @ Heritage we showed up one Saturday afternoon without an appointment to look at the Jeep from the minute we walked in the door the Sales Team was wonderful friendly , knowledgable and very accomadating They worked very hard to get us the vehicle we wanted @ the best possible price . Shawn Jeffries and Andre made buying a car @ Heritage a very enjoyable , painless process . We love our Jeep !!! Thanks Shawn Alicia & Joe Blair More

Everyone at this dealership was very knowledgable about their products and inventory. Laron worked very well at getting us into the right vehicle for us at the price we were looking for. Everything was wel their products and inventory. Laron worked very well at getting us into the right vehicle for us at the price we were looking for. Everything was well organized and explained in terms that we could understand. This is a place that I will definately tell my friends about and visit again for future needs. More

Mike was very helpful in explaining everything from start to finish. Financing, car options, etc. It was a very pleasant and fun experience and I would recommend them to everyone, especially Mike. I love t to finish. Financing, car options, etc. It was a very pleasant and fun experience and I would recommend them to everyone, especially Mike. I love the car that I ended up deciding on and Mike was very patient with me in making my final selection. Thanks. More

Nick and Brad were extremly helpful and courteous. They explained the Town and Country features and benefits well. They stayed in contact with us while we comparison shopped. Ultimately we got the best d explained the Town and Country features and benefits well. They stayed in contact with us while we comparison shopped. Ultimately we got the best deal from Heritage. Nick also drove to a Laurel dealership in order to pick up the color that we liked. We have three kids and had to bring them with us during the paperwork process. Both Nick and Brad were very patient and understanding when we had to take a moment to entertain our children. This is the 2nd vehicle that we have purchased at Heritage and I would highly recommend them. More

I would rate all the people I dealt with a 6 on the scale of 5. I drove down from Finksburg and the drive was worth it. Mike Kidd was a great salesman and if he did not know the answer to my questions he fou of 5. I drove down from Finksburg and the drive was worth it. Mike Kidd was a great salesman and if he did not know the answer to my questions he found out the answers. The entire sales staff was helpful with out being pushing. I have dealt with many other sales persons in my life and I can say I wish they were all like Mike Kidd More

We were not planning on buying anything that day but they were so pleasant and easy to work with we went out the door with a new Grand Caravan. I know where we are headed for the next vehicle! From the fin were so pleasant and easy to work with we went out the door with a new Grand Caravan. I know where we are headed for the next vehicle! From the financing, to the salesperson (Nick Brilhart) to the manager and the guys that cleaned the vehicle, they were all easy-going and nice. And they were helping like we were the only people that were in the dealership right then. More

The greeting is wonderful, friendly but not pushy. The place is very clean and all are extremely hospitable. The Sales person was Chad, but it was this wonderful manager who made it happen, his name is B place is very clean and all are extremely hospitable. The Sales person was Chad, but it was this wonderful manager who made it happen, his name is Bob Mazurek. There is a sales person, I never got his card BUT his desk is just to the right of the main door to the Chrysler Main showroom entrance who was as warm and friendly and sincere as any I have have ever known. I have no complaints whatsoever, but one suggestion: Chad nor ANY real sales person should NEVER text while on a test drive, nor should they answer their cell phone calls when with a customer. It did not offend me, but my thought as a sales person is that a salesperson should be devoted to the customer, and not share any attention what-so-ever with a cell phone. I saw this happen at Rich Morton in Glen Burnie too. What is up with that? If I was a sales manager or GM of a dealership, I most certainly would have my sales force leave their cell phones off or on vibrate with customers and advise them that only effect it could have for them to attend to the cell phone while with another customer is for the customer to see split devotion, and whatever is happeiong with the cell MUST be of greater concern to the salesperson than the customer they are with. I WILL shop at this store again, and I WILL recomend it to others. The treatment there has inpired me to find them another customer. More

My wife & I were looking for a car for about 3 months. Other dealers tried to put us cars that were not conducive to my families needs. When we met Vincent @ Mile One his service in a word, "OUTSTANDING"! Other dealers tried to put us cars that were not conducive to my families needs. When we met Vincent @ Mile One his service in a word, "OUTSTANDING"! He worked with me to find a vehicle I LIKED. I have a new truck that fits my lifestyle and my family needs. I would recommend this dealership to.anyone that is the market for a vehicle. More

I was looking for a car with safety features that would fit my 6'6" husand. Nick found the car we wanted at a price we were comfortable with. We came a long way, from downtown DC through rush hour traffic fit my 6'6" husand. Nick found the car we wanted at a price we were comfortable with. We came a long way, from downtown DC through rush hour traffic. Mr. Brilhart was there waiting when we arrived. More