Heritage Chrysler Dodge Jeep Ram Owings Mills

Great, professional service. Friendly and knowledgeable we were looking for a new or used van for our community group. She exceeded our expectations. She is not a rookie. One of Friendly and knowledgeable we were looking for a new or used van for our community group. She exceeded our expectations. She is not a rookie. One of the best you will get. Excellent customer service. More

Buying a vehicle can be a long drawn out stressful process. We have purchased many vehicles each with a different experience. From the moment we walked in Kevin Howard took care of us on a late evenin process. We have purchased many vehicles each with a different experience. From the moment we walked in Kevin Howard took care of us on a late evening making sure all our questions were answered and we felt totally comfortable. He took the time to show us the different vehicles we were interested in and helping us make the best decision based on our needs. Each step of the process was clearly explained and what options were available. This dealership will continue to have our business in the future. Ask for Kevin Howard!! More

Let me start with I did not purchase the Suburban that I went to look at. However, the staff at Heritage , Joe Perry in particular, were top notch. The4y were kind and courteous throughout the entire visi went to look at. However, the staff at Heritage , Joe Perry in particular, were top notch. The4y were kind and courteous throughout the entire visit. in fact, had car prices been normalized, i would have bought the vehicle. in the end, there was a $3000 difference between my budget and the price of the vehicle. All of that said, i have bought from them before and still recommend then for any vehicle purchase. More

The management is rude and borderline bigoted racist! I purchased a used vehicle that costed over 70K in Dec of 2021 from this dealership and the vehicle was in an undisclosed accident as stated by thei I purchased a used vehicle that costed over 70K in Dec of 2021 from this dealership and the vehicle was in an undisclosed accident as stated by their management team. I gave them evidence from my insurance company (USAA) they informed me that I was out of luck unless I wanted to purchase another vehicle because the vehicle was traded from a longtime customer who has purchased and traded vehicles for over 10 years with them. So, ultimately the dealership sells vehicles that have been in accidents and then when presented with evidence will not stand by their product. I would not recommend to anyone to spend any money at this dealership. More

The Heritage buying experience was heightened by the personable and attentiveness of Kenny Mahoi. Made a major buying process one of confidence and pleasant. Thanks you! personable and attentiveness of Kenny Mahoi. Made a major buying process one of confidence and pleasant. Thanks you! More

Of all the times I leased a new car from this dealership, this experience was by far the worst. Gross disorganization from the salesman to the GM. this experience was by far the worst. Gross disorganization from the salesman to the GM. More

Deyiah was great , very nice and knowledgeable , helped with all questions and checked on me after purchase ! with all questions and checked on me after purchase ! More

Tyriq was a great help and made sure i had all the info i needed before making my decision. Will recommend him to everyone i know! needed before making my decision. Will recommend him to everyone i know! More

Had a great experience purchasing a new ram 1500. Joelle was over the top in helping me through the process. Joelle was over the top in helping me through the process. More

Awesome experience , Tony explained all details of the new finance in a very professional manner thank you new finance in a very professional manner thank you More