Heritage Chrysler Dodge Jeep Ram Owings Mills

Great people. They made it easy I would recommend Heritage to anyone. What a fabulous bunch of friendly people. My experience was very easy. Ken Gower went out of his way to help I would recommend Heritage to anyone. What a fabulous bunch of friendly people. My experience was very easy. Ken Gower went out of his way to help me and got me in a brand new Jeep! Can't say enough good things about him and all his associates who helped me. Thank you all so much!!! More

Dodge journey I bought a dodge journey from Tim Deinlein. He was wonderful to work with. He is very knowledgeable about the cars and was never pushy. I would absolu I bought a dodge journey from Tim Deinlein. He was wonderful to work with. He is very knowledgeable about the cars and was never pushy. I would absolutely go to him again for my next purchase. More

John helped me buy a new car John was very helpful today in assisting me to find something I loved and that was a perfect fit for me. He was interested in my needs and wants forem John was very helpful today in assisting me to find something I loved and that was a perfect fit for me. He was interested in my needs and wants foremost. More

Satisfied Customer Gerry was great to work with, and helped us get the car we wanted! In addition to Gerry, everyone we encountered at the dealership was very helpful. Gerry was great to work with, and helped us get the car we wanted! In addition to Gerry, everyone we encountered at the dealership was very helpful. We had such a great experience, and I have already recommended Heritage CDJR to others! More

Buying from a friend ! I bought a Jeep Grand Cherokee from John. When I went in I thought I wanted a wrangler but last minute I decided to go with the Cherokee to meet my lo I bought a Jeep Grand Cherokee from John. When I went in I thought I wanted a wrangler but last minute I decided to go with the Cherokee to meet my long term needs. John was so helpful and never once was he pushy or trying to persuade me to go with one choice over another. I felt like I was buying a car from a friend of mine. I would recommend him to anyone ! More

Amazing! "The professor" helped my family to find the perfect Pacifica for our needs! His attention to detail and understanding our wants was very helpful. If "The professor" helped my family to find the perfect Pacifica for our needs! His attention to detail and understanding our wants was very helpful. If you want a Sales Consultant who will be patient, helpful, and honest, come see the professor! More

Great experience Overall great experience. Jerome had everything done in a timely manner and the service was excellent. I highly recommend the service that I was provi Overall great experience. Jerome had everything done in a timely manner and the service was excellent. I highly recommend the service that I was provided. More

Very through My husband and I are looking for a new Jeep Grand Cherokee. Gerry did a very through job answering all our questions. He made sure we had plenty of My husband and I are looking for a new Jeep Grand Cherokee. Gerry did a very through job answering all our questions. He made sure we had plenty of information to help us make a decision on what we need, want and can afford. It was a very pleasant experience in a process that can sometimes be very stressful. More

Another Satisfied Customer Joe Perry is an exceptional Sales Rep who knows how to satisfy his customer. I've known Joe for over 16 years and have purchased at least 8 vehicles Joe Perry is an exceptional Sales Rep who knows how to satisfy his customer. I've known Joe for over 16 years and have purchased at least 8 vehicles from him. My most recent purchase was pleasant and spot-on; he delivered the exact vehicle from our initial conversation. He's not only knowledgeable of the vehicles in the CDJR inventory but also honest. It's his honesty and commitment to customer satisfaction that keeps me coming back to Heritage. I travel well over 25 miles passing numerous dealerships from (Pasadena, Baltimore, and Reisterstown) to get my vehicle from Joe Perry........."a true friend." More

Great Experience Having decided to replace my older vehicle, I spent several days visiting dealerships and reviewing a wide range of different makes and models. Arrivi Having decided to replace my older vehicle, I spent several days visiting dealerships and reviewing a wide range of different makes and models. Arriving at yet another dealership, I didn't know my journey would end; but, Heritage [CDJR] Owings Mills became my last stop. The variety of product (in my case- Cherokee), coupled with the perfect level of assistance from Joe Perry (salesperson) won me over. Now this is where the story really begins and the dealership shines. Although I pretty much made my decision during the first visit, my 'major purchase buying strategy' requires that I make at least one more visit before executing a deal. Joe seemed to understand, so I was not hounded with phone calls or bombarded with silly solicitous emails. It was perfect. He was laid back until I was ready. Then he flipped the switch and went to work for me. With the help of Jeff Webber in management and Gordon James in finance, I got the Jeep that I wanted. Along with Robert Rivenbark in service, these guys made for the best experience that I've ever had in 50 years of buying 2 and 4 wheel vehicles. The next time you want to buy a vehicle, do yourself a favor and check these guys out! In case you're wondering, NO they didn't pay me to write this; but, maybe they should. LOL More