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Heritage Chrysler Dodge Jeep RAM Harrisburg - Service Center
Harrisburg, PA
153 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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153 Reviews of Heritage Chrysler Dodge Jeep RAM Harrisburg - Service Center
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July 26, 2018
Fast service Fast and great service thank you for the updates and fast service. Diagnosis was fast and had estimates the same day. Service performed and to this p Fast and great service thank you for the updates and fast service. Diagnosis was fast and had estimates the same day. Service performed and to this point no problems with repair. Thank you More
by Goot66
Employees Worked With
Debbie service
Helpful July 23, 2018
I recommend sales dept but service department Service dept is terrible always problem with their pricesfor oil change tire rotation to waiting for parts my steering wheel was ordered in Nov I left Service dept is terrible always problem with their pricesfor oil change tire rotation to waiting for parts my steering wheel was ordered in Nov I left several messages emails and message on website I was told it was in months ago then it couldn't be found when I wanted to schedule such a mix up waited 7 months for it to be fixed also they wanted me to pay $36 a piece for wiper blades stating my vehicle failed cause supper screeched then paper work stated damage blades and they where not. Spoke with several people and there not happy with service dept either. Great sales team recommend anyone buy there but no service there More
by Muzzy
Employees Worked With
Arthur , Richard Miller
July 09, 2018
Bad service Doug in service was extremely rude to me and they had my car 8 days and did not fix it when i called to check on the status Doug didn’t even know he s Doug in service was extremely rude to me and they had my car 8 days and did not fix it when i called to check on the status Doug didn’t even know he still had my truck he though it got traded in More
by Brittany johnson
Employees Worked With
Doug
July 06, 2018
Great emergency service! On our way to Pittsburgh, both hood latches on our 2010 Jeep Wrangler broke. We found the nearest Jeep dealership was Freedom in Harrisburg. The servi On our way to Pittsburgh, both hood latches on our 2010 Jeep Wrangler broke. We found the nearest Jeep dealership was Freedom in Harrisburg. The service staff took our vehicle in right away and had us back on the road in less than 30 minutes. Thank you! More
by Dkulpa
Employees Worked With
Chris Moskunas
June 27, 2018
Jeep Service My experience with Freedom Jeep’s service department was dismal. They were terrible at communicating and returning phone calls. When the vehicle was r My experience with Freedom Jeep’s service department was dismal. They were terrible at communicating and returning phone calls. When the vehicle was returned, nothing was explained, and my car was filthy. More
by Leslie Packer
Employees Worked With
Doug
June 27, 2018
Service Excellent!!! Was in for recall work. Entire visit only took 25 minutes. Service Team was very friendly and kept me updated on the progress. Outsta Excellent!!! Was in for recall work. Entire visit only took 25 minutes. Service Team was very friendly and kept me updated on the progress. Outstanding service!!! More
by BWKent
Employees Worked With
Janelle Holmes
June 07, 2018
Excellent Service I’ve been taking my Jeep to Freedom Jeep for almost 4 years now and I have nothing but positive things to say about the service and treatment I’ve rec I’ve been taking my Jeep to Freedom Jeep for almost 4 years now and I have nothing but positive things to say about the service and treatment I’ve received every time I have to take my Jeep for regular manainance. I have not done any major repairs to my car so I would not be able to write about that but no doubt they would do a great Job if the occasion arises. If anything I would add is, if you can have some free snack on your waiting area that would be great ;) Thank you and Keep up the good work!! More
by Dave Lopez
Employees Worked With
Janelle Holmes, Jesse Delarosa
May 31, 2018
I highly recommend this dealership Excellent, professional services. I love my Keep, and the service department. Very friendly, very helpful. I highly recommend Freedom Keep in Harrisbu Excellent, professional services. I love my Keep, and the service department. Very friendly, very helpful. I highly recommend Freedom Keep in Harrisburg PA to anyone looking to purchase. More
by Dean
Employees Worked With
Carley
May 30, 2018
Friendly and cooperative Service department is excellent. Dropped vehicle off and they kept me informed all day of the process. Unable to give me a loaner, so they went to a l Service department is excellent. Dropped vehicle off and they kept me informed all day of the process. Unable to give me a loaner, so they went to a local car rental co and got one for me. More
by NeuroPA
Employees Worked With
Jesse Delarosa
March 04, 2018
Horrible service Worst customer service I have ever dealt with. They said they would call back before anything was done and did not then charged me for looking at my Worst customer service I have ever dealt with. They said they would call back before anything was done and did not then charged me for looking at my car when they originally said they wouldn't get to it for days. More
by Wellscl25126
Employees Worked With
Chris from service
