Heritage Chrysler Dodge Jeep RAM Harrisburg - Service Center

Service Department / Disapointment My third service. Friendly people. They tried to do good. A beautiful morning & you didn’t wash my jeep. What a let down. I’ve never taken a car to a My third service. Friendly people. They tried to do good. A beautiful morning & you didn’t wash my jeep. What a let down. I’ve never taken a car to a dealship for service that did not include a car wash. 2 and a half more years of this kind of service. More

Pleasant experience The service team was very courteous and professional. I will definitely take my Jeep back in for futire service and scheduled maintenance. The custome The service team was very courteous and professional. I will definitely take my Jeep back in for futire service and scheduled maintenance. The customer lobby was also very comfortable. And most importantly, no one tried to sell me anything that I didn't need. Thank you Freedom. More

Experience My experience was great! The customer service was exceptional. They reached out to inform me of any issues before doing any work and made recommenda My experience was great! The customer service was exceptional. They reached out to inform me of any issues before doing any work and made recommendations instead of just working on them. More

Routine Maintenance Excellent service!!! Visit was efficient and friendly. Tracey was great helping me resolve a minor address issue. Would highly recommend this servi Excellent service!!! Visit was efficient and friendly. Tracey was great helping me resolve a minor address issue. Would highly recommend this service department to friends. More

Knowledgeable attentive to customer meeds Service was great. Service advisor was very accommodating. I have a lot of confidence with JP and the service department . They are knowledgeable and Service was great. Service advisor was very accommodating. I have a lot of confidence with JP and the service department . They are knowledgeable and professional More

Disappointed I took our 2018 Compass for service at 3,000 and was told to go home, 5,000 or 6 months Tracy told me. My wife is driving the car with just 4,000 mile I took our 2018 Compass for service at 3,000 and was told to go home, 5,000 or 6 months Tracy told me. My wife is driving the car with just 4,000 miles and it completely stalls while she is driving 50 miles per hour. I called our sales rep and he didn’t even get back to me for 3 days. Had to bring the car in myself. Staff was fine during oil change ($70!!!). Really liked the buying process, but, have been highly disappointed since. More

Quick and efficient , accommodating Got appt in 4 days. Nearest dodge dealer was 13 days. Shuttled me home and picked me up when done 14 miles away. Good price. Got appt in 4 days. Nearest dodge dealer was 13 days. Shuttled me home and picked me up when done 14 miles away. Good price. More

Great service Service was excellent and great timing they did well at explaining what I needed and what would need work at a later date friendly environment Service was excellent and great timing they did well at explaining what I needed and what would need work at a later date friendly environment More

Seevice Figured out a problem that 5 auto shops could not. They called to ask if they could have more time to properly diagnose it. They are great Figured out a problem that 5 auto shops could not. They called to ask if they could have more time to properly diagnose it. They are great More

Top notch Tracy and Mike are true professionals. They checked me in on my first visit quickly and efficiently, while giving me the feeling that my vehicle woul Tracy and Mike are true professionals. They checked me in on my first visit quickly and efficiently, while giving me the feeling that my vehicle would be well treated . More