Heritage Chevrolet Buick Owings Mills - Service Center

Great service My Corvette needed a lot of work and Stephanie and Shaun have worked another miracle. The customer service is A-1 and they really treat you like famil My Corvette needed a lot of work and Stephanie and Shaun have worked another miracle. The customer service is A-1 and they really treat you like family. The knowledge and expertise consistently shown is refreshing. If you have any problems with your auto, give them a chance to correct it and make you happy. Thanks again Stephanie and Shaun for all you do. More

Great Service The service people are great Stephanie is fantastic!! Sean my tech is second to none!! What else can I they are too notch! My vehicle was repaired an The service people are great Stephanie is fantastic!! Sean my tech is second to none!! What else can I they are too notch! My vehicle was repaired and finished when promised More

Great Service, speedy repair Stephanie is very friendly, attentive, always willing to go to bat for the customer and makes the whole service experience easy. Sean is the best. Alw Stephanie is very friendly, attentive, always willing to go to bat for the customer and makes the whole service experience easy. Sean is the best. Always on top of whatever the problem and gives detailed info on repairs, with great tips on care and maintenance. More

Friendly and affordable A big thank you to Stephanie for helping me get the check engine light resolved on my Equinox. It set a code that would have taken more time and money A big thank you to Stephanie for helping me get the check engine light resolved on my Equinox. It set a code that would have taken more time and money than I was really willing to invest, but she found that it was covered under warranty. Also thanks to the technician who found and replaced the cracked exhaust manifold while repairing the check engine light issue. The exhaust smell is now gone. I highly recommend Heritage Chevy and their team. Also glad to see Mike jr back in the office. More

Truck would not start I had my truck towed there at 11:00 pm on a Sunday night. Left my keys and filled out the information needed on drop box envelope. Ms Vivian cal I had my truck towed there at 11:00 pm on a Sunday night. Left my keys and filled out the information needed on drop box envelope. Ms Vivian called me the next morning and told me what was wrong. And also the funds needed to cover the expenses. Always on point and the service as usual outstanding. The job was completed the next day. More

Needed the expert to handle it I called to schedule my service with a particular mechanic, who is always busy. The service rep was pleasant and accommodating, to squeeze me in.. Af I called to schedule my service with a particular mechanic, who is always busy. The service rep was pleasant and accommodating, to squeeze me in.. After dropping my vehicle off I was prepared for it to be there for at least two days. But the service rep called me an hour later with problem amd the cost. I agreed to the repairs and the vehicle was completed in four hours. More

Excellent service Heritage is the best dealership they have an outstanding staff and mechanics . Stephanie , Larry and Vivian are the best they always take their job s Heritage is the best dealership they have an outstanding staff and mechanics . Stephanie , Larry and Vivian are the best they always take their job seriously . More

Great First Time Experience I had a great service experience at Heritage Chevrolet repairing an electrical issue. It was properly diagnosed, estimated, and repaired. Stephanie I had a great service experience at Heritage Chevrolet repairing an electrical issue. It was properly diagnosed, estimated, and repaired. Stephanie was the service writer and communicated effectively. She made the experience seem as though I had been in the Heritage family forever. It would be a dealership I can honestly recommend. More

Service for my mother in law My mother in law is out of town and left her vehicle with my wife. My wife advised me that her vehicle had an indicator on Upon my review of the veh My mother in law is out of town and left her vehicle with my wife. My wife advised me that her vehicle had an indicator on Upon my review of the vehicles, I could see that her vehicle was well over the mileage for her next oil change. we tried calling the dealership that she purchased her vehicle from but they offered a date three weeks out. I then called Heritage and they took me right in and serviced the vehicle. Great job More

Took care of everything, fast and efficient. Stephanie made sure everything was taken care of and I was back in my car ASAP. They were able to diagnose and repair as quickly and effectively as po Stephanie made sure everything was taken care of and I was back in my car ASAP. They were able to diagnose and repair as quickly and effectively as possible. Thanks for all your efforts and concern. More