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Heritage Chevrolet Buick Owings Mills - Service Center
Owings Mills, MD
206 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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206 Reviews of Heritage Chevrolet Buick Owings Mills - Service Center
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February 24, 2020
I am so thankful for Vivian. She went above and beyond. As long as she is there I will be a customer. I tell all of my family and friends to go see her because she will make you feel like family. And we ne As long as she is there I will be a customer. I tell all of my family and friends to go see her because she will make you feel like family. And we need that. My son was killed and she gave me a hug and made me feel better. Great customer service all the time More
by Dj Rudie raw
Employees Worked With
Vivian Brunson, Stephanie Spindler
February 02, 2020
Jerome Brown was amazing from time i dropped car off til pick up. He made sure I had my car back in a good time. He was in contact with me and had updates. He really made my experience great. pick up. He made sure I had my car back in a good time. He was in contact with me and had updates. He really made my experience great. More
by Ebby9415
Employees Worked With
Jerome Brown
January 30, 2020
Need to have better service on Saturdays because I made an appointment at 11 and I didn’t get out of there until 130 so I think you guys need to hire more people on the weekends an appointment at 11 and I didn’t get out of there until 130 so I think you guys need to hire more people on the weekends More
by Rosco
January 29, 2020
Made things right I had a visit with the service department and they ended up doing a bunch of work on a car that we bought a year ago.. 2014 Cruze.. Obviously the deal I had a visit with the service department and they ended up doing a bunch of work on a car that we bought a year ago.. 2014 Cruze.. Obviously the dealership and service department is a business and there to make money. It is very easy for a service department to give you the fear that your car needs all this work and how urgent it needs to be done and stretch the truth some to gain more business. I am not going into what upset me BUT when my concerns were brought to Mike Schilt, He was professional, nice and he got results right away.. He is fair.. I will come back and tell everyone else the same.. It is because of Mike.. They do good work but you really need a great manager to go to bat for you if needed. More
by Beth
Employees Worked With
January 16, 2020
Very friendly, will return because of him. Answered all my questions, very respectful. Advised what was needed and the reason why as well as what would happen in the future. my questions, very respectful. Advised what was needed and the reason why as well as what would happen in the future. More
by Deasjab
Employees Worked With
Jerome Brown
December 20, 2019
Outstanding service and customer service. The courtesy ride to and from the dealership was great. The dealer hospitality in the break room was great. I Love my new dealership. ride to and from the dealership was great. The dealer hospitality in the break room was great. I Love my new dealership. More
by Ben Haire
Employees Worked With
Stephanie Spindler, Harry Crosby
December 19, 2019
Very happy with my service tech Stephanie, she is alway great as the service consultant. But I was concerned as I had tires rotated and came home to find 2 lug nuts were loose and had to tighten them mysel great as the service consultant. But I was concerned as I had tires rotated and came home to find 2 lug nuts were loose and had to tighten them myself More
by Russ
Employees Worked With
Stephanie Spindler
October 24, 2019
Nice Experience This was my first time coming to a GMC DEALERSHIP. The staff was great. I did not have a long wait time. I will definitely come back if needed. This was my first time coming to a GMC DEALERSHIP. The staff was great. I did not have a long wait time. I will definitely come back if needed. More
by Ros
Employees Worked With
Stephanie Spindler
October 06, 2019
Outstanding service on my 2015 C7 Corvette. Oil change, new key FOB. Completed flush on my torque converter to take care of the shudder problem. new key FOB. Completed flush on my torque converter to take care of the shudder problem. More
by Bigtoe000
Employees Worked With
Stephanie Spindler
September 25, 2019
Excellent service Had my first service on my 2019 Buick Envision. Service team not only honored my appointment time, but also the estimated return to me. They are the m Had my first service on my 2019 Buick Envision. Service team not only honored my appointment time, but also the estimated return to me. They are the most knowledgeable, professional and courteous team I’ve dealt with, and I’ve been dealing with them for the past (4) years exclusively More
by GmcLover
Employees Worked With
Other Employees :
Stephanie Spindler, RICKY WALSTON, Don Nelson
