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Heritage Chevrolet Buick Owings Mills - Service Center

Owings Mills, MD

4.7
206 Reviews

206 Reviews of Heritage Chevrolet Buick Owings Mills - Service Center

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May 28, 2020

Easy to make appointment. Car ready same day. Send text message on updates. Keep updated on warranty. Made safe for vivid 19. Curtesy calls and thank you messages More

by Vernetta.Foreman
Recommend Dealer
Yes
Employees Worked With
Jerome Brown
Jun 01, 2020 -

Heritage Chevrolet Buick Owings Mills responded

Hi Vernetta, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 06, 2020

I Purchased a used car had some issues with pulsating in the brakes I brought it back no problems I got a loaner car they took care of it put new rotors on my vehicle I’m very pleased with the professionali More

by jdelucia
Recommend Dealer
Yes
Employees Worked With
Erick Douglas, Joe Konish, Stephanie Spindler
May 07, 2020 -

Heritage Chevrolet Buick Owings Mills responded

Congratulations on your new vehicle! We're so happy we could help you out with your brakes. If you have any additional concerns about your new vehicle, we will be more than happy to assist you! Take care!

May 06, 2020

Great service advisor Vivian she gives u the facts the why, what's wrong & how they can make repairs in a timely manner. Heritage is the best place to have ur Chevy repaired. I've been buying cars since More

by Jeffersonhoops
Recommend Dealer
Yes
Employees Worked With
Larry Proffitt, Vivian Brunson, Stephanie Spindler, RICKY WALSTON, James Linthicum
May 07, 2020 -

Heritage Chevrolet Buick Owings Mills responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Jun 02, 2021 -

Jeffersonhoops responded

I services my car on a Saturday. I had a flat tire i was told there were no open spots but My Amazing Service Advisor said she would do her best to get it in. Vivian delivered once again, my car was totally repaired and is ready for the road. Thank you so much Heritage and Vivian for simply being the best in class once again!!! I have been driving GM cars for over 37years!! Vivian is the Best service Advisor i have ever worked with!! Thank you so much!! Loyal customer!

April 19, 2020

I was pleased with the whole experience and everyone was kind and professional ......thanks again I will definitely come again for any issues dealing with my truck More

by Nina crosby
Recommend Dealer
Yes
Employees Worked With
Vivian Brunson
Apr 19, 2020 -

Heritage Chevrolet Buick Owings Mills responded

Nina, thanks for your great review, and for giving our dealership such a high star rating! If you ever need anything else from us, please feel free to give us a call. Have an awesome day!

April 16, 2020

I have 4 vehicles and always, my dealer keeps me up to date with the best service with a smile. Thanks Larry and Vivian my 5 star techs. More

by Jacjo52
Recommend Dealer
Yes
Employees Worked With
Larry Proffitt, Vivian Brunson
Apr 17, 2020 -

Heritage Chevrolet Buick Owings Mills responded

Hello there, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

April 09, 2020

I want to say, "THANK YOU" to my service advisor Ms. Vivian Brunson for adding my car to the service calendar today. I came to get an oil change this morning but realized my truck was having issues with More

by Kenyetta Cheeseboro
Recommend Dealer
Yes
Employees Worked With
Vivian Brunson
Apr 10, 2020 -

Heritage Chevrolet Buick Owings Mills responded

Kenyetta, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

April 01, 2020

Vivian is a very nice person to work with and she gave us an immediate appointment when needed. Great service person to deal with and always excellent service More

by Ftravis0705
Recommend Dealer
Yes
Employees Worked With
Vivian Brunson
Apr 01, 2020 -

Heritage Chevrolet Buick Owings Mills responded

Ftravis0705, thank you for your kind review; we are happy to pass along your comments to the team here at Heritage Chevrolet Buick Owings Mills! We are always more than happy to assist you if anything else comes up. Take care!

March 27, 2020

Always great service. Nice waiting area. Free coffee, internet, and tv. Been going there about two years, never an issue. People are nice to work with. More

by divydo22
Recommend Dealer
Yes
Employees Worked With
Vivian Brunson
Mar 28, 2020 -

Heritage Chevrolet Buick Owings Mills responded

Divydo22, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

March 05, 2020

Good Serv Brought my car in for dead battery on Monday morning because I thought it might still be under warranty. It was replaced 26 months ago on warranty so More

by Buddy W
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Spindler
Mar 07, 2020 -

Heritage Chevrolet Buick Owings Mills responded

Buddy, we strive for a high level of customer satisfaction in all aspects of our dealership. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Safe travels!

February 28, 2020

Excellent service and great great advisor and quiet atmosphere. I was in and out in a reasonable time. My service was explained to me and was giving a thank you More

by drlcrobinson
Recommend Dealer
Yes
Employees Worked With
Vivian Brunson
Mar 01, 2020 -

Heritage Chevrolet Buick Owings Mills responded

Thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope to be of service to you again! Take care!

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