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Heritage Chevrolet Buick Owings Mills - Service Center

Owings Mills, MD

4.7
206 Reviews

206 Reviews of Heritage Chevrolet Buick Owings Mills - Service Center

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April 17, 2021

Have always been treated with the most respect from the service at this location... they are efficiently... and communication with clients always... great job they do.... kudos..!!! More

by Bruno
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Proffitt, RICKY WALSTON
Apr 18, 2021 -

Heritage Chevrolet Buick Owings Mills responded

Hi Bruno, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to be of service to you again! Take care!

February 27, 2021

Had an appointment for a recall on my 2020 truck arrived and was taken right away. Job got completed quicker than expected. Thanks for not tying up my whole day waiting! More

by peacefulmeadow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Schildt Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2021 -

Heritage Chevrolet Buick Owings Mills responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

February 26, 2021

Everyone at Heritage I’ve dealt with at this location has always been friendly and professional. This time when I took my Impala in Larry went above and beyond to help me with the problem I was having with t More

by Anngilmore0726
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Proffitt
Feb 28, 2021 -

Heritage Chevrolet Buick Owings Mills responded

Thank you so much for your positive comments about Heritage Chevrolet Buick Owings Mills! If you have any further questions, please give us a call. We're always happy to help!

January 09, 2021

Heritage is where I bought my car and where I have received excellent service. My Advisor, Larry is awesome. He cares/ gives good advice/courteous. More

by Iris T. Smith
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Proffitt
Jan 12, 2021 -

Heritage Chevrolet Buick Owings Mills responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Heritage Chevrolet Buick Owings Mills! We hope you continue to choose us for all your automotive needs. Take care!

October 22, 2020

My experience with Steph at Heritage is always 1st class!! She is very accessible and always professional. I would highly recommend Steph and Heritage! Sean does great work on my Corvette and Steph k More

by Corvettefan117
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean, Stephanie Spindler
Oct 26, 2020 -

Heritage Chevrolet Buick Owings Mills responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

August 13, 2020

I brought my car for repair as it was making a squealing noise The service rep noted that the car was under warranty They fixed it promptly and also did a multi point inspection No charge I was very More

by Doc z4u
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vivian Brunson
Aug 14, 2020 -

Heritage Chevrolet Buick Owings Mills responded

Thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Heritage Chevrolet Buick Owings Mills!

August 05, 2020

always professional and polite. Takes pride in great customer service. Dropped my car off in the morning and its always ready by the time I get off More

by bmorejack
Recommend Dealer
Yes
Employees Worked With
Stephanie Spindler, RICKY WALSTON, James Linthicum
Aug 10, 2020 -

Heritage Chevrolet Buick Owings Mills responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

July 23, 2020

Great job fixing my truck. You guys always do a amazing work. This is the only place where I go for my truck. I leave with all smiles More

by Dj Rudie raw
Recommend Dealer
Yes
Employees Worked With
Vivian Brunson
Jul 24, 2020 -

Heritage Chevrolet Buick Owings Mills responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to be of service to you again! Take care!

July 22, 2020

7/20/20 - My experience has continued to be good. My service advisor is attentive to my concerns and creates a very pleasant service experience. Thank you . More

by Dwayne T
Recommend Dealer
Yes
Employees Worked With
Vivian Brunson
Jul 23, 2020 -

Heritage Chevrolet Buick Owings Mills responded

Hi Dwayne, we are very happy to have provided you with such a positive experience! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

July 13, 2020

Vivian was super nice and attentive to my needs. She explained the differences between services and what I would need on my next visit. Will be coming back to this location. Thanks ! More

by Alexander
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vivian Brunson
Jul 14, 2020 -

Heritage Chevrolet Buick Owings Mills responded

Alexander, thank you for your kind review; we are happy to pass along your comments to the team here at Heritage Chevrolet Buick Owings Mills! We look forward to your next visit! Take care!

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