Heritage Chevrolet Buick Owings Mills - Service Center

This review is about the actual service techs. The folks who actual do the repair work. I was told I needed back brakes which I thought was strange but because it’s a 2018 thought it was possible. The folks who actual do the repair work. I was told I needed back brakes which I thought was strange but because it’s a 2018 thought it was possible. I did not need brakes. They comped the oil change and now the vehicle is clunking and the wheel shakes at a high rate of speed. It wasn’t doing that before I had them check the brakes and change the oil and based on the tech who tried to gas me for a brake job I don’t trust any of them. So I’m forced to take my vehicle to the after market places for an oil change and other work, More

Trumane was definitely a big help and provided great customer service. He answered all of my questions and I had a lot. He was very friendly and patient and I love how he conducted himself professionall customer service. He answered all of my questions and I had a lot. He was very friendly and patient and I love how he conducted himself professionally. More

Develyn is the best sales man I’ve come in contact with. Very personable, and reliable! Very personable, and reliable! More

Stephanie always willing to help with any auto issue. Sean is an excellent corvette technician Sean is an excellent corvette technician More

Mr. Butler called and made sure that I was good with the service received when I took my vehicle. Mr. Edward was on point with what was going on with my vehicle. He had me in and out. I wasn't in the servic service received when I took my vehicle. Mr. Edward was on point with what was going on with my vehicle. He had me in and out. I wasn't in the service department an hour. I give them excellent customer service. More

This is the best dealership in Maryland. I will always come here for my car buying needs. Will always takes great care of me. They are so patient and accommodating. I will always come here for my car buying needs. Will always takes great care of me. They are so patient and accommodating. More

Friendly and efficient, Shaun was great, he greeted me warmly and answered all my questions. It was a great car buying experience. warmly and answered all my questions. It was a great car buying experience. More

This dealership is friendly, knowledgeable salespeople, and the service department is nice.. Willam Butler is our salesperson, he treated us with respect, and met our needs . Willam is very knowledgeable and the service department is nice.. Willam Butler is our salesperson, he treated us with respect, and met our needs . Willam is very knowledgeable and we will definitely recommend him to our friends and family. More

Jerome Brown is my go-to person when I need my truck serviced. He is patient and addresses all my concerns. I did not buy my truck from Heritage but I should have. serviced. He is patient and addresses all my concerns. I did not buy my truck from Heritage but I should have. More