Heritage Chevrolet Buick Owings Mills - Service Center

Life Saver I dont usually stop past this heritage location but was blow away by the great service and attentiveness from Ms.Vivian. I came in befuddled after hav I dont usually stop past this heritage location but was blow away by the great service and attentiveness from Ms.Vivian. I came in befuddled after having some tire troubles, at which time she assurred me she would do her best to help. Im not one for car jargon but was happy to have the prices and more explained clearly and concisely. Thanks again !! More

Satisfied customer I have so such a wonderful experience with Stephanie in the service lane she make me feel like I’m a blood relative. If awesomewonferful was a word s I have so such a wonderful experience with Stephanie in the service lane she make me feel like I’m a blood relative. If awesomewonferful was a word she would still exceed that Since she make me feel like family I will have to say thanks “STEPH” More

Service repair Par excellence. Stephanie understood my concern and in my opinion went beyond to insure that I was ok with the service repair quote. Made a tough situ Par excellence. Stephanie understood my concern and in my opinion went beyond to insure that I was ok with the service repair quote. Made a tough situation better. More

professional Fair, I had to return the car right after tgecwirk was done the engine light came on. it was taken back in, my rental was taken care of. Fair, I had to return the car right after tgecwirk was done the engine light came on. it was taken back in, my rental was taken care of. More

Wonderful customer service From service writers to service director to cashier, you can’t go wrong at this dealership they treat you with the upmost respect. They get you in as From service writers to service director to cashier, you can’t go wrong at this dealership they treat you with the upmost respect. They get you in as quickly as they can and get you out the door in just seem fashion. They are on parallel to any other dealership I’ve ever dealt with and it is only with true passion that they treat each customer. More

To the staff who works on my vehicle. This employee has phenomenal customer service skills and very pleasant to work for. Not just another pretty face she knows her cars. Actually she told This employee has phenomenal customer service skills and very pleasant to work for. Not just another pretty face she knows her cars. Actually she told me what was wrong with my vehicle just by the sounds it was making. Very intelligent and highly accurate in her filed of employment. I will never go to another place again. I live 27 miles away and dont mind the commute just to get good service. Thank you stephanie and heritage buick for my recent mechanical visits. More

Great and Prompt Service I was definitely satisfied with the servic done to my vehicle. I brought my 2018 Cruze in for a regular oil change and multi point inspection. Vivian I was definitely satisfied with the servic done to my vehicle. I brought my 2018 Cruze in for a regular oil change and multi point inspection. Vivian was extremely friendly and eager to assist. She informed me the service would take an hour but I was out in under a half an hour. Will definitely recommend Heritage to friends and family. More

Last minute savior I was on my way out of town and had an emergency. Stopped in as the service center was about to close & Vivian was very understanding & helpful. Thank I was on my way out of town and had an emergency. Stopped in as the service center was about to close & Vivian was very understanding & helpful. Thanks again. More

Great Stephanie was a joy to work with. She is one of the best consultants I've had a dealership. Fine happy thumbs up! Thank you! Stephanie was a joy to work with. She is one of the best consultants I've had a dealership. Fine happy thumbs up! Thank you! More

Review Excellent service department. Larry is a terrific service technician! I highly recommend Heritage. The technicians are professional and extremely h Excellent service department. Larry is a terrific service technician! I highly recommend Heritage. The technicians are professional and extremely helpful. The dealership is the best in Baltimore! More