Heritage Chevrolet Buick Owings Mills - Service Center

Service Z06 Stephanie is great. Very responsive and thorough. Goes the extra mile every time. Good follow up. And I appreciate Sean expertise is the best an Stephanie is great. Very responsive and thorough. Goes the extra mile every time. Good follow up. And I appreciate Sean expertise is the best and he cares about getting the job done right. More

Excellent service by Karla Very excellent service by Karla! I take my car here all the time! Went today for an oil change and Karla made sure that everything went smoothly and t Very excellent service by Karla! I take my car here all the time! Went today for an oil change and Karla made sure that everything went smoothly and that I was out of there in a reasonable time. Thanks Karla! More

Brake light My service technician Carla made my service repair a very pleasant experience. She took the time to explain everything to me about the repair process My service technician Carla made my service repair a very pleasant experience. She took the time to explain everything to me about the repair process. More

Recall of my Pontiac Received a recall notice about my airbag needing to be replaced. Part had to be ordered and Carla W. took the initiative to call me when part arrived Received a recall notice about my airbag needing to be replaced. Part had to be ordered and Carla W. took the initiative to call me when part arrived (2 weeks) so as to schedule an appointment. Once in for service, received shuttle home and back to dealership when done (Walt ?...retired service manager). Carla...excellent customer skills exhibited throughout experience. I do have automotive background as well More

Superb customer service! I get my vehicle service at this location and actually it was only my second time there. Although it is very busy, the customer service team is excel I get my vehicle service at this location and actually it was only my second time there. Although it is very busy, the customer service team is excellent! Carla Watkowski in particular was my service advisor when I was there and she was very knowledgeable and assured that my vehicle was up to par with inspection and services. Carla is a excellent advisor and if you ever get a chance to meet her, you would state the same! More

Great service Staff is very courteous and professional. Comfy lounge area. I don’t want anyone else touching my vehicle besides Sean Lewis. I have had 11 corvettes. Staff is very courteous and professional. Comfy lounge area. I don’t want anyone else touching my vehicle besides Sean Lewis. I have had 11 corvettes. Stephanie takes good care of me every time I come. I refer everybody to Sean and Heritage. Great job More

Excellent service 20 years of excellent service and an outstanding corvette technician, Sean Lewis. That’s why I keep returning. I trust this maintenance facility. I ha 20 years of excellent service and an outstanding corvette technician, Sean Lewis. That’s why I keep returning. I trust this maintenance facility. I have spent a considerable amount of money in the last year on upkeep of an older Vette I intend to keep. I highly recommend this facility to people who ask about car service and have sent relatives here. More

Excellent service My truck failed state emission inspection so I took the truck to Heritage Chevy for repair. The Service Manager, Stephanie, was absolutely amazing. My truck failed state emission inspection so I took the truck to Heritage Chevy for repair. The Service Manager, Stephanie, was absolutely amazing. She was knowledgeable, personable and very customer oriented. She gave me an estimate of repairs and itemized repairs for me. The repairs took a couple of days but still came in under estimate and ahead of schedule. Great job! More

Awesome Customer Service! I always receive awesome customer service and great care for my Camaro. I have been with this location for over 10 years and have purchased 3 cars. T I always receive awesome customer service and great care for my Camaro. I have been with this location for over 10 years and have purchased 3 cars. The employees are quick and efficient. Thanks More

Life Saver I dont usually stop past this heritage location but was blow away by the great service and attentiveness from Ms.Vivian. I came in befuddled after hav I dont usually stop past this heritage location but was blow away by the great service and attentiveness from Ms.Vivian. I came in befuddled after having some tire troubles, at which time she assurred me she would do her best to help. Im not one for car jargon but was happy to have the prices and more explained clearly and concisely. Thanks again !! More