Heritage Chevrolet Buick Owings Mills - Service Center

I don't remember the Man's name but, he sits at the end of the service lane where you take your car out. Anyway, he treats me with the upmost respect always! Today he went above and beyond! Wouldn't accept of the service lane where you take your car out. Anyway, he treats me with the upmost respect always! Today he went above and beyond! Wouldn't accept a tip or coffee or even donuts! I hope he gets the recognition he deserves. More

SL was excellent and has stellar customer service. We bought our first car and he was informative and honest. Highly recommend him. We bought our first car and he was informative and honest. Highly recommend him. More

Had a great experience here and would highly recommend to others to try out themselves. others to try out themselves. More

Shaun L. Is so cool and very detailed. I will definitely be returning to buy next car Is so cool and very detailed. I will definitely be returning to buy next car More

The dealership was nice. Shawn little was great at doing his service . Would love to comeback Shawn little was great at doing his service . Would love to comeback More

William and Jerome were awesome throughout the whole process with them. The other 4 people that I spoke with before them were completely worthless and wasted my time. process with them. The other 4 people that I spoke with before them were completely worthless and wasted my time. More

This review is about the actual service techs. The folks who actual do the repair work. I was told I needed back brakes which I thought was strange but because it’s a 2018 thought it was possible. The folks who actual do the repair work. I was told I needed back brakes which I thought was strange but because it’s a 2018 thought it was possible. I did not need brakes. They comped the oil change and now the vehicle is clunking and the wheel shakes at a high rate of speed. It wasn’t doing that before I had them check the brakes and change the oil and based on the tech who tried to gas me for a brake job I don’t trust any of them. So I’m forced to take my vehicle to the after market places for an oil change and other work, More

Trumane was definitely a big help and provided great customer service. He answered all of my questions and I had a lot. He was very friendly and patient and I love how he conducted himself professionall customer service. He answered all of my questions and I had a lot. He was very friendly and patient and I love how he conducted himself professionally. More

Develyn is the best sales man I’ve come in contact with. Very personable, and reliable! Very personable, and reliable! More