Heritage Chevrolet Buick Owings Mills

Our experience can be summed up in one word. Fantastic. We went just to price a new car and ended up buying the same day. We worked with Dontae and he was great. Very friendly and laid back. Did everything We went just to price a new car and ended up buying the same day. We worked with Dontae and he was great. Very friendly and laid back. Did everything he could to get us the best price possible. We had actually agreed on a price and he came back later saying he could apply another discount that saved us an extra $700. No complaints at all. Financing people are great as well!! More

We have purchased five new vehicles in the past 6 or 7 years, and our experience purchasing the Chevy Traverse from MileOne Heritage in Owings Mills, MD was the best new-care buying experience we have eve years, and our experience purchasing the Chevy Traverse from MileOne Heritage in Owings Mills, MD was the best new-care buying experience we have ever had - seriously. Our salesman was Dontae Davis, and he was so easy to work with. He earned our trust! Two days later our 20-year old son and his fiance (based on our recommendation) purchsed a new Chevy Cobalt with Dontae's assistance. Great dealership; phenomenal sales staff. Also, Gordon in financing was wonderful too. I now recommend MileOne, Dontae and Gordon to everybody who is looking for a car. I have never, ever recommended a dealership before. More

I liked the family friendly service we received during our purchase, it made us recommend the dealership to our family and friends. Mr. Nelson showed us that he was not there just to sell us a car, but fo our purchase, it made us recommend the dealership to our family and friends. Mr. Nelson showed us that he was not there just to sell us a car, but for us to make the best selection in our purchase. More

Would not budge on price. Purchased anyway. Have not been able to contact the salesperson since our purchase. We would like a spare key. Also need a couple of minor fixes to the vehicle. Everything else was able to contact the salesperson since our purchase. We would like a spare key. Also need a couple of minor fixes to the vehicle. Everything else was good. Very friendly people to deal with. Finance was able to finance the vehicle where other dealers could not due to the number of outstanding financed vehicles we currently have. More

my experience with heritage chevrolet and employees steve oxendine, jerome nelson and randy in finance was a most pleasant one. i would return there in the future and strongly recommend them to others. all oxendine, jerome nelson and randy in finance was a most pleasant one. i would return there in the future and strongly recommend them to others. all were most helpful, kind, considerate, and courteous throughout the approximate 6 week process. jerome, i especially believe went above and beyond the call of duty by driving almost to west virginia to pick up my new vehicle and thereafter transporting it back on the day of purchase in a rainstorm. steve was a pleasure to work with and randy in finance was a no pressure joy who was even able to secure for me a lower interest rate than i had previously bargained for. i am a very satisfied customer and happy with my new traverse. john bayes, bowie, md More

This dealership was more then accommodating in every aspect of our transaction. They worked hard to complete our deal and have worked with me after the purchase to answer questions and resolve issues in aspect of our transaction. They worked hard to complete our deal and have worked with me after the purchase to answer questions and resolve issues in a timely and more than satisfactory manner. I would highly recommend them to anyone wishes to purchase a vehicle, new or used. More

I would recommend Heritage Chevrolet Buick, and for that matter Mile One, to anyone who is looking to purchase a new vehicle. The sales consultants acknowledge you in a professional way and make the entire matter Mile One, to anyone who is looking to purchase a new vehicle. The sales consultants acknowledge you in a professional way and make the entire car buying experience very fun and relaxing. Not only did the sales consultants I dealt with treat me better than any other dealership I have been too but even other sales associates would great you nicely while you were there. I was given a tour of the service department and besides the fact that the facility looked very clean the employee's there were also very nice and personable. Even though I am sure I was being difficult with the type of vehicle I wanted Dontae and Roman took their time with me and made sure I was buying the right vehicle. I would definitely suggest everyone takes the time to make Heritage Chevrolet Buick one of their first stops when looking for a vehicle. Even if you do not want an American car or something other than Chevy or Buick the sales team their will work with you. More

Mr. Lassiter was friendly and informative. He was not arrogant like most sales men when a woman comes on the lot. He understood exactly what I wanted and what I was willing to pay and why I wanted what w arrogant like most sales men when a woman comes on the lot. He understood exactly what I wanted and what I was willing to pay and why I wanted what was looking at. The Car runs great. He is going help me met my requst for a engine sticker out of his pocket. I will be talking to him about the electric start not working like it is suppose to and I have faith he will help resolve the issue. The finacial represtentative was wonderful also. He was efficient and quick. He understood I was already at the dealership for 3 hours and did not push any extras. I was in and out with all the proper paperwork completed in less than 20 minutes. More

Jerome Nelson was an absolute pleasure to work with! He was upfront and honest throughout the entire purchasing process and I truly felt that he did a stellar job. I'll definitely recommend him to all of m was upfront and honest throughout the entire purchasing process and I truly felt that he did a stellar job. I'll definitely recommend him to all of my friends in the future and I'll definitely be checking with him first when I go to purchase my next car. Gordon James in finance was great as well! He worked hard to get us the rate we wanted and at no time did he try pressuring us into purchasing any additional options that we didn't already want. Once again, upfront and honest. Thank you for a top-notch buying experience. More

I think that the dealership was a good choice. I wanted a car and they gave me one I liked. I would recommend any one to go and purchase a car from this dealership. I havent had any problems with my car so f car and they gave me one I liked. I would recommend any one to go and purchase a car from this dealership. I havent had any problems with my car so far and it gets me where i need to go. Good Job to the dealership. More