Heritage Chevrolet Buick Owings Mills

I have been trying my best to purchase a vehicle in just my name with no obligations or restriction and was unable to do so for YEARS. Then my dad called me and told me of Hertiage One in Owings Mills and t my name with no obligations or restriction and was unable to do so for YEARS. Then my dad called me and told me of Hertiage One in Owings Mills and to come up there becuase my cousin who just filed bankrupcy like me was about to get an 2010 Impala. I couldnt believe so I did just that. I went and met with a gentlemen named Sunni who really went above and beyond for me and help me drive off the lot with a 2009 CHeverlot Calbot. I was excited and still am. I am so happy that finally I can 1) REBUILD MY CREDIT 2) HAVE MY OWN CAR 3) START ALL OVER WITH LIFE... Thank you Mileone Heritage and i will recommend anyone that I know to come visit you too. More

Easily the most painless car shopping experience ever. It might have been more painful for the staff of Heritage because our two young children were with us late at night! Steve, John, and Mark all worked wi might have been more painful for the staff of Heritage because our two young children were with us late at night! Steve, John, and Mark all worked with us in an honest and open way, which we really appreciated. John was particularly fantastic and quite literally helped to clean out our old car, install car seats, and chase children! We highly, highly recommend Heritage. Bauer/Malone, Westminster, MD More

We had been to two dealerships looking for a new Camaro and were not satisfied with the service we recieved so we went to Heritage and had a great buying experience. They had a good selection of Camaro's and were not satisfied with the service we recieved so we went to Heritage and had a great buying experience. They had a good selection of Camaro's and we got a great deal. Sonny very friendly and very accommodating to our purchasing needs. He and Roman helped us get a great deal and we were happy to take home the car on the same night. More

I had very excellent customer service from the time I walked into the dealership. I was introduced to the service department personnel, managers, and others in the dealership which made me feel part of a walked into the dealership. I was introduced to the service department personnel, managers, and others in the dealership which made me feel part of a family. My deal was worked out with the terms I had hoped for which made the experience at Heritage that much better. More

All of these guys were very helpful to me. I usually donot make these deals alone, but my husband recently passed away and I was very confortable with them on my own.Gordan help me to stay within or clo donot make these deals alone, but my husband recently passed away and I was very confortable with them on my own.Gordan help me to stay within or close to my price range and it was greatly appreciated. More

I recently. Purchased. A 2011. Chevrolet. Silverado truck from heritage Chevrolet .The entire staff was very helpful from the time we looked at the trucks,then found the truck and delivered it from a truck from heritage Chevrolet .The entire staff was very helpful from the time we looked at the trucks,then found the truck and delivered it from a different state.Dontae did an outstanding job handling the entire purchasing procedure for us I would highly recommend this dealership for a future purchase More

The best car buying experience to date. Salesman very knowledgeable. Sales team pursued many active leads to get us the car we wanted the very day we test drove and similar model. The car we wanted was i knowledgeable. Sales team pursued many active leads to get us the car we wanted the very day we test drove and similar model. The car we wanted was in Westminster and our salesman went to get him himself. We liked it so much we went back and got a second car. Second car required a minor repair and the Service dept was wonderful. Will likely take the Malibu there for routine service as it is near my office. More

My only complaint was that the gas tank was not full when I left the dealership. Otherwise great service and great price for a GM Certified Suburban which I traveled over 2 hours to purchase. Everyone was fr I left the dealership. Otherwise great service and great price for a GM Certified Suburban which I traveled over 2 hours to purchase. Everyone was freindly and helpful. The Processing part did take a little bit longer than I would have hoped but everything worked out well. More

This is my 2nd time at this dealership. 1st time, I had Tavon Johnson great guy and now I had Jerome Nelson. Both times, I walked out with a car. I can truly say, Heritage Chevrolet-Buick has high quality Tavon Johnson great guy and now I had Jerome Nelson. Both times, I walked out with a car. I can truly say, Heritage Chevrolet-Buick has high quality salesmen and also high quality people who work for them. From the front desk respresentative to the end of the sale finance, it was a great experience, both times. In 2007 and now in 2010, I can truly say I am a loyal customer for life. More

My experience overall was good. There were a few bumps in the road along the way and I was at the dealership way to long (5 hours), but in the end I was happy with my purchase. The dealership was friendl in the road along the way and I was at the dealership way to long (5 hours), but in the end I was happy with my purchase. The dealership was friendly and welcoming. There was a dealer add in feature that we were not able to put in the vehicle afterall that took an hour and a half to figure out. I feel that that could have been avoided if research on ordering the part was conducted while I was waiting for my vehicle to be delivered to the dealership. My sales person did apologize, but that did not give me back the hour and a half that I waited for that information. I also felt that when we were having some of the "bumps in the road" that the dealership manager should have come over and introduced himself/herself and assured me that things were going to be worked out. More