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Heritage Cadillac - Service Center

Lombard, IL

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rated
480 Reviews
Call Service Center (630) 629-3300

480 Reviews of Heritage Cadillac - Service Center

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December 03, 2021

totally happy with the service I received from Mr. Henry Burrell and will always come to Heritage Cadillac to take care of my SUV on a regular basis More

by lsh2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Burrell Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 29, 2021 -

Heritage Cadillac responded

Thank you for taking the time to leave us this review. We appreciate the kind words. Come again soon!

November 23, 2021

Mr. Henry offered excellent service, fast and knowledgeable; what a guy! I’ll definitely be coming back to Heritage Cadillac! More

by Folohme
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Burrell Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger Fowler
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November 09, 2021

Their service is outstanding. Burrell John and Chrissy all coordinated and made it work in a timely manner More

by skendzel4@aol.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Burrell Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Paz. And Chrissy
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Nov 12, 2021 -

Heritage Cadillac responded

Thank you for this fantastic review. The team will appreciate your kind words. We hope to see you again soon!

November 08, 2021

Carlos did a great job of diagnosing the problem at hand. Also very good at taking care of some routine maintenance that I had missed. More

by Jones
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Carlos
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Nov 12, 2021 -

Heritage Cadillac responded

Thank your for leaving us a review! We are happy to hear you had a positive experience working with Carlos for your car maintenance. Come again soon!

October 28, 2021

I always receive excellent service at Heritage. Burrell Henry is knowledgable and very helpful. Highly recommend this dealership More

by bkalonso
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Burrell Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 02, 2021 -

Heritage Cadillac responded

Thanks for this fantastic review. We appreciate your business, and we hope to see you again soon!

October 17, 2021

Carlos was polite, friendly and efficient. He waited on me promptly even though I was a little early for my appointment. He explained everything and directed me around the building. Service was great! More

by pandmmeere
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Basil Chiocca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger Fowler
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Oct 26, 2021 -

Heritage Cadillac responded

We appreciate your taking the time to leave us this great review! We hope to work with you again in the future!

October 07, 2021

Very helpful staff and great atmosphere. Helped me understand how to install battery in my remote. Clean area while waiting for car. More

by r.pavia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Burrell Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 26, 2021 -

Heritage Cadillac responded

Thank you for this great review! We are happy to hear you enjoyed getting your vehicle serviced with us. Come again!

October 07, 2021

My experience with the service department has been excellent for the last 7 years. Mark Brennan is a great rep for your dealership More

by jadsr1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Brennan
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Oct 26, 2021 -

Heritage Cadillac responded

Thank you for this fantastic review, and for your loyalty over the years. Mark and the rest of our staff will be happy to hear your kind words. Come again soon!

October 03, 2021

Heritage Cadillac is top notch…. Great experience all around from sales to service!! Definitely recommend!! More

by michaelm2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Brennan
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Oct 04, 2021 -

Heritage Cadillac responded

Michael, thank you for such a kind review. We are happy to hear you enjoy our dealership. We look forward to working with you again soon!

October 01, 2021

They were on time with the appointment and the service was done in a reasonable time More

by Dpoole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Betancourt
Report | Print
Oct 04, 2021 -

Heritage Cadillac responded

Thanks for this great review! We appreciate your business, come again soon!

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