Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Heritage Cadillac - Service Center

Lombard, IL

not yet
rated
480 Reviews
Call Service Center (630) 629-3300

480 Reviews of Heritage Cadillac - Service Center

Sort by
February 05, 2022

Great service, friendly and accommodating. Lack of loaner cars is disappointing but understandable considering these COVID times. More

by Rodzimmerman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Brennan
Report | Print
Feb 22, 2022 -

Heritage Cadillac responded

Thanks for the review. We appreciate your understanding on the loaner vehicles. Things are always changing, let us know if you need anything else!

February 02, 2022

Super Friendly and quick service! They are always very thorough and even call to remind me when it’s time for an oil change! More

by Naushin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Ammerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 22, 2022 -

Heritage Cadillac responded

Thanks for leaving us this review! We are happy to hear you enjoy working with our team!

January 19, 2022

I have been a customer of Heritage for a long time and they are always professional and courteous! I have never had a bad experience! More

by Noniehaggs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Brennan
Report | Print
Jan 27, 2022 -

Heritage Cadillac responded

Thanks for this kind review! We appreciate your support and loyalty with us. Come again soon!

January 02, 2022

Great experience as usual. Took care of vehicle needs quickly without overselling. Always a good experience. More

by Bayside2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Brennan
Report | Print
Jan 04, 2022 -

Heritage Cadillac responded

Thank you for this great review! We are happy to hear you enjoyed your service visit with us. Come again soon!

December 31, 2021

Very satisfied was complete within 40 min. Car was even washed . Service dept. were very nice and helpful. More

by scottplier2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Ammerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Brennan
Report | Print
Dec 31, 2021 -

Heritage Cadillac responded

Thank you so much for sharing such a positive experience. We're extremely pleased to read your comments and we thank you for choosing Heritage Cadillace!

December 29, 2021

Great experience again.But when the car was driven up Great experience again. But when the car was driven up for me it was packed with snow. 3-4 inches piled up. I cleaned it off before I left the lot. More

by jpark75
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Ammerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 30, 2021 -

Heritage Cadillac responded

Thank you for taking the time to provide this valued feedback of your visit with us. Congratulations on your new vehicle, and we hope you continue to enjoy it. Please feel free to reach out to us for any future vehicle questions or services.

December 14, 2021

Everything was done in one visit. Drove me home and picked me up when service was completed. Service was for recall re: rear suspension link,took about three hours More

by richdoerr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Burrell Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 15, 2021 -

richdoerr responded

Very satisfied

December 10, 2021

Excellent experience with this dealership from check in to ride home and pick up from home. More

by annettedixon26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Burrell Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger Fowler
Report | Print
Dec 29, 2021 -

Heritage Cadillac responded

Thank you Annette, for this great review! We are happy to hear you enjoyed your time with us!

December 09, 2021

Very happy with the service, scheduling and attention by Mr Burrell and the service department. Both of my vehicles are attended to on a regular basis. More

by smaczny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Burrell Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 29, 2021 -

Heritage Cadillac responded

Thanks for this great review. We appreciate your support, and look forward to working with you again in the future!

December 04, 2021

Very fast great service will go again and will tell my friends to go there More

by Tjwolfe54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Glazier
Report | Print
Dec 29, 2021 -

Heritage Cadillac responded

Thanks for this kind review! We appreciate your support and spreading the word about us. Let us know if you need anything in the future!

1
...
6
7
8
...
48