Heritage Cadillac - Service Center

Heritage Cadillac - Always the best Heritage Cadillac’s Service Department is always professional yet friendly. They make sure that your needs are met - every time. Tom Capps in Sales i Heritage Cadillac’s Service Department is always professional yet friendly. They make sure that your needs are met - every time. Tom Capps in Sales is fabulous in every way. More

My Car Needed Work Took in my car needing major items worked on and they finished it all in one day. Didn't need to rush back due to their free loaner program while mine Took in my car needing major items worked on and they finished it all in one day. Didn't need to rush back due to their free loaner program while mine was in the shop. John was very helpful in determining what was needed. Now if we could just figure out a way to lower the costs because their work in not cheap. But you get what you pay for and I am completely satisfied. More

Excellent Service !!! I've been a Heritage customer for many, many years. Service has always been excellent. That's why I keep coming back. Keep up the good work!! I've been a Heritage customer for many, many years. Service has always been excellent. That's why I keep coming back. Keep up the good work!! More

great job I took my 2016 SRX into service to get it washed, and made mention that the vehicle wandered right.Mike said after the wash he would drive the vehicl I took my 2016 SRX into service to get it washed, and made mention that the vehicle wandered right.Mike said after the wash he would drive the vehicle with Mark the technician ,and it was determined I had a bad tire. Mike allowed me to use a new vehicle to get home,had Mark the technician put the new tire on and checked to make sure the problem was corrected, with a road test. The vehicle was cleaned again because it rained while it was at the dealership and then it was delivered to my home. GREAT service with good communication the whole time on how long the repair would take.Excellent experience across the board. I will not ever go anywhere else. Sincerely, Steven A. Szot More

Cadillac XTS 4 Driver seat I have purchased a Cadillac 2014 XTS 4 that I just love from heritage Cadillac. My car is 2 1/2 years old I noticed the driver seat down by the co I have purchased a Cadillac 2014 XTS 4 that I just love from heritage Cadillac. My car is 2 1/2 years old I noticed the driver seat down by the controls for settings had two small tears so I stopped at heritage Cadillac. To get my car wash and I was telling one of the service man about my seat and he was telling me it's not under warranty and I was shocked I mean this is a Cadillac. I ask to speak with Mike Stamenkovich The service manager and he said Al not to worry about it he would take care of it at no cost what a great experience once again I can't speak highly enough about heritage Cadillac from the time you enter those overhead doors to the time you pay the cashier what a great welcome . Mike I want to thank you and your team for all you have done for me as a customer shows how proud I am to own a Cadillac. Thank you heritage Cadillac. More

Service Department is so well run! I've had my CTS in a few times for scheduled service and have worked with all of the Consultants. Its such a well run shop, from check-in, to loaner, I've had my CTS in a few times for scheduled service and have worked with all of the Consultants. Its such a well run shop, from check-in, to loaner, to return and payments. The team there is so effective and their follow-up and communication so effective, its as close to painless as any service visit could be. Jason Buis kept me completely up to speed and even took the time to speak with other family members who drive the car to get additional context on service needs. More