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480 Reviews of Heritage Cadillac - Service Center
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June 26, 2018
Cost for repairs. Needed oil change and was given estimate for brake repair, the cost was more than I expected it would be but wasn't pressured to have the work done Needed oil change and was given estimate for brake repair, the cost was more than I expected it would be but wasn't pressured to have the work done at this time and was also told about some coupon offers. More
by customer/2011
Employees Worked With
Mark and Henry in the service department
June 23, 2018
service on 2016 CTS had my car's oil changed and had software for various device updated car was returned clean and ready to go all scheduled maintenance performed. very had my car's oil changed and had software for various device updated car was returned clean and ready to go all scheduled maintenance performed. very professional. More
by Sparky
June 21, 2018
always high quality went in for oil change after inspection I was told I needed tires and wheel rim Chris then continued with oiil change as I said I had to think about t went in for oil change after inspection I was told I needed tires and wheel rim Chris then continued with oiil change as I said I had to think about this expense.About 2hours later I called Chris back and said I was going to bring car back for the other repairs Chris got me into loaner car quickly and took care of all the other repairs. More
by Caddilac for life
Employees Worked With
Cris Hanley
June 02, 2018
Heritage Cadillac - Always the best Heritage Cadillac’s Service Department is always professional yet friendly. They make sure that your needs are met - every time. Tom Capps in Sales i Heritage Cadillac’s Service Department is always professional yet friendly. They make sure that your needs are met - every time. Tom Capps in Sales is fabulous in every way. More
by 2 Caddies
June 01, 2018
My Car Needed Work Took in my car needing major items worked on and they finished it all in one day. Didn't need to rush back due to their free loaner program while mine Took in my car needing major items worked on and they finished it all in one day. Didn't need to rush back due to their free loaner program while mine was in the shop. John was very helpful in determining what was needed. Now if we could just figure out a way to lower the costs because their work in not cheap. But you get what you pay for and I am completely satisfied. More
by Cadi2004
Employees Worked With
John Stout in Service
June 01, 2018
Excellent Service !!! I've been a Heritage customer for many, many years. Service has always been excellent. That's why I keep coming back. Keep up the good work!! I've been a Heritage customer for many, many years. Service has always been excellent. That's why I keep coming back. Keep up the good work!! More
by Agnes
Employees Worked With
John Stout, Mike Stamenkovich
May 31, 2018
great I had a great service experience yesterday and the people were very nice! I had my car back in less then a hour very satisfied! I had a great service experience yesterday and the people were very nice! I had my car back in less then a hour very satisfied! More
by gizmo
May 31, 2018
Service on my XT5 Very Clean Bay Area with friendly and knowledgeable people. Love that a car wash is always provided free of charge!! Always makes me feel feel so im Very Clean Bay Area with friendly and knowledgeable people. Love that a car wash is always provided free of charge!! Always makes me feel feel so important. Was always a “chore” getting an oil change anywhere else.....not here ! A pleasure! More
by Marsha
Employees Worked With
Mike Stamenkovich
May 31, 2018
Courteous and Friendly Staff I have always been treated courteously at Heritage Cadillac. Nice people to do business with. I would definitely recommend the dealership to others I have always been treated courteously at Heritage Cadillac. Nice people to do business with. I would definitely recommend the dealership to others I know. More
by Chuck375
December 27, 2017
great job I took my 2016 SRX into service to get it washed, and made mention that the vehicle wandered right.Mike said after the wash he would drive the vehicl I took my 2016 SRX into service to get it washed, and made mention that the vehicle wandered right.Mike said after the wash he would drive the vehicle with Mark the technician ,and it was determined I had a bad tire. Mike allowed me to use a new vehicle to get home,had Mark the technician put the new tire on and checked to make sure the problem was corrected, with a road test. The vehicle was cleaned again because it rained while it was at the dealership and then it was delivered to my home. GREAT service with good communication the whole time on how long the repair would take.Excellent experience across the board. I will not ever go anywhere else. Sincerely, Steven A. Szot More
by Steven Szot
