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Heritage Cadillac - Service Center

Lombard, IL

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480 Reviews

480 Reviews of Heritage Cadillac - Service Center

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July 11, 2018

Great service; friendly Mike was very friendly and accommodating. Personable too which is important!! The waiting room was very clean as well as the restroom. The amount of t More

by Salgal
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Stamenkovich
July 11, 2018

They took car of my car in a very professional manner! They always accommodate me with easy to set appointments! The waiting area is very clean & fully stocked with snacks & drinks. The repairs are comple More

by Triss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Stamenkovich
July 11, 2018

my enjoyable visit to Heritage Burrell Henry ,the service writer met me immediately ,was very friendly and personable. the waiting area was very nice ,very clean and stocked with dr More

by caddy 16
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Burrell Henry
July 11, 2018

Great Burrell Henry was great! Needed a new key fob and there was a little confusion at first but we laughed Are way through it. Came in the waiting room More

by Cinlo630
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Burrell Henry
July 07, 2018

Great Very knowledgeable customer service service writer excellent service manager excellent very easily checking out great dealership I wouldn't go anywher More

by Johnny c
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2018

Always a great experience with the best customer service! Mark in service was very helpful and able to accommodate me on short notice. Keith Herrera always goes above & beyond And always willing to help. More

by HappyCaddyCustomer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Brennan - Service Consultant , Keith Herrera
June 29, 2018

Quick and easy Easy and professional with quality work and service. All areas of service were properly noted and properly addressed. Car was returned clean which is More

by SRX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Stamenkovich
June 27, 2018

Always Good Heritage Cadillac always makes me feel valued. The tend to my car's needs accurately and in a timely manner. Facilities and amenities are top notch. More

by rwjordan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Brennen
June 27, 2018

Service Mark was very professional and informative in explaining the service I needed for my Cadillac XTS. I received a loaner which I was very pleased with. More

by Harry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Brennan
June 26, 2018

Great Service Purchased four cars from Joe Ignoffo. Always great service, very helpful and very accommodating. Would recommend dealership to anyone for both sales a More

by Jeff K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Ignoffo
5.0
This rating includes all reviews, with more weight given to recent reviews.