Heritage Cadillac - Service Center

my enjoyable visit to Heritage Burrell Henry ,the service writer met me immediately ,was very friendly and personable. the waiting area was very nice ,very clean and stocked with dr Burrell Henry ,the service writer met me immediately ,was very friendly and personable. the waiting area was very nice ,very clean and stocked with drinks and snacks. Was in and out in a timely manner More

Great Burrell Henry was great! Needed a new key fob and there was a little confusion at first but we laughed Are way through it. Came in the waiting room Burrell Henry was great! Needed a new key fob and there was a little confusion at first but we laughed Are way through it. Came in the waiting room and kept me posted which was very nice. More

Great Very knowledgeable customer service service writer excellent service manager excellent very easily checking out great dealership I wouldn't go anywher Very knowledgeable customer service service writer excellent service manager excellent very easily checking out great dealership I wouldn't go anywhere else. Thank you heritage More

Always a great experience with the best customer service! Mark in service was very helpful and able to accommodate me on short notice. Keith Herrera always goes above & beyond And always willing to help. Mark in service was very helpful and able to accommodate me on short notice. Keith Herrera always goes above & beyond And always willing to help. More

Quick and easy Easy and professional with quality work and service. All areas of service were properly noted and properly addressed. Car was returned clean which is Easy and professional with quality work and service. All areas of service were properly noted and properly addressed. Car was returned clean which is always a plus More

Service Mark was very professional and informative in explaining the service I needed for my Cadillac XTS. I received a loaner which I was very pleased with. Mark was very professional and informative in explaining the service I needed for my Cadillac XTS. I received a loaner which I was very pleased with. More

Always Good Heritage Cadillac always makes me feel valued. The tend to my car's needs accurately and in a timely manner. Facilities and amenities are top notch. Heritage Cadillac always makes me feel valued. The tend to my car's needs accurately and in a timely manner. Facilities and amenities are top notch. More

Cost for repairs. Needed oil change and was given estimate for brake repair, the cost was more than I expected it would be but wasn't pressured to have the work done Needed oil change and was given estimate for brake repair, the cost was more than I expected it would be but wasn't pressured to have the work done at this time and was also told about some coupon offers. More

Great Service Purchased four cars from Joe Ignoffo. Always great service, very helpful and very accommodating. Would recommend dealership to anyone for both sales a Purchased four cars from Joe Ignoffo. Always great service, very helpful and very accommodating. Would recommend dealership to anyone for both sales and service. Enjoyable experience More

service on 2016 CTS had my car's oil changed and had software for various device updated car was returned clean and ready to go all scheduled maintenance performed. very had my car's oil changed and had software for various device updated car was returned clean and ready to go all scheduled maintenance performed. very professional. More