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Heritage Cadillac - Service Center

Lombard, IL

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480 Reviews

480 Reviews of Heritage Cadillac - Service Center

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July 31, 2018

Had great all around experience with everyone. I talked with Chris about a problem I was having with 2 tires on my CTS. I brought it in that day at my convenience and he got my car in right away an More

by Dbhosch
Customer Service
Recommend Dealer
Yes
Employees Worked With
Chris in service
July 28, 2018

Quality Dealership First time vehicle purchaser from Heritage in 2016. Lease of the vehicle was friendly & smooth. I have had the car in for scheduled service multiple More

by Bobby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2018

Happy Customer In 2007 I purchased a escalade from Heritage Cadillac and it still running great. Thanks to the great servicemen that have worked on my vehicle over t More

by newcustomer
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service: Henry Burrell
July 24, 2018

done right never a problem, fast service, they get it done, pleasant people. this is the only place i bring my car, and i live in chicago. More

by louisrizzo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Herrera
July 24, 2018

Fast service Henry Burrel has been taking care of me for the last eight years now he always does a good job for me he deserves a raise. More

by Bubscaddy50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry Burrel, Keith Herrera
July 23, 2018

great customer service. Came in for an oil change. The wait wasn’t long. Always receive great customer service. Very friendly staff. Service advisor was very quick in getting More

by michael03
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Todd Cunningham
July 20, 2018

Outstanding Great experience with all at the dealership, helpful and knowledgeable and as nice as all can be. I would recommend Heritage Cadillac 303 W Roosevelt More

by ciavattone@sbcglobal.net
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Capps
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2018

Great Service! Brought my new Cadillac in for its first oil change and tire rotation. The techs at Heritage got us in and out super fast. Michael was great! More

by MGabbard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Ignoffo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Ammerman
July 14, 2018

Oil Change. My oil change was done sooner than I had expected and my car was washed. The cookies were nice too. Had a nice conversation with Keith Herrera who ori More

by CRLesch
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Brennan, Keith Herrera
July 13, 2018

Great Service! I appreciate the customer service oriented atmosphere at Heritage Cadillac. The free loaner car is a huge plus while my vehicle is in the shop. The s More

by T Esclade
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger Fowler
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