Heritage Cadillac - Service Center

Great and polite service Service was great. Everyone was polite. Coffee machine made decent coffee. Car was repaired quickly. What more can I say. Great service. I will come a Service was great. Everyone was polite. Coffee machine made decent coffee. Car was repaired quickly. What more can I say. Great service. I will come again. More

Your satisfaction is their goal. Burrell let me know that my being satisfied with the service was his top priority. He made me feel like I was his only customer of the day.. Burrell let me know that my being satisfied with the service was his top priority. He made me feel like I was his only customer of the day.. More

Great customer service !! I had made an appointment came in a few minutes early they took care of me right away and it was great customer service thank you very much I had made an appointment came in a few minutes early they took care of me right away and it was great customer service thank you very much More

Excellent as always I have always found heritage to be an excellent place to do business with. The people that work there are kind and courteous. I always enjoy going to I have always found heritage to be an excellent place to do business with. The people that work there are kind and courteous. I always enjoy going to this dealer More

Service experience I have been bringing in my cars for several years and I have been always been treated as a number one customer. I have always gotten great service and I have been bringing in my cars for several years and I have been always been treated as a number one customer. I have always gotten great service and if I had any questions the had the answers for me. I will continue to be their customer. More

Service Great service,I saw Chris who was very nice and helpful.When I went to pay Sue was and is always friendly.The free acr wash is a nice touch. Great service,I saw Chris who was very nice and helpful.When I went to pay Sue was and is always friendly.The free acr wash is a nice touch. More

Service Department As usual the service department provides excellent customer care every time I visited them. Very courteous personnel who greet you nicely and take car As usual the service department provides excellent customer care every time I visited them. Very courteous personnel who greet you nicely and take care of my service needs. More

Evaluation of Service Easy to schedule appointment for my convenience (online). Friendly, courteous Service Advisor in Chris Halley. He invites any question at time of se Easy to schedule appointment for my convenience (online). Friendly, courteous Service Advisor in Chris Halley. He invites any question at time of service and thereafter by suggesting a return phone call should something arise later. Comfortable service area with multiple refreshment options. More

Dead battery and stranded West and Sons tried to jump my old girl but she still needed to be towed in. I am happy that they at least tried to save me some money. But within a f West and Sons tried to jump my old girl but she still needed to be towed in. I am happy that they at least tried to save me some money. But within a few hours, the service department said it was just a spent battery (8 years old) and need to be replaced. Christopher’s call was a relief that that was the only problem. Service took care of some needed maintenance and I am back on the road feeling safe that everything is up to date. Great job guys. Wouldn’t think of anyone else to service my vehicle. More

Great service. Great service and nice people. Provided loaner car when they had to keep the car overnight. That is all that I have to say period. Great service and nice people. Provided loaner car when they had to keep the car overnight. That is all that I have to say period. More