Heritage Cadillac - Service Center

great service The service team greets you when you arrive. You meet with the service representative at the desk. The service is discussed, docs signed, and then you The service team greets you when you arrive. You meet with the service representative at the desk. The service is discussed, docs signed, and then you wait in a very nice area with refreshments, TV, Wi-FI, and comfortable chairs. Once the service is done, you can expect a good repair, a very nicely cleaned car, and a Thank you from everyone. . More

Good Service Always I have getting my cars from you all since the Cadillac Dealership left Oak Park. I started with a 2003 CTS. I always come to Heritage for everyth I have getting my cars from you all since the Cadillac Dealership left Oak Park. I started with a 2003 CTS. I always come to Heritage for everything dealing with my cars. Yours sales people and service staff are friendly, helpful and know what they are talking about. Thanks for the great service. More

5 star service. Great experience with dealership. Our visit was absolutely perfect. Our car was in for a replacement service and was completed in a timely fashion. The service assistant was incredib Our visit was absolutely perfect. Our car was in for a replacement service and was completed in a timely fashion. The service assistant was incredible. All arrangements made to accommodate our needs were met and certainly exceeded our expectations. My husband called today to thank Mike 247 to compliment him and all of the staff, Maddie and the cashier clerks for their kindness. We are honored to recommend Heritage Cadillac as the best dealership in Illinois. We live in Palos Hills and Lombard is a distance for us but because of the exceptional professional service you have made us customers for life. More

Service Work Completed as Promised This was my first visit for maintenance of my 2018 XT5. I waited in the comfortable waiting room and my vehicle was ready as promised. This was my first visit for maintenance of my 2018 XT5. I waited in the comfortable waiting room and my vehicle was ready as promised. More

5 stars!! It’s always a great experience at the dealership everybody is friendly and has great attitudes. I always enjoy coming into the dealership to have my It’s always a great experience at the dealership everybody is friendly and has great attitudes. I always enjoy coming into the dealership to have my car serviced and talk with employees. More

Satified Everything went fast and easy just great. Was informed every step of the way about my car and its situation ,just keep on doing what you guys do best. Everything went fast and easy just great. Was informed every step of the way about my car and its situation ,just keep on doing what you guys do best. More

Always good service Ease of doing business and good attention. Followed up throughout the process until vehicle was complete. Provided loaner vehicle which was a huge hel Ease of doing business and good attention. Followed up throughout the process until vehicle was complete. Provided loaner vehicle which was a huge help to coordinate service. More

Accommodating with style! Extremely satisfied . Christopher Halley exceeded my expectations with superb customer service. As a Realtor I value that aspect. He is excellent at w Extremely satisfied . Christopher Halley exceeded my expectations with superb customer service. As a Realtor I value that aspect. He is excellent at what he does ! More

Great Dealership - both sales & service Great overall experience. This dealership makes everything so easy for the customer! All the people I've dealt with at Heritage really seem to actua Great overall experience. This dealership makes everything so easy for the customer! All the people I've dealt with at Heritage really seem to actually care. Very refreshing! More

Service with class I always take my Cadillac to Heritage. They have the nicest, most helpful staff. I worked with Mark Brennan and he went above and beyond. I also worke I always take my Cadillac to Heritage. They have the nicest, most helpful staff. I worked with Mark Brennan and he went above and beyond. I also worked with Rob in parts and Cooper in Service. My car always comes out running like new thanks to these guys. I had a loaner car while mine was in service. Always such beautiful new cars. Excellent dealership, would absolutely recommend. More