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Heritage Cadillac
Lombard, IL
1,113 Reviews
COME SEE OUR NEW STATE OF THE ART FACILITY 2024!
Established in 1967, Heritage Cadillac has become the premier Cadillac dealer in the Midwest. Through the years, our staff has remained dedicated to assisting customers with all of their automotive needs. From a Sales Department comprised of Cadillac-certified salespersons to a Service Department featuring both Master Technicians and World Class Technicians, Heritage Cadillac's employees have displayed a passion for the business that is unrivaled. This passion has enabled our staff to build countless long-lasting relationships with customers who have made us an industry leader in Cadillac Sales and Service year after year.
In its 40-year history, Heritage Cadillac has grown from the premier dealership in the Chicagoland area into the Midwest's largest Cadillac dealership. In fact, we have sold over 50,000 vehicles nationwide to date. Heritage Cadillac has also grown in size over the years. Our dealership now encompasses more than 12 acres and includes a renovated showroom, a 30,000 square-foot Vehicle Care Center, and a state-of-the-art Collision Center. Whether you are in need of a new Cadillac, an oil change, body shop repairs, or just parts for your vehicle, Heritage Cadillac is the destination for all of your vehicle needs.
Located just outside Chicago, in Lombard, Illinois, Heritage Cadillac's large selection of new cars, including the 2012 CTS, XTS, ATS, Escalade, SRX, STS, and XLR, available with Cadillac CUE attracts buyers from all over the United States. For more than a century, Cadillac has upheld the tradition of producing the finest in automotive quality, luxury, and performance. With our EasyBuy program, Heritage Cadillac has made purchasing a Cadillac as easy as 1,2,3... It's just that simple!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,113 reviews
May 17, 2017
my sales person was Charles Hughes. I was very impressed with his knowledge of the vehicle leased, furthermore he was professional, he made my experience very pleasant emotionally and fi I was very impressed with his knowledge of the vehicle leased, furthermore he was professional, he made my experience very pleasant emotionally and financially satisfying. More
by DICK
Employees Worked With
May 09, 2017
Excellent This is my second car from this dealership. They have gone above and beyond my expectations. Joe I. Is the man everyone should see. You won't be dis This is my second car from this dealership. They have gone above and beyond my expectations. Joe I. Is the man everyone should see. You won't be disappointed and Keith the sales manager worked well with us too. Bravo! More
by Natsman
Employees Worked With
Other Employees :
Josh in service. Excellent man. , Keith Herrera, Jim Lindeman
May 07, 2017
👍🏼👍🏼👍🏼👍🏼👍🏼 Our New Cadillac XT5 has been great so far. Joe from Hertiage was top notch. We were very pleased with the whole process. We recommend them. Our New Cadillac XT5 has been great so far. Joe from Hertiage was top notch. We were very pleased with the whole process. We recommend them. More
by Srybarczyk
May 04, 2017
Would Never Buy A Car From Anyone Else! Chuck is the most pleasant person I've ever had the pleasure of making a new car purchase with. My parents have been purchasing Cadillac's from Chuck Chuck is the most pleasant person I've ever had the pleasure of making a new car purchase with. My parents have been purchasing Cadillac's from Chuck for almost 20 years and seeing all the great experiences they had with him growing up prompted me to purchase my very first new car from Chuck 2 years ago. My parents have become close friends with Chuck and every single experience I have with him exceeds my wildest expectations. He is always going above and beyond to make sure his clients are happy and well taken care of. I HIGHLY recommend anyone looking to purchase a new car at Heritage ask to meet with Chuck because I know that he will take excellent care of you. I'll be a client for life so long as Chuck is working at this dealership. More
by Michael Cirelli Jr.
Employees Worked With
May 04, 2017
excellent sales rep todd cunningham after2 weeks of negotiation with heritage and other cadillac dealers, i with the help of todd cunningham we negotiated the best deal possible for me. after2 weeks of negotiation with heritage and other cadillac dealers, i with the help of todd cunningham we negotiated the best deal possible for me. More
by joe
Employees Worked With
Todd Cunningham
May 04, 2017
Service beyound compare I've been working with Chuck Hughes for 20 years and as a family have purchased 15 cars.. He makes the car buying process effortless . The service we I've been working with Chuck Hughes for 20 years and as a family have purchased 15 cars.. He makes the car buying process effortless . The service we receive is excellent. The entire staff at the dealership is friendly and very helpful. My service written Burrell always takes care of us when we make service visits. More
by Sirle3
Employees Worked With
May 04, 2017
Incredible Experience - Charles is great I was fortunate enough to be introduced to Charles through a colleague at work after telling them I was in the market for a new Cadillac. Charles is a I was fortunate enough to be introduced to Charles through a colleague at work after telling them I was in the market for a new Cadillac. Charles is an excellent representative of Heritage Cadillac and my experience with him was great. I will certainly recommend him to any friends who may be looking for a new Cadillac. More
by Jeff Scheithe
May 04, 2017
Heritage did it again!!!! This is the second car purchased at Heritage. Last one was 2008. Joe was a wonderful salesman to work with. Very knowledgeable about what car would This is the second car purchased at Heritage. Last one was 2008. Joe was a wonderful salesman to work with. Very knowledgeable about what car would be the right fit for me. He took his time to make sure I had no unanswered questions. Took 2 trial drives. He explained all about the car in detail. We worked to make a deal that was fair and good for me. I would highly recommend Joe and Heritage as the BEST car dealer to work with. (I tried 2 others and none could compare to them.) I am so pleased with this experience and I love my new car. As in the past, I know Joe and Heritage stand behind their product and are helpful with oil changes, etc. Their service is exceptional. More
by Judy Fitz
May 02, 2017
Great Staff Great staff, sales,credit,service. Our sales person Frank was helpful and got us in the perfect car, yet put no pressure on us to buy. He is a "car Great staff, sales,credit,service. Our sales person Frank was helpful and got us in the perfect car, yet put no pressure on us to buy. He is a "car guy" and seems to really enjoy his job. Dealership was very clean with great showroom. I would certainly recommend Heritage. More
by PATRICK M SAUNDERS
Employees Worked With
Keith Herrera, Frank Wadda, Jim Lindeman
May 02, 2017
Highly Recommended!!! This is our 2nd Cadillac we purchased at Heritage, our Sales Representative Charles Hughes is the reason why we keep coming back. This is our 2nd Cadillac we purchased at Heritage, our Sales Representative Charles Hughes is the reason why we keep coming back. He's knowledgeable, honest, he's exceptional to work with, he'll get you best deal. Awesome Guy!! Highly Recommended!!! More
by Mary Lynn
Employees Worked With
