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Heritage Cadillac

Lombard, IL

4.5
1,110 Reviews
COME SEE OUR NEW STATE OF THE ART FACILITY 2024! Established in 1967, Heritage Cadillac has become the premier Cadillac dealer in the Midwest. Through the years, our staff has remained dedicated to assisting customers with all of their automotive needs. From a Sales Department comprised of Cadillac-certified salespersons to a Service Department featuring both Master Technicians and World Class Technicians, Heritage Cadillac's employees have displayed a passion for the business that is unrivaled. This passion has enabled our staff to build countless long-lasting relationships with customers who have made us an industry leader in Cadillac Sales and Service year after year. In its 40-year history, Heritage Cadillac has grown from the premier dealership in the Chicagoland area into the Midwest's largest Cadillac dealership. In fact, we have sold over 50,000 vehicles nationwide to date. Heritage Cadillac has also grown in size over the years. Our dealership now encompasses more than 12 acres and includes a renovated showroom, a 30,000 square-foot Vehicle Care Center, and a state-of-the-art Collision Center. Whether you are in need of a new Cadillac, an oil change, body shop repairs, or just parts for your vehicle, Heritage Cadillac is the destination for all of your vehicle needs. Located just outside Chicago, in Lombard, Illinois, Heritage Cadillac's large selection of new cars, including the 2012 CTS, XTS, ATS, Escalade, SRX, STS, and XLR, available with Cadillac CUE attracts buyers from all over the United States. For more than a century, Cadillac has upheld the tradition of producing the finest in automotive quality, luxury, and performance. With our EasyBuy program, Heritage Cadillac has made purchasing a Cadillac as easy as 1,2,3... It's just that simple!
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303 W Roosevelt Rd

Lombard, IL

60148

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Showing 1,110 reviews

May 30, 2017

What's Working for the New Cadillac Candidly, it used to be the worst part of car ownership for me was the requisite dealership visit for purchase or service. In 2014 I was referred to More

by Tom Bartley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Herrera
May 30, 2017 -

Heritage Cadillac responded

Thank you very much for your feedback regarding Keith. We are very happy to hear that he has continued to provide you with an exceptional experience! If there is anything else we can do for you, please do not hesitate to reach out.

May 30, 2017

Service Department is so well run! I've had my CTS in a few times for scheduled service and have worked with all of the Consultants. Its such a well run shop, from check-in, to loaner, More

by Tom Bartley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Buis
May 31, 2017 -

Heritage Cadillac responded

Thank you for your feedback! We aim to make the service process as efficient and pleasant as possible for our customers. We are very happy to hear that Jason provided you with a great experience! If there is anything else we can do for you, please don't hesitate to contact us!

May 30, 2017

Heritage Exceded my Expectations I went to my local Cadillac dealership to negotiate what I thought was a fair deal. Once I finished my negotiation, I figured that I would give an on More

by XT5 owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Herrera, Dan Paz, Todd Cunningham, Jim Lindeman
May 31, 2017 -

Heritage Cadillac responded

Thank you so much for your kind comments. We are very happy to hear that Todd, Dan, Jim, Keith, and Daren all provided you with the customer experience of a lifetime! We aim to exceed our customers' expectations on each and every visit. If there is anything further we can do to assist you, please don't hesitate to reach out!

May 30, 2017

Great Buying Experience Third vehicle we bought from this dealer. It was a great buying experience. Worked with Fran, she took the time to explain everything to us. Defini More

by Andria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fran Scepanovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2017 -

Heritage Cadillac responded

Thank you for your positive comments. We are glad to hear that Fran provided you with a great experience! If there is anything else we can do for you, please don't hesitate to let us know!

May 24, 2017

Great Experience Very professional staff - from Sales, Management and Finance! Without exception, one of the more enjoyable experiences I have ever had purchasing a More

by Kirk D McCubbin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Herrera, Frank Wadda, Jim Lindeman
May 24, 2017 -

Heritage Cadillac responded

Congratulations on your new vehicle! We are happy to hear that Frank, Keith, and Jim provided you with an enjoyable experience. Please let us know if there is anything else we can do to help!

May 19, 2017

Great Experience working with Fran Scepanovich!!! I had a terrific experience working with Fran! I live in Michigan and this was the first time I have ever purchased a vehicle from out of state. Fra More

by Travis M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fran Scepanovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Paz, Jim Lindeman
May 19, 2017 -

Heritage Cadillac responded

We are glad to hear that you love your new car and that Fran, Dan, and Jim all provided you with a great experience! Please don't hesitate to reach out in the future if there is anything else we can do!

May 18, 2017

New Car Lease Our lease was up and after speaking with a different dealership, we drove from Wisconsin to come back to Heritage. They gave us a very fair price on o More

by Mstevens19882
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Cunningham, Jim Lindeman
May 18, 2017 -

Heritage Cadillac responded

Thank you for your feedback! We are so happy that Todd and Jim provided you with an exceptional experience. Please don't hesitate to reach out if there is anything else we can do for you!

May 17, 2017

my sales person was Charles Hughes. I was very impressed with his knowledge of the vehicle leased, furthermore he was professional, he made my experience very pleasant emotionally and fi More

by DICK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2017 -

Heritage Cadillac responded

Thank you for the positive feedback! We are so happy that you had an excellent experience with Charles. Please don't hesitate to reach out if there is anything else we can do!

May 09, 2017

Excellent This is my second car from this dealership. They have gone above and beyond my expectations. Joe I. Is the man everyone should see. You won't be dis More

by Natsman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Ignoffo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh in service. Excellent man. , Keith Herrera, Jim Lindeman
May 07, 2017

👍🏼👍🏼👍🏼👍🏼👍🏼 Our New Cadillac XT5 has been great so far. Joe from Hertiage was top notch. We were very pleased with the whole process. We recommend them. More

by Srybarczyk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Ignoffo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Herrera, Jim Lindeman
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