Heritage Cadillac

Excellent service and people!!! I highly recommend Heritage!! From the salesman, to the financing person, to the service department, they are AWESOME!! Have had several experiences w I highly recommend Heritage!! From the salesman, to the financing person, to the service department, they are AWESOME!! Have had several experiences while car shopping, nothing close to Heritage, it's clean, friendly and most importantly, customer service is top priority! Excellent staff top to bottom! More

Great Service Great service at Heritage Cadillac. I worked with Fran Scepanovich she made the process so smooth. I would recommend to anyone. Thank you again. T Great service at Heritage Cadillac. I worked with Fran Scepanovich she made the process so smooth. I would recommend to anyone. Thank you again. T More

Great crew!! The guys at Heritage are great!! Joe I is a great sales guy. He follows up and pays attention to detail. He explains the car superbly Service dept a The guys at Heritage are great!! Joe I is a great sales guy. He follows up and pays attention to detail. He explains the car superbly Service dept always accommodates Was thinking to buy a different brand of car but couldn't leave Cadillac or heritage More

Great experience After nine years of leasing BMWs, I received various recommendations to check out Caddilacs (which I leased for nine years prior to BMW). I picked out After nine years of leasing BMWs, I received various recommendations to check out Caddilacs (which I leased for nine years prior to BMW). I picked out a CT6 and I am very happy with my decision. My sales consultant Joe Ignoffo was great and taught me a lot about the car and invited me to come back to learn more. More

Great experiences every time we visit regardless of reason Charles is by far one of the most pleasant people we've ever had the pleasure of meeting personally or professionally. We met him while considering pu Charles is by far one of the most pleasant people we've ever had the pleasure of meeting personally or professionally. We met him while considering purchasing a new vehicle at the Heritage Cadillac dealership. He was extremely knowledgeable, courteous, and very helpful both before and after the sale. Formally I was a Lincoln owner from a family of Lincoln owners, but after looking at the stylish Cadillac vehicles, comparing the stats, and the profession salesmanship of Charles I was sold on Cadillac. Every single experience I’ve had at the dealership has exceeded my wildest expectations, thanks in large part to Charles’s attention to customer care details. I’ve enjoyed my Cadillac and after hearing about the first class experiences we’ve had, several of my family members and friends are considering purchasing a new Cadillac from Heritage Cadillac, from Charles Hughes. Rick & Malinda More

Amazing Dealership The staff at Heritage Cadillac in Lombard IL are amazing. They make you feel as if they really care about you and what works best for you for style a The staff at Heritage Cadillac in Lombard IL are amazing. They make you feel as if they really care about you and what works best for you for style and cost. When you bring your auto in for servicing they never disappoint in their effort to get your job done well in as little time as possible. More

Wonderful experience Heritage Cadillac dealership was great! All the employees were very helpful especially Joe Ignoffo. They made my first Cadillac purchase perfect and e Heritage Cadillac dealership was great! All the employees were very helpful especially Joe Ignoffo. They made my first Cadillac purchase perfect and easy. I would definitely recommend this dealership! More

Excellent customer service. I went to purchase a new Cadillac. And they found me a better price than I anticipated. This is the third Cadillac I have purchased from them. I will I went to purchase a new Cadillac. And they found me a better price than I anticipated. This is the third Cadillac I have purchased from them. I will continue to purchase vehicles from them in the future. More

Excellent My family has been purchasing Cadillacs from Heritage since the early 70's and for good reason. I took delivery of my 4th Cadillac a few days ago. (XT My family has been purchasing Cadillacs from Heritage since the early 70's and for good reason. I took delivery of my 4th Cadillac a few days ago. (XT5) and dealt with Tommy Capps, Jim Lindeman, and Daren Schaffert who were all fantastic to deal with as usual. The entire staff down the car porters, truly care about your satisfaction. It's not an act. Heritage is the face of the Cadillac brand and they exceed the Cadillac standard and GM should be proud! More

Very Nice!!! Fran Scepanovich of Heritage Cadillac has restored my confidence that there are good, knowledgeable people out there that respect potential car buyers Fran Scepanovich of Heritage Cadillac has restored my confidence that there are good, knowledgeable people out there that respect potential car buyers. My wife and I recently decided to purchase a new vehicle; although used, it would be new to us. We decided on a Cadillac DTS. Naturally, we looked at dealerships close to home and found one a mile away that we really liked at Lexus of Merrillville. Dejectedly, it was such an incredibly horrible experience that we were inclined to stop the pursuit, having lost faith with car salespeople/ dealerships. However, we really liked the Cadillac DTS, it really fit our needs. So, we searched the web for another and found one at Heritage Cadillac. Fran Scepanovich answered the phone and was exceptionally pleasant. The car was new to their used car lot and there were no pictures yet. Fran went out, took pictures and sent them to me. (Of note, her pictures were far superior to half those found on the web.) Although Heritage is 1½ hours from our house, I drove there to meet with Fran having gained renewed excitement for the DTS following our phone conversation and viewing the pictures. I had a very pleasant test drive and received fantastic explanations for all the car had to offer. Everything Fran had told me on the phone was true. After a few minutes of negotiating, we agreed on a price and put down a deposit. The next day my wife and I returned to purchase the vehicle. It was impeccably clean. Fran again was extremely pleasant. The whole process from start to finish renewed my faith that there are still good honest car salespeople/ dealerships out there. I highly recommend Fran Scepanovich and Heritage Cadillac. I can’t say enough good things on how pleased I am with the new car, Fran’s friendly professionalism and overall comfortableness of the experience. These decisions don’t come easy, but again, Fran Scepanovich really went above and beyond with the pictures, thorough explanations of all the car’s features and how comfortable she made my wife and I feel. Thank you, Dave & Marilyn Belder More