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Heritage Cadillac
Lombard, IL
1,110 Reviews
COME SEE OUR NEW STATE OF THE ART FACILITY 2024!
Established in 1967, Heritage Cadillac has become the premier Cadillac dealer in the Midwest. Through the years, our staff has remained dedicated to assisting customers with all of their automotive needs. From a Sales Department comprised of Cadillac-certified salespersons to a Service Department featuring both Master Technicians and World Class Technicians, Heritage Cadillac's employees have displayed a passion for the business that is unrivaled. This passion has enabled our staff to build countless long-lasting relationships with customers who have made us an industry leader in Cadillac Sales and Service year after year.
In its 40-year history, Heritage Cadillac has grown from the premier dealership in the Chicagoland area into the Midwest's largest Cadillac dealership. In fact, we have sold over 50,000 vehicles nationwide to date. Heritage Cadillac has also grown in size over the years. Our dealership now encompasses more than 12 acres and includes a renovated showroom, a 30,000 square-foot Vehicle Care Center, and a state-of-the-art Collision Center. Whether you are in need of a new Cadillac, an oil change, body shop repairs, or just parts for your vehicle, Heritage Cadillac is the destination for all of your vehicle needs.
Located just outside Chicago, in Lombard, Illinois, Heritage Cadillac's large selection of new cars, including the 2012 CTS, XTS, ATS, Escalade, SRX, STS, and XLR, available with Cadillac CUE attracts buyers from all over the United States. For more than a century, Cadillac has upheld the tradition of producing the finest in automotive quality, luxury, and performance. With our EasyBuy program, Heritage Cadillac has made purchasing a Cadillac as easy as 1,2,3... It's just that simple!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,110 reviews
October 04, 2017
Very knowledable and friendly people I dealt with. I called Keith Herrera and was able to work out all the details of the lease. I went on a test drive with Frank Wadda who explained all the features o I called Keith Herrera and was able to work out all the details of the lease. I went on a test drive with Frank Wadda who explained all the features of the vehicle at the time of delivery. Jim handled financial part very efficiently. Everything went smoothly. I like to thank everyone for the pleasant experience. More
by skmajeed
Employees Worked With
Keith Herrera, Frank Wadda, Jim Lindeman
September 30, 2017
thanks Fran friendly and knowledgeable sales staff made buying a used car a pleasant experience. I was given a great price on my purchase and a good value on my t friendly and knowledgeable sales staff made buying a used car a pleasant experience. I was given a great price on my purchase and a good value on my trade in. More
by bob kopy
September 29, 2017
Thank you Joe and Keith for making our new car experience pleasurable and easy. This is our 10th Cadillac purchased from Heritage, and we are loyal returning customers. A for making our new car experience pleasurable and easy. This is our 10th Cadillac purchased from Heritage, and we are loyal returning customers. Andy and Gwen More
by ANDREW MAGGIO
September 21, 2017
Excellent Customer Service Great service and excellent customer service. Purchased here before and returned again for a certified cadalliac. Everything was detailed a accurate. Great service and excellent customer service. Purchased here before and returned again for a certified cadalliac. Everything was detailed a accurate. Our sales person was really nice. Fran is the best. More
by Ivelisse Sepulveda
Employees Worked With
September 17, 2017
Fran and Dan will take exceptional care for you Just traded in vehicle for a new one at Heritage. Worked with Fran (sales rep) and Dan (Manager) and had wonderful experience throughout. Honest, ca Just traded in vehicle for a new one at Heritage. Worked with Fran (sales rep) and Dan (Manager) and had wonderful experience throughout. Honest, caring and genuine and no slick sales tactics. Even the nice woman who handled the paperwork was great to work with and gave no undue pressure to buy warranties, etc. I would come back for next purchase for sure and recommend you do as well. Fran even came in office on her day off to assist me!! It was a pleasure throughout. PATRICK GRAY More
by pGRAY
September 16, 2017
Good customer service , salesperson was knowledgeable and friendly. He valued our time. He asked what we were looking for and found it and made sure he knew our budget befo , salesperson was knowledgeable and friendly. He valued our time. He asked what we were looking for and found it and made sure he knew our budget before showing us something that we had not budgeted for. I would definitely recommend him to family and friends. More
by GraycarLiz17
Employees Worked With
Frank Wadda
September 14, 2017
So easy and simple Had a very good experience buying my cadilac at Heritage. From my salesperson, Fran Scepanovich, to Buisness manager. Jim Lindeman, and Sales Manager Had a very good experience buying my cadilac at Heritage. From my salesperson, Fran Scepanovich, to Buisness manager. Jim Lindeman, and Sales Manager. Dan Paz, I have to say a very well run and honest dealership. You can tell the excellent people person dealership, comes from the top. Thanks again for the great buying experience. I would highly recommend this dealership. More
by FPace Customer
August 29, 2017
I was nervous about leasing for the first time Joe Ignoffo was great about answering all our questions and put us at ease about leasing .Joe went over all the features on the car explained how to u Joe Ignoffo was great about answering all our questions and put us at ease about leasing .Joe went over all the features on the car explained how to use everything set up everything all the hi tech options ,very patient very pleased everyone is very helpful and welcoming .definitely recommend Joe and heritage Cadillac. thanks,Joe Rubino More
by zupped up 62
Employees Worked With
August 29, 2017
Great experience Everything was ready for us when we got there. Tom is very friendly and very helpful. Took lots of time with us going over everything in the car which Everything was ready for us when we got there. Tom is very friendly and very helpful. Took lots of time with us going over everything in the car which was very helpful. Mentioned to return or call if we needed any other information More
by stevieb
Employees Worked With
August 26, 2017
Very positive experience w/ Heritage Cadillac The whole experience w/ Heritage is a testimony to the customer service, friendliness and professionalism of Charles Hughes. He treats customers. I wa The whole experience w/ Heritage is a testimony to the customer service, friendliness and professionalism of Charles Hughes. He treats customers. I was surprised and grateful to find car shopping could be personable, respectful and no pressure. More
by SteveM
Employees Worked With
