Heritage Cadillac

Great selection This dealership has great selection. Great customer service. We hit it on the wrong day...4 hour wait for the financing department to even be able t This dealership has great selection. Great customer service. We hit it on the wrong day...4 hour wait for the financing department to even be able to see us. He wasn’t going slow, there were 10 people ahead of us. Love the car, love the sales person...didn’t love the wait. Although Fran was great, she even bought us a pizza because we had to wait so long. More

Great Customer Service Fran was wonderful. Dan was also great. Easy to work with, caring, and helpful! Fran stayed late to help us close the deal and took her time to help u Fran was wonderful. Dan was also great. Easy to work with, caring, and helpful! Fran stayed late to help us close the deal and took her time to help us get into a car we love! More

Hoinest -Parient- Understanding We had the opportunity to work with Frank Wadda at Heritage Cadillac. Frank was personable, answered all of our questions and gave us a detailed quot We had the opportunity to work with Frank Wadda at Heritage Cadillac. Frank was personable, answered all of our questions and gave us a detailed quote. We are senior citizens and Frank was very patient with us. We appreciated that. Frank made a point of understanding our situation and accommodating our needs. It has been a long time since we have had a pleasant experience buying a car. Also, Keith Herrera, the sales manager, was very courteous and did not use and "hard sell " tactics. More

My third lease, great experience. Great salesman, Tom Kapps Have had great experience with Hertitage, my third lease with Tom Kapps. Can't say enough about quality of Tom's service and help anytime I needed it. Have had great experience with Hertitage, my third lease with Tom Kapps. Can't say enough about quality of Tom's service and help anytime I needed it. He's the best! More

"Pleasure to do business with!" Tom Capps was great! He made the entire process a pleasure, from start to finish. I would highly recommend Heritage Cadillac to anyone wanting to purc Tom Capps was great! He made the entire process a pleasure, from start to finish. I would highly recommend Heritage Cadillac to anyone wanting to purchase or lease a Cadillac! More

Best Buying Experience! We just bought a new Cadillac from Heritage and experienced the easiest transaction ever! Our Sales Consultant, Frank Wadda was top notch! He was know We just bought a new Cadillac from Heritage and experienced the easiest transaction ever! Our Sales Consultant, Frank Wadda was top notch! He was knowledgeable and understood our needs. He made sure every aspect of buying our car went smoothly & we were completely satisfied. We have bought numerous Cadillacs through the years at different dealerships and found the sales transactions lacking. We will never go to another dealership again. We found Heritage & all the people there to be true Cadillac representstatives! It’s how you expect to be treated & more!! More

Smoothest Car Buying Experience Ever One of the most pleasant car buying experience ever. Fran and the entire staff were friendly and pleasant to deal with. We felt welcomed the minute we One of the most pleasant car buying experience ever. Fran and the entire staff were friendly and pleasant to deal with. We felt welcomed the minute we stepped on to the lot even tho' we arrived a little before closing. We were treated with kindness and respect throughout the entire process. More

Salesperson Fran We just purchased a certified CTS Cadillac today. Fran went above and beyond to guarantee the entire process went smoothly. It is such a pleasure to We just purchased a certified CTS Cadillac today. Fran went above and beyond to guarantee the entire process went smoothly. It is such a pleasure to know an employee cares so much. We will definitely recommend her, the service department, and the dealership. Thank you Fran for such attention and care! More

Professional The dealership puts the customer first and gives them their total attention. Immediately I was greeted at the door by Darren who made sure a sales ass The dealership puts the customer first and gives them their total attention. Immediately I was greeted at the door by Darren who made sure a sales associate came to help me. Charles was very informed about all the aspects of the car, it’s servicing and made sure all my questions were answered. He made the experience very pleasant and fun. John helped with all the paperwork and made sure I had everything needed. Again, John also very knowledgeable. More

Unsatisfied Customer First of all, when I purchased the car the salesman failed to tell me that the car did not have a spare tire. Unbeknown to me when I got a flat I was First of all, when I purchased the car the salesman failed to tell me that the car did not have a spare tire. Unbeknown to me when I got a flat I was surprised to find out the car did not have a spare. When I talked to the manager at the dealership he said oh well I can sell you one. Next, I have taken my car twice for repair. On both occasion, I never received a call from the service department with updates on the status of the vehicle. This last occasion, the car was serviced for a week and a half and I never got a call telling me it would take this long or any updates at all. I have a Lexus and was considering buying another when I purchased the XRT. I thought Cadillac would provide the same level of service or better that I experienced with Lexus. I would definitely never buy another car from Heritage Cadillac. More