Heritage Cadillac

Professional The dealership puts the customer first and gives them their total attention. Immediately I was greeted at the door by Darren who made sure a sales ass The dealership puts the customer first and gives them their total attention. Immediately I was greeted at the door by Darren who made sure a sales associate came to help me. Charles was very informed about all the aspects of the car, it’s servicing and made sure all my questions were answered. He made the experience very pleasant and fun. John helped with all the paperwork and made sure I had everything needed. Again, John also very knowledgeable. More

Unsatisfied Customer First of all, when I purchased the car the salesman failed to tell me that the car did not have a spare tire. Unbeknown to me when I got a flat I was First of all, when I purchased the car the salesman failed to tell me that the car did not have a spare tire. Unbeknown to me when I got a flat I was surprised to find out the car did not have a spare. When I talked to the manager at the dealership he said oh well I can sell you one. Next, I have taken my car twice for repair. On both occasion, I never received a call from the service department with updates on the status of the vehicle. This last occasion, the car was serviced for a week and a half and I never got a call telling me it would take this long or any updates at all. I have a Lexus and was considering buying another when I purchased the XRT. I thought Cadillac would provide the same level of service or better that I experienced with Lexus. I would definitely never buy another car from Heritage Cadillac. More

Fran was amazing I bought a certified used GMC Yukon XL Denali from this dealership. Fran took such good care of me. She even drove to my house so that my wife didn’t I bought a certified used GMC Yukon XL Denali from this dealership. Fran took such good care of me. She even drove to my house so that my wife didn’t have to bring our 4 children to the dealership to sign papers. She is a wonderful woman with a kind heart and I fully trust that she took care of me and got me the best deal possible. We’ll see you soon Fran! More

Just bought my third Cadillac from Heritage Thanks Fran and Dan for another smooth and easy transaction. Every person I have dealt with at Heritage over the years have been helpful and very frie Thanks Fran and Dan for another smooth and easy transaction. Every person I have dealt with at Heritage over the years have been helpful and very friendly. I have shopped other Cadillac dealerships and always go back to Heritage More

Pleasant Experience and a joy to work with Usually everyone dreads going to the car dealer to purchase a car because its like going to the dentist. It's painful and you don't know what you are Usually everyone dreads going to the car dealer to purchase a car because its like going to the dentist. It's painful and you don't know what you are going to get. That all changed with my trip to Heritage Cadillac and the service I receive from Tommy Capps. It was pleasant, Tommy was very knowledgeable and extremely helpful. I purchased a new Cadillac Escalade and couldn't have been more pleased with my purchase and treatment. More

Purchase of 2nd Vehicle from Heritage Great experience with Heritage Cadillac and a special "Thanks" to Frank Wadda for making our experience of buying a second vehicle from Heritage Cadil Great experience with Heritage Cadillac and a special "Thanks" to Frank Wadda for making our experience of buying a second vehicle from Heritage Cadillac. We bought a Cadillac CTS-V in 2011 a very good experience that time and returned talked to Frank and within a few minutes we were looking at our next vehicle. We only looked at one vehicle that day and immediately bought the car, never have had that experience before. We bought a 2017 CTS-AWD and I could not be happier. Thanks again everyone at Heritage is super friendly and helpful. More

Awesome Customer Service This is my third lease with Heritage Cadillac and I wouldn't go anywhere else. Everyone is so friendly, knowledgeable and helpful. Service is outsta This is my third lease with Heritage Cadillac and I wouldn't go anywhere else. Everyone is so friendly, knowledgeable and helpful. Service is outstanding. Five stars all around. Can't say enough positive things about this dealership and its employees. More

Great deal and experience! Heritage had exactly what I was looking for and Basil Chiocca made my experience as positive as it possibly could be! Basil knew the selections on th Heritage had exactly what I was looking for and Basil Chiocca made my experience as positive as it possibly could be! Basil knew the selections on the lot cold, and was able to answer all my questions very quickly. Excellent organization. I'll be back! More

Amazing dealership This dealership was top notch! Frank went above and beyond to make sure I purchased the car I was most comfortable with. He gave me suggestions and hi This dealership was top notch! Frank went above and beyond to make sure I purchased the car I was most comfortable with. He gave me suggestions and his advice, but was in no way pushy what-so-ever. After I decided on a car the process was absolutely painless. So quick and professional. I would recommend Herriage Cadilac (Frank in particular) to anyone who is looking for a new or used vehicle. More

Smooth and super comfortable Overall great experience from the dealership. I never felt pressured and they provide awesome post-purchase support. They really stand by their sale Overall great experience from the dealership. I never felt pressured and they provide awesome post-purchase support. They really stand by their sale and ensure the customer is satisfied. More