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Heritage Cadillac
Lombard, IL
1,114 Reviews
COME SEE OUR NEW STATE OF THE ART FACILITY 2024!
Established in 1967, Heritage Cadillac has become the premier Cadillac dealer in the Midwest. Through the years, our staff has remained dedicated to assisting customers with all of their automotive needs. From a Sales Department comprised of Cadillac-certified salespersons to a Service Department featuring both Master Technicians and World Class Technicians, Heritage Cadillac's employees have displayed a passion for the business that is unrivaled. This passion has enabled our staff to build countless long-lasting relationships with customers who have made us an industry leader in Cadillac Sales and Service year after year.
In its 40-year history, Heritage Cadillac has grown from the premier dealership in the Chicagoland area into the Midwest's largest Cadillac dealership. In fact, we have sold over 50,000 vehicles nationwide to date. Heritage Cadillac has also grown in size over the years. Our dealership now encompasses more than 12 acres and includes a renovated showroom, a 30,000 square-foot Vehicle Care Center, and a state-of-the-art Collision Center. Whether you are in need of a new Cadillac, an oil change, body shop repairs, or just parts for your vehicle, Heritage Cadillac is the destination for all of your vehicle needs.
Located just outside Chicago, in Lombard, Illinois, Heritage Cadillac's large selection of new cars, including the 2012 CTS, XTS, ATS, Escalade, SRX, STS, and XLR, available with Cadillac CUE attracts buyers from all over the United States. For more than a century, Cadillac has upheld the tradition of producing the finest in automotive quality, luxury, and performance. With our EasyBuy program, Heritage Cadillac has made purchasing a Cadillac as easy as 1,2,3... It's just that simple!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,114 reviews
November 16, 2022
Tommy Capps is the best. He has taken care of my parents cars for years. He even visited my elderly parents home to program the Garage door for them. Great guy, best deals an He has taken care of my parents cars for years. He even visited my elderly parents home to program the Garage door for them. Great guy, best deals and excellent customer service. More
by bbaird
Employees Worked With
October 27, 2022
Always a wonderful experience! I really appreciate the high level of professionalism, friendly service, and extra care. Consistently outstanding! I really appreciate the high level of professionalism, friendly service, and extra care. Consistently outstanding! More
by anderson623
Employees Worked With
Other Employees :
Mary and others at the desk.
October 06, 2022
Efficient. Considerate. Courteous. Found ongoing problem overlooked by other dealership. Affordable. Recommended upgrades. Also, very helpful in discussing ne Considerate. Courteous. Found ongoing problem overlooked by other dealership. Affordable. Recommended upgrades. Also, very helpful in discussing new Electric vehicle and features. Clean waiting room. More
by Rldraine
October 01, 2022
They had my car repaired in a few hours. My car was washed and clean. My car was washed and clean. More
by frankj54
Employees Worked With
September 28, 2022
Very satisfied. Good work on my car. Thought price for one replacement tire For $370 was too much. Other than that, very happy. Good work on my car. Thought price for one replacement tire For $370 was too much. Other than that, very happy. More
by mwostratzky
Employees Worked With
September 03, 2022
Burrell was amazing…. Got me in and out in under an hour for my oil change and tire rotation. Could. It be happier with Heritage. David R Got me in and out in under an hour for my oil change and tire rotation. Could. It be happier with Heritage. David R More
by David R
Employees Worked With
