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Heritage Cadillac
Lombard, IL
1,113 Reviews
COME SEE OUR NEW STATE OF THE ART FACILITY 2024!
Established in 1967, Heritage Cadillac has become the premier Cadillac dealer in the Midwest. Through the years, our staff has remained dedicated to assisting customers with all of their automotive needs. From a Sales Department comprised of Cadillac-certified salespersons to a Service Department featuring both Master Technicians and World Class Technicians, Heritage Cadillac's employees have displayed a passion for the business that is unrivaled. This passion has enabled our staff to build countless long-lasting relationships with customers who have made us an industry leader in Cadillac Sales and Service year after year.
In its 40-year history, Heritage Cadillac has grown from the premier dealership in the Chicagoland area into the Midwest's largest Cadillac dealership. In fact, we have sold over 50,000 vehicles nationwide to date. Heritage Cadillac has also grown in size over the years. Our dealership now encompasses more than 12 acres and includes a renovated showroom, a 30,000 square-foot Vehicle Care Center, and a state-of-the-art Collision Center. Whether you are in need of a new Cadillac, an oil change, body shop repairs, or just parts for your vehicle, Heritage Cadillac is the destination for all of your vehicle needs.
Located just outside Chicago, in Lombard, Illinois, Heritage Cadillac's large selection of new cars, including the 2012 CTS, XTS, ATS, Escalade, SRX, STS, and XLR, available with Cadillac CUE attracts buyers from all over the United States. For more than a century, Cadillac has upheld the tradition of producing the finest in automotive quality, luxury, and performance. With our EasyBuy program, Heritage Cadillac has made purchasing a Cadillac as easy as 1,2,3... It's just that simple!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 AM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,113 reviews
August 31, 2011
The sales person (Fran Scepanovich) whom I worked with was very friendly, courteous and honest. I am very happy with the car -I got a great deal and finacing- I will recomend all my friends to shop at Her was very friendly, courteous and honest. I am very happy with the car -I got a great deal and finacing- I will recomend all my friends to shop at Heritage Caddillac when buying a new or used car-Also the business manager (Michael Anton) was a pleasure to work with on finacing More
by gwlodek
Employees Worked With
2
August 30, 2011
My family and I have been very pleased in working with Dave Fansher and Dave Phillips (Service) for serveral years. Between my two son's and I, we have leased more than fifteen(15) Cadillac's from Heritag Dave Fansher and Dave Phillips (Service) for serveral years. Between my two son's and I, we have leased more than fifteen(15) Cadillac's from Heritage Cadillac and found their dealership outstanding in every way. Customer's are treated like family, any service work is done expertly and on time, The quality of personnel are outstanding in every way. Dealing with Heritage Cadillac is highly recommended. You will be very pleased with the total transaction. More
by GVjD2707
Employees Worked With
Dave Fansher Dave Phillips
August 28, 2011
Chuck and the other sales staff were extremely accommodating, informative, and honest. They were always available to answer the many questions I had regarding turning in my previous lease, and I accommodating, informative, and honest. They were always available to answer the many questions I had regarding turning in my previous lease, and I think my new lease turned out great! Looking forward to working with them again in the future. More
by wickgrad
Employees Worked With
Chuck Beesley
August 20, 2011
The sales person was great to work with. He explained everything and answered all of our questions. He also followed up with emails. We were very pleased with our purchase with this dealer and salesman everything and answered all of our questions. He also followed up with emails. We were very pleased with our purchase with this dealer and salesman and would recommend this dealer to people we know. We did not feel pressured to make a decision. More
by Guzick1
Employees Worked With
Charles Hughes
August 16, 2011
Carlos was very helpful and was nice to negotiate with. He made sure were were totally comfortable with everything before we left and we left feeling like we made the right decision. He made sure were were totally comfortable with everything before we left and we left feeling like we made the right decision. More
by julcake
Employees Worked With
Carlos Hernandez
August 15, 2011
My overall experience at this dealership was great. I went in looking to buy a new car and was helped immediately by Chuck Beesley. He was very detailed about the vehicles he showed me and made my overal went in looking to buy a new car and was helped immediately by Chuck Beesley. He was very detailed about the vehicles he showed me and made my overall car buying experience easy. Very nice guy and reasonable with the price. I recommend this dealership to anyone looking for a new Cadillac. I highly recommend Chuck Beesley; he is a very helpful salesman. More
by lsalas
Employees Worked With
Chuck Beesley
August 15, 2011
We brought my 87 year old aunt in to lease a new Cadillac. Our sales person Walt Green could not have been nicer. How nice was he? I could tell that his years of being a professional car salesman Cadillac. Our sales person Walt Green could not have been nicer. How nice was he? I could tell that his years of being a professional car salesman came through loud and clear. He handled my aunt and all her questions like a skilled doctor taking care of a patient. He made the whole leasing experience pain free. He KNEW exactly how to handle a senior customer. His approach from beginning to end was just what my aunt expected a leasing experience at Cadillac should be. Walt's customer service was the overiding factor behind getting the leased car from Heritage. The price was secondary to my aunt. By the end of the day, my aunt wanted to lease a car from Walt...at whatever price! In this day and age, it was pure joy to walk into a car dealer and have someone as professional, kind, honest and hard working as Mr. Walt Green! More
by JohnRodgers2727
Employees Worked With
Walt Green
August 15, 2011
Tom Monaco and Linda Bourne always provide great service for my vehicle and Tom even gives me his car and drives mine to be serviced and returned. The service cannot be beat and it is a major reason for my for my vehicle and Tom even gives me his car and drives mine to be serviced and returned. The service cannot be beat and it is a major reason for my purchase of Cadillac vehicles. More
by Bryan Dunigan
Employees Worked With
Tom Monaco and Linda Bourne
August 13, 2011
Carlos Hernandez did a great job! He was friendy and very knowlegable. He took time afer the sales to explain all the fetures and benefits of the car. very knowlegable. He took time afer the sales to explain all the fetures and benefits of the car. More
by Jim Maucieri
Employees Worked With
Carlos Hernandez
August 11, 2011
I have always been treated like a member of the family. There has never once been any pressure to buy anything and i have purchased 4 new cadillacs there in the last 12 years. There has never once been any pressure to buy anything and i have purchased 4 new cadillacs there in the last 12 years. More
by James Howard
Employees Worked With
Bob Willems, Ghali Bazzi, DDDave Fansher, Daren Sharpper
