Heritage Buick GMC
Rome, GA
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Purchased a new 2021 Honda CR-V EX from Dave Arnold and he, and the finance lady from NY, were very courteous and professional. We would recommend Heritage Honda to our friend and family. We love the he, and the finance lady from NY, were very courteous and professional. We would recommend Heritage Honda to our friend and family. We love the car and expect many great years out of it. More
We had a great experience when purchasing our “new to us” vehicle recently. Dave Arnold was very helpful during and after the sale. Everyone at the dealership was welcoming and professional. We had a very go vehicle recently. Dave Arnold was very helpful during and after the sale. Everyone at the dealership was welcoming and professional. We had a very good experience. Thank you so much! Warren & Sherry Blackwell More
In for recall Recall preformed . Thank you for great service and making everything as easy as possible. Always a great job preformed by your wonderful polite and pr Recall preformed . Thank you for great service and making everything as easy as possible. Always a great job preformed by your wonderful polite and professional staff More
timely, polite and professional. Heritage did an excellent job with the service and the auto-butler. Was completed on time and thorough. Persons with whom i dealt were friendly and Heritage did an excellent job with the service and the auto-butler. Was completed on time and thorough. Persons with whom i dealt were friendly and professional. More
Beware of this Dealership I bought a certified 2015 truck a month ago and at first everything looked good however, the next day, after a close inspection, we noticed that the p I bought a certified 2015 truck a month ago and at first everything looked good however, the next day, after a close inspection, we noticed that the paint on the hood and other areas of the truck did not look right. Come to find out that the truck had been repainted. My guess, this was probably hail damage. This was not on the Carfax and was never disclosed to us even though the truck was certified. I brought this to the attention of the sales person and the manager and instead of apologizing for something they said was missed, they quickly told me that they weren't obligated to help if they didn't want to since the truck was used and the sale was over. I couldn't believe they were treating me this way after we had gone thru a very friendly exchange during the sale. If I had known the truck was repainted i would not have bought it since I didn't know what the history was. After some arguing they agreed to repaint the hood only but nothing else. There was only 2 spots in the truck I wanted fixed, even though the whole truck seemed to have been repainted and 2 rear window and back stop lenses have been replaced. Their mindset is to make a sale now but they do not care about there customers afterwards. I had already planned to go back and buy 2 more vehicles from them because I was happy with how the sale went but they chose to lose several thousands dollars in sales rather than to spend a few dollars up front. Very unprofessional people. I will never go back. More
Car buying fun This purchase was the best I ever made the price haggling was a blast ever signing the paperwork was enjoyable ask for CHASE I GOT the same treatment This purchase was the best I ever made the price haggling was a blast ever signing the paperwork was enjoyable ask for CHASE I GOT the same treatment a person buying an expensive car even tho I just bought a used car.when left I felt like I had really made a great deal More
Excellent Nicole, my sales person was very professional and a huge help. I will recommend she and Heritage to anyone looking to buy a new/used car. Nicole, my sales person was very professional and a huge help. I will recommend she and Heritage to anyone looking to buy a new/used car. More
A very pleasant buying experience On last Thursday June 23rd my daughter and I came to Heritage to purchase a used vehicle and was very pleased with Mr Tom Wall. On last Thursday June 23rd my daughter and I came to Heritage to purchase a used vehicle and was very pleased with Mr Tom Wall. More
Great job! My husband and I just bought a 2016 black Honda Accord. The sales staff were very courteous and worked hard to get us the car and the price we wanted! My husband and I just bought a 2016 black Honda Accord. The sales staff were very courteous and worked hard to get us the car and the price we wanted! Awesome experience! I would definitely recommend this dealership to others! More
Horrible Dealership This company is very unprofessional. I bought a used car from them 3 months ago and informed the salesman Dave and Braden that my car was having issue This company is very unprofessional. I bought a used car from them 3 months ago and informed the salesman Dave and Braden that my car was having issues. In the initial process of getting the car Dave informed me that I had a warranty on the vehicle (lies) so if anything mechanical problems would be covered with the warranty. I told Dave of the issues with the car and how it needs to be fixed. I would drive back and forth which was an hour and half drive to them to get my car serve the fix the issues but they ALWAYS had an excuse like the service department is full, all back to make an option. Braiden the other salesman was a complete jerk and acted like he did not care. I asked them to for a manager and he gave me the same runaround. I had to make a big fuss for them to even inspect the car and you could clearly hear the issues going on with the vehicle while it was idle. When they informed me of what was wrong with the vehicle they said I would have to play to get it fix. ABSOLUTE WORST company to buy a car from. The take your money then kick you to the curb. More