Heritage Automotive - Service Center
Lawrenceburg, TN

17 Reviews of Heritage Automotive - Service Center
Oil change and headlight replacement I had a very limited window of availability due to work schedule and Sasha was able to get me in the same afternoon and it took less time than I expec I had a very limited window of availability due to work schedule and Sasha was able to get me in the same afternoon and it took less time than I expected seeing as I have one of those temperamental cars to change the headlight in. I refuse to take my car anywhere else for oil changes or repair. More
Oil Change As always they took care of the service on my Equinox as discussed and on time. Sasha is always super nice and a joy to deal with! As always they took care of the service on my Equinox as discussed and on time. Sasha is always super nice and a joy to deal with! More
Super helpful service department representative Fixed my truck on the first visit and in a timely manner .Everyone in the service department is friendly and went out of their way to see that that I Fixed my truck on the first visit and in a timely manner .Everyone in the service department is friendly and went out of their way to see that that I was satisfied . More
Just What I Expected in a Service Center When we called for service we were given a convenient time to bring our car in. Everyone was friendly and the technicians knew what they were doing. When we called for service we were given a convenient time to bring our car in. Everyone was friendly and the technicians knew what they were doing. Our car was serviced in a timely and efficient manner. We will certainly use them again. More
Service is awesome however Sales no so much I have never had a problem with service and several months ago was approached by someone in sales about possibly trading in my vehicle. at that time i I have never had a problem with service and several months ago was approached by someone in sales about possibly trading in my vehicle. at that time i wasn't interested. however a couple of months ago i was thinking about trading car for a ruck a younger guy met me at the door took one glance at my malibu said no way and didn't even offer to run numbers. i went back in about a month ago talked with a sales guy and this time he made a proposal but my husband was out of town and told me the deal would be good for a couple of days. never followed up with me. I went in for an oil change and searched him out and explained why i didn't come back in. My mother had gotten sick. but he didn't even offer to rework the numbers or anything. however he did offer his sympathy. I had excellent service as usual that day and the service department got me in and out with the list of recommended services. and i told them i would follow up. More
super my family has been with this dealership for over 20 years and a lot of cars. thank you. will continue to deal with heritage. THANKS. my family has been with this dealership for over 20 years and a lot of cars. thank you. will continue to deal with heritage. THANKS. More
My experience with the Service dept. for the last approx. 8 I have been using heritage service dept. for last approx. 8 years. Since my husband passed away. The service dept. is friendly, Very helpful with eve I have been using heritage service dept. for last approx. 8 years. Since my husband passed away. The service dept. is friendly, Very helpful with every Issue I have faced. This service Dept. far excels in service. Heritage should be proud of them. Betty White More