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Heritage Automotive - Service Center

Lawrenceburg, TN

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17 Reviews

17 Reviews of Heritage Automotive - Service Center

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January 30, 2025

Always fair and honest. Very clear and upfront with what service will be provided and the cost. Very responsive. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
August 06, 2021

Auto body manger useless doesn't care about customer complaints didn't even want to look at my truck even though gm told me to Go there with my complaint More

by kbishop262
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Body shop manager
January 09, 2021

Friendly people but after the 2 latest oil changes there has been enough oil leaking on my garage floor that I’ll have to spend a considerable amount of time and effort cleaning about 2 square feet of conta More

by Andy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Everyone
October 24, 2018

Excellent service department They always get my vehicles in and out of service department in a very timely fashion.Very pleasant and knowledgeable staff to do business with. More

by Cowboy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Wyatt
March 24, 2018

Great place to do business I really felt like they cared about me. The service advisors told me everything up front. My truck was fixed right the first time. Jamie is great More

by Jerry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Wyatt
January 23, 2018

Prompt, courteous, dependable Bought car from Heritage, fair price. Needed tire repair because of my driving error. Service dept. went out of their way to make repair. I'm a com More

by Charlie Holt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie
January 23, 2018

Big city facility with small town comfort! You just can’t beat the sales and service departments at Heritage Automotive in Lawrenceburg! Everyone is so friendly, helpful and really appreciate o More

by Fox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sasha, Jamie, Tad, Coty, Dan, Bill
December 23, 2017

Great service Dept and a great crew Great service. Your in and out without a long wait. Clean customer waiting area with comfortable seating. Tv to watch and even have phone charging s More

by Judyc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie in service check in
December 02, 2017

General maintenance and repair Heritage service department is awesome. They are friendly, efficient, and most of all, trustworthy. I never go anywhere else. I will go back to Herita More

by Julie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie
November 27, 2017

Repair of Deffective Part When I contacted the dealer they were very prompt in getting my vehicle in and getting the problem resolved timely. Great Customer Service and always More

by Hattie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Manager
1