Herb Jones Chevrolet Inc
Elizabethtown, KY
Filter Reviews by Keyword
By Type
Showing 24 reviews
The service dept. at Herb Jones Elizabethtown is outstanding! Jessica went above and beyond to make sure I got my desperately needed oil change; which was amazing since I was 25 minutes late. The se outstanding! Jessica went above and beyond to make sure I got my desperately needed oil change; which was amazing since I was 25 minutes late. The service didnt take long and I couldnt have asked for a better price. I highly recommend Herb Jones. They have a way of making you feel like family. More
Great Dealing internet sales Dealt with Jessy Jones regarding a 2018 Corvette Grand Sport. Very professional and made buying the car very easy. Everything was handed by email or i Dealt with Jessy Jones regarding a 2018 Corvette Grand Sport. Very professional and made buying the car very easy. Everything was handed by email or internet. Price was what we expected and he gave me a great trade in price on my 2010 Grand Sport After driving 8 hours, the car, all paperwork, was ready to go. Signed over my title and off we went. Great buying experience. More
bad business I drove 100 miles one way and after agreeing on the terms and getting financed and signing the loan with my bank, and even getting a call from the sal I drove 100 miles one way and after agreeing on the terms and getting financed and signing the loan with my bank, and even getting a call from the sales man saying its all good and talking about getting the truck they turned around and sold it from under me after shaking hands and getting their word, not a good place to do business. More
Not going to this dealership any more Not so good - Prior to taking my vehicle in for service, I inquired about taking competitor coupons. I was told they did not but the rep asked if I w Not so good - Prior to taking my vehicle in for service, I inquired about taking competitor coupons. I was told they did not but the rep asked if I was military. I told him no, but there are military in my household. He told me to have them come in with me and bring their ID - I would get the discount. Upon pickup up my vehicle at checkout, they were not honoring their word. First they told me nobody was at the dealership to process the discount, then they told me they were not going to honor their word because my name did not match the military ID. I explained what happened and they said they couldn't verify what I said - pretty much called me a liar (rude and insulting). I asked them to call the rep that told me I would get the discount. They said they didn't have a phone number for him. I suggested looking in their employee file - they found a phone number, called the rep, verified my story, then proceeded to tell me it was a misunderstanding (like I was a liar and it was my fault some how). No apologies, no sorry for the inconvenience, no sorry to take up your time, nothing...just pay us the $1,000.00 for services and move on. Well, move on is what I shall do - to another dealership. More
Love the new store! Everyone is great and very professional! Would recommend it to everyone! Service is great too, got me in and out in no time. Love my new car and wil Everyone is great and very professional! Would recommend it to everyone! Service is great too, got me in and out in no time. Love my new car and will come to see Herb Jones when I am ready to trade again. More
New Truck Purchase Z71 Midnight Edition Silveraydo Very nice dealership with lots of selection. Sales staff were professional, friendly and knowledgeable. I knew what I wanted when I arrived on the l Very nice dealership with lots of selection. Sales staff were professional, friendly and knowledgeable. I knew what I wanted when I arrived on the lot and found the truck at Herb Jones. Jacob came out to meet me and I explained what I needed and he got to work right away to match another deal that was on the Internet. Jacob ensured I got the very best deal possible on this new truck and also worked to get me the right financing. In both cases he beat the deal I was looking at elsewhere and also got me lower financing. I highly recommend this dealership for their selection, service and professionalism of the staff. More
Great service The sales person I worked with was very helpful and understanding about what I was needing in a vehicle. I'm very happy with my new car! The sales person I worked with was very helpful and understanding about what I was needing in a vehicle. I'm very happy with my new car! More
Milks Milka is the most conscientious salesperson I have ever bought a vehicle from. She looked out for my best interest through the entire process and made Milka is the most conscientious salesperson I have ever bought a vehicle from. She looked out for my best interest through the entire process and made it simple and painless. She is the only car salesperson I will ever purchase any vehicle from. Deborah Savage More