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Herb Gordon Subaru
Silver Spring, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Great service and looking out for the customer Michael really helped me on getting my car checked out and staying within my budget. Ended up getting everything I needed done, spending less than I e Michael really helped me on getting my car checked out and staying within my budget. Ended up getting everything I needed done, spending less than I expected, and fast. Even fixed an issue with the glove compartment at no charge. Always a great experience. More
" Always A Phenomenal Experience This was my second time visiting this dealership for routine maintenance. The service provided by Mr. Michael Goodman each time has been nothing less This was my second time visiting this dealership for routine maintenance. The service provided by Mr. Michael Goodman each time has been nothing less than remarkable! Because of the great service, I have recommended to family and friends, to consider Subaru when purchasing their next car. More
Great Experience I described some issues with my clutch to Michael over the phone. He very clearly described what they were going to do, what would have to be replaced I described some issues with my clutch to Michael over the phone. He very clearly described what they were going to do, what would have to be replaced, and worst case scenarios for the service estimate. I brought my car in for the service, and was given a loaner vehicle. I was kept up to date on the service daily. In the bill, there were no surprises. I've been coming to Herb Gordon for the past 5 years and have always been satisfied with the service. More
Vataliy as always came thru to get my windshield replaced. A rock took out my windshield while traveling on 95 . Contacted Vataliy he ordered new windshield and when it came in he contacted me . Arrived at 8am A rock took out my windshield while traveling on 95 . Contacted Vataliy he ordered new windshield and when it came in he contacted me . Arrived at 8am and by noon it was done. He's the best. More
Herb Gordon and Vitaly's service Have been bringing my WRX for over 3 years to this place. Never had an issue. Vitaliy helped me get a major service done. Everything was fixed well Have been bringing my WRX for over 3 years to this place. Never had an issue. Vitaliy helped me get a major service done. Everything was fixed well and was regularly informed of updates. Overall impression has been impeccable ! Highly recommend Herb Gordon and Vitaliy's service. More
Top Notch I've never been anything but pleased and impressed by the professionalism and top notch service I receive from Vitaliy and the Herb Gordon Team. Two I've never been anything but pleased and impressed by the professionalism and top notch service I receive from Vitaliy and the Herb Gordon Team. Two thumbs up!! More
Helpful and Attentive Michael Goodman was attentive and helpful. He remembered me from my purchase, and helped me take care of my vehicle, keeping me informed on exactly wh Michael Goodman was attentive and helpful. He remembered me from my purchase, and helped me take care of my vehicle, keeping me informed on exactly what needed to be done, how much it would cost, and how long it would take. This was an excellent car service experience to which I intend to return. More
Customer Service Great customer service and friendliness from Rodney. He was great and let me know if services I was currently not taking advantage of that I had on my Great customer service and friendliness from Rodney. He was great and let me know if services I was currently not taking advantage of that I had on my plan. Very helpful and professional. More
Excellent and Honest I went in for general maintenance, and to repair the defroster. Part of the repair was not covered under warranty. The work was done fast and accurate I went in for general maintenance, and to repair the defroster. Part of the repair was not covered under warranty. The work was done fast and accurately. Michael Goodman is an excellent representive which makes for a smooth experience. More
Best Dealership Experience You Can Have As always with Herb Gordon Subaru, the service experience is consistently excellent. Absolute professionalism, friendly, knowledgeable service adviso As always with Herb Gordon Subaru, the service experience is consistently excellent. Absolute professionalism, friendly, knowledgeable service advisors (Vitaliy Khlebnikov is SO totally outstanding), and the very soul of ethical dealing. I will NEVER take my Outback anywhere else. You cannot find a finer, or more gratifying dealer service experience. Mr. Hal Stein More