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Herb Gordon Subaru

Silver Spring, MD

5.0
1,614 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Herb Gordon Subaru is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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3161 Automobile Blvd

Silver Spring, MD

20904

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Showing 1,614 reviews

May 26, 2018

Great service! Great service, quick and attentive staff, really appreciated my experience here so far and I would definitely recommend working with this dealership. More

by CSmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Sarecky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2018 -

Herb Gordon Subaru responded

We're happy you found our staff to be so supportive during your experiences here at Herb Gordon Subaru! Please don't hesitate to reach out if there's anything additional we can do for you and your new Subaru!

May 25, 2018

He’s got me moving in success Very helpful person that made the process simple and easy to talk too. Answered all the questions I had since it was my first buy. Made me feel confid More

by SilenSir4gx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Roy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodrigo Andrade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Liddiard
May 28, 2018 -

Herb Gordon Subaru responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Herb Gordon Subaru. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 24, 2018

Honest and reliable We ‘be been using this dealership for 8 years and continue to be very satisfied with them. They are honest and reliable and do their best to accommod More

by JerseyDriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2018 -

Herb Gordon Subaru responded

Thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 23, 2018

Excellent service 55 miles away I called to schedule an oil change for my Forester, but I made a stop at sheetz and grabbed lunch. But then the vehicles transmission would not transi More

by vmejia61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2018 -

Herb Gordon Subaru responded

Hi there! We're so happy Mike was able to help you out! We sincerely value your business, and look forward to your next visit!

May 22, 2018

Surprisingly painless! 75% of the reason I was reluctant to buy a new car was because I didn't want to deal with the stereotypical car salesperson. Angel was quite the oppos More

by J+R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Liddiard, Angel Salguero
May 26, 2018 -

Herb Gordon Subaru responded

Thank you for sharing your response to Angel's outstanding customer service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 22, 2018

Amazing, quick and painless! Absolutely the best experience I’ve ever had buying a car. Rodrigo was knowledgeable and very attentive. He took the time to listen to our need and fi More

by Wrx123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
May 26, 2018 -

Herb Gordon Subaru responded

This is great to hear! Our team is dedicated to providing all of our customers with the best automotive experience! Please don't hesitate to reach out to us if there's anything more we can do!

May 18, 2018

Great overall experience! Bought a new 2018 WRX Limited here. My first car purchase and it went amazing, compared to the other dealerships I visited. It was handled extremely w More

by Jli10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel Salguero
May 21, 2018 -

Herb Gordon Subaru responded

Thank you for your kind words and this wonderful review! We hope to be of service to you again in the future. Best wishes, Herb Gordon Subaru

May 17, 2018

Herb Gordon Subaru and Marc Lasanta were very good! We recently bought a 2018 Subaru Outback Touring from Marc Lasanta at Herb Gordon Subaru. Marc was great to deal with—very nice, knowledgeable abou More

by Margo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Dorfman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc LaSanta
May 21, 2018 -

Herb Gordon Subaru responded

Margo, thank you for your kind words and congratulations on your new Subaru Outback! We believe in putting the customer first with no overbearing sale tactics, so we're so happy to hear your experience reflected this. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

May 16, 2018

Waste of time I was giving a really poor customer service by the sales manager rodrigo andrade ,he only needed to say " i don't want to help" More

by ismamk413
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rodrigo Andrade
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2018 -

Herb Gordon Subaru responded

ismamk413, Many factors go into valuing a trade in vehicle and we are sorry we were unable to come to an agreement on the value of your car. If we can be of any assistance in the future or if you have any additional concerns you would like to discuss, please reach out to our General Manager, Ed Sarecky at 301-890-4699 or esarecky@mileone.com.

May 16, 2018

Great customer service Efficient, communicative, helpful. The free loaner car is a wonderful perk of getting service here. The waiting room is comfortable and clean. You don More

by Aes1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2018 -

Herb Gordon Subaru responded

Hello, your wonderful feedback and rating mean a lot to us. We hope to be of service to you again in the future. Best wishes, Herb Gordon Subaru

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