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Herb Gordon Subaru
Silver Spring, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Great service! Great service, quick and attentive staff, really appreciated my experience here so far and I would definitely recommend working with this dealership. Great service, quick and attentive staff, really appreciated my experience here so far and I would definitely recommend working with this dealership. I had a great sales experience with Mike Serecky and then a great service experience with Vitaly Khlebnikov to get an accessory put on my new car. Looking forward to working with them for all my future needs with my new Subaru. More
He’s got me moving in success Very helpful person that made the process simple and easy to talk too. Answered all the questions I had since it was my first buy. Made me feel confid Very helpful person that made the process simple and easy to talk too. Answered all the questions I had since it was my first buy. Made me feel confident in the process and overall experience was better than I could have expected. More
Honest and reliable We ‘be been using this dealership for 8 years and continue to be very satisfied with them. They are honest and reliable and do their best to accommod We ‘be been using this dealership for 8 years and continue to be very satisfied with them. They are honest and reliable and do their best to accommodate our needs. More
Excellent service 55 miles away I called to schedule an oil change for my Forester, but I made a stop at sheetz and grabbed lunch. But then the vehicles transmission would not transi I called to schedule an oil change for my Forester, but I made a stop at sheetz and grabbed lunch. But then the vehicles transmission would not transition to drive. I immediately called Mike Goodman since I had just spoken to him. He indicated what I needed to do, to have the shifter move, we’ll it worked. I proceeded to to Herb Gordon Dealing, I called to let him know eta of arrival. I arrived on time he was waiting for me and fixed the the issue. Due to the personal attentiveness and attention to additional concerns on my Subaru, I will definitely recommend Herb Gordon Subaru. By the way I live 6 hrs away in Sharon PA but work Baltimore and DC area, I will becoming back for service. Thanks Victor Mejia More
Surprisingly painless! 75% of the reason I was reluctant to buy a new car was because I didn't want to deal with the stereotypical car salesperson. Angel was quite the oppos 75% of the reason I was reluctant to buy a new car was because I didn't want to deal with the stereotypical car salesperson. Angel was quite the opposite--pleasant, low-pressure, personable, and knowledgeable. He was straightforward with options within my price range and made the car-buying process relatively quick and simple. Great experience overall! More
Amazing, quick and painless! Absolutely the best experience I’ve ever had buying a car. Rodrigo was knowledgeable and very attentive. He took the time to listen to our need and fi Absolutely the best experience I’ve ever had buying a car. Rodrigo was knowledgeable and very attentive. He took the time to listen to our need and finding the perfect car for me. I couldn’t be happier! From walking in and being greeted by the friendliest receptionist to taking delivery of the car. I would give 6 stars if I could. Definitely coming back and recommending to friends and family. Thanks again Rodrigo!!! More
Great overall experience! Bought a new 2018 WRX Limited here. My first car purchase and it went amazing, compared to the other dealerships I visited. It was handled extremely w Bought a new 2018 WRX Limited here. My first car purchase and it went amazing, compared to the other dealerships I visited. It was handled extremely well and process was easy. I appreciate Angel and the rest of the team that helped made my purchase an easy one. More
Herb Gordon Subaru and Marc Lasanta were very good! We recently bought a 2018 Subaru Outback Touring from Marc Lasanta at Herb Gordon Subaru. Marc was great to deal with—very nice, knowledgeable abou We recently bought a 2018 Subaru Outback Touring from Marc Lasanta at Herb Gordon Subaru. Marc was great to deal with—very nice, knowledgeable about cars in general and Subarus in particular. No cliched car-salesperson double talk or pushiness. And we got an excellent price on the Outback through Marc as part of the Costco auto buying program. It was a straightforward, pleasant, no-haggle experience. I recommend Marc and Herb Gordon Subaru. And we love our 2018 Outback. It’s our fourth Subaru. More
Waste of time I was giving a really poor customer service by the sales manager rodrigo andrade ,he only needed to say " i don't want to help" I was giving a really poor customer service by the sales manager rodrigo andrade ,he only needed to say " i don't want to help" More
Great customer service Efficient, communicative, helpful. The free loaner car is a wonderful perk of getting service here. The waiting room is comfortable and clean. You don Efficient, communicative, helpful. The free loaner car is a wonderful perk of getting service here. The waiting room is comfortable and clean. You don’t feel like a sardine. And there are donuts if you’re there early enough More