Herb Gordon Subaru

Claudia goes above and beyond with her job! Great customer service and easy to approach whenever I needed service done on my Outback. Claudia made everything an easy and painless process and gav Great customer service and easy to approach whenever I needed service done on my Outback. Claudia made everything an easy and painless process and gave us updates along the way. We will continue to work with her for future service needs. Thank you Claudia! More

Worry free experience I know I’m in good hands with Vitaliy if I ever need to come in and get my car serviced. With this last experience, I texted Vitaliy letting him know I know I’m in good hands with Vitaliy if I ever need to come in and get my car serviced. With this last experience, I texted Vitaliy letting him know what was going on. He told me the part needed to be ordered so Vitaliy got me in a loaner car right away. I was constantly receiving updates via text from Vitaliy without having to reach out to him. Once my car was ready he reached out to let me know right away. His customer service is superb! I definitely recommend working with him. More

Service Working with Claudia the service is always great and professional. Notify me on what there doing to my vehicle before doing any changes. Gotta say I Working with Claudia the service is always great and professional. Notify me on what there doing to my vehicle before doing any changes. Gotta say I love my Subaru. More

unexpected wonderful experience I had an unexpected wonderful experience at this dealership, took my IMPREZA for a recall and they took no time to repair,they were very helpful and c I had an unexpected wonderful experience at this dealership, took my IMPREZA for a recall and they took no time to repair,they were very helpful and courteous it made me feel like I was important to them. More

Great service. Trustworthy I have been to this dealership twice now and each time I feel as if they provide great service and I trust their recommendations. Most recently they w I have been to this dealership twice now and each time I feel as if they provide great service and I trust their recommendations. Most recently they were able to accommodate me on a necessary repair on short notice. Their staff is courteous and highly knowledgeable. More

Friendly speedy service Very professional service staff and very thorough technicians. I have only been in here so far for regularly scheduled maintenance, but i would trust Very professional service staff and very thorough technicians. I have only been in here so far for regularly scheduled maintenance, but i would trust me vehicle to the staff here for any emergencies as well. Their service is very efficient and the staff are very detailed in their explanations of service procedures. More

Subaru service Really like the quiet workspace upstairs and the service was very fast! They're always cordial and the waiting area are always clean and comfortable. Really like the quiet workspace upstairs and the service was very fast! They're always cordial and the waiting area are always clean and comfortable. More

Great Experience Moved to Maryland from a job overseas and needed to get into a new car fast without a lot of hassle. The team at Herb Gordon Subaru made it easy. My Moved to Maryland from a job overseas and needed to get into a new car fast without a lot of hassle. The team at Herb Gordon Subaru made it easy. My salesman, Mike Sarecky, and the Finance Manager, Marc Dorfman, were both very friendly, professional, and had answers to all my questions. Very happy with my new Subaru Outback and the buying experience. More

Excellent customer service The service was excellent since the moment we walked in. He paid attention to detail and was very good at answering our questions and our concerns The service was excellent since the moment we walked in. He paid attention to detail and was very good at answering our questions and our concerns More

Professional and Pleasant Service Went to the dealership without an appointment as my Check Engine light was staying on. My Forester had a noise from one of the back wheels too. The se Went to the dealership without an appointment as my Check Engine light was staying on. My Forester had a noise from one of the back wheels too. The service was long, trouble shooting and working on both front and back brakes but Vitaliy and Matt took good care of me and my Forester. And I was able to do a lot of work from the computer lunge! Thank you More