Herb Gordon Nissan
Silver Spring, MD
1,061 Reviews of Herb Gordon Nissan
I have purchased or leased many vehicles from Jim. Honest, and a good man. No spinning, always a fair and honest deal. As long as he is selling cars he is my man Honest, and a good man. No spinning, always a fair and honest deal. As long as he is selling cars he is my man More
Herb Gordon Service team has the best customer service skills and treat you like family. They service my children cars also and treat them as their own. skills and treat you like family. They service my children cars also and treat them as their own. More
I am completely satisfied with the service that I received from Herb Gordon Nissan. Lynn Fritz is very professional. I will recommend Herb Gordon Nissan to all of my friends received from Herb Gordon Nissan. Lynn Fritz is very professional. I will recommend Herb Gordon Nissan to all of my friends More
Lynn Fritz is awesome she always knows what I need and always update me all the way through Top notch service department I will always go there and no where else always update me all the way through Top notch service department I will always go there and no where else More
Very friendly staff. Allowed me to feel comfortable and appreciated during my wait and kept me updated on the progress of the job. I am looking forward to my next service appreciated during my wait and kept me updated on the progress of the job. I am looking forward to my next service More
I just leased a 2021 Rogue Platinum. After contacting several dealers to get lease quotes, they offered me the best price right from the start. When we originally decided to go with another dealership s several dealers to get lease quotes, they offered me the best price right from the start. When we originally decided to go with another dealership since they had the color we wanted in stock, the general manager Kenny Booth emailed me and offered me an even lower price and committed to purchasing the vehicle in the color we wanted and having it at the dealership the next day. Kenny was honest and transparent with me about his reasoning for making the deal, which I really appreciated it, and he didn't even make me pay a deposit to acquire the car for me. He also was immediately honest when he was unable to match the offer I got on my previous car from Carvana. When we went to the dealership to do the paperwork, we were greeted by BJ Brown, who gave us great service and was awesome with the COVID precautions, including being double masked and using sanitized pens. While we spent a little more time in the enclosed finance office than I would have liked, it was clear they were doing their best to have us out of there promptly. Overall I really appreciated the customer service provided by Kenny, BJ, Muna and Jacob. More
I like the attention to detail, I also like the way they had patience with me making my decisions about the work! Afterwards my car is riding smoothly! Thanks had patience with me making my decisions about the work! Afterwards my car is riding smoothly! Thanks More
Pleasant employees that take pride in their work. All issues were communicated in a manner that was understandable. Outstanding service, I always bring my car to be checked out at this location. issues were communicated in a manner that was understandable. Outstanding service, I always bring my car to be checked out at this location. More