Herb Gordon Nissan
Silver Spring, MD
1,061 Reviews of Herb Gordon Nissan
Hi, Akeem helped us with this sales. A great experience with new car purchase. Akeem is very friendly and knowledgable. I enjoyed the ride. Ravi with new car purchase. Akeem is very friendly and knowledgable. I enjoyed the ride. Ravi More
I had a great experience working with everyone in the process of buying a used car. As a first time buyer, the process was quite overwhelming at first but, Akeem managed to offer great options to best su process of buying a used car. As a first time buyer, the process was quite overwhelming at first but, Akeem managed to offer great options to best suit my situation. In the end, I found a great car that fit my needs and budget along with some great advice that I will take into account in the long run. More
Grant King at herb Gordon Nissan is the one to see. He takes great care of his customer provides a great attention to detail. He's the best. I thought I had a issue with my vehicle took it to him. They co takes great care of his customer provides a great attention to detail. He's the best. I thought I had a issue with my vehicle took it to him. They confirmed and and were able to fix it for me right the first time and under warranty! More
Word of Caution We almost bought a certified pre-owned Leaf from Herb Gordon Nissan. We were about to make a long trip to test drive and likely purchase the car when We almost bought a certified pre-owned Leaf from Herb Gordon Nissan. We were about to make a long trip to test drive and likely purchase the car when Sven, the salesperson, emailed me a number of photographs of a dent that he "just noticed" on the car that he wanted me to be aware of before I made the long drive. The dent required significant bodywork. Sven didn't lower the price because he said the price already accounted for that (um . . . so you just noticed it AND the price that was posted online accounted for that?) Later he said the dealership body shop would cover the cost. The problem here is that I was suddenly negotiating for a car that had been in an accident, which would negatively impact the resale value. By the way, six days later the car listing has not been updated to mention the accident that Sven noticed over the course of our communication, or the bodywork needed to repair the damage. Perhaps the dealership will fix it themselves and continue to pretend that there wasn't anything wrong with the car. Or perhaps someone else has heard the same basic story. Glad we got our Leaf somewhere else. More
Buying online is not an easy task, but Sven was extremely helpful. He answered my questions promptly and remained respectful throughout my attempt to purchase online. If nothing I would recommend this dealer helpful. He answered my questions promptly and remained respectful throughout my attempt to purchase online. If nothing I would recommend this dealership because the customer service was great. Thanks. More
Sven was wonderful to deal with! He went above and beyond to answer all of my questions! He was very prompt, courteous, professional, and helpful! to answer all of my questions! He was very prompt, courteous, professional, and helpful! More
Great place to go in buying a car. Akeem was a wonderful person to work with, He had all the patience a salesperson needs, Was not pushed in buying a car. In-fact I brought my friend i Akeem was a wonderful person to work with, He had all the patience a salesperson needs, Was not pushed in buying a car. In-fact I brought my friend in two days to Akeem to buy a another car, More
Akeem was awesome throughout the entire buying process. He helped to get me in and out of the dealership quickly and even delivered the vehicle to my home during the COVID-19 pandemic. I truly appreciate h He helped to get me in and out of the dealership quickly and even delivered the vehicle to my home during the COVID-19 pandemic. I truly appreciate his attention to detail and helping my family find an amazing new car! More
Came to see a 2020 Nissan Rogue sport I’m very Came to see a 2020 Nissan Rogue sport I’m very satisfied with my purchase Was offered drinks and I didn’t feel rushed or pushed to buy They a Came to see a 2020 Nissan Rogue sport I’m very satisfied with my purchase Was offered drinks and I didn’t feel rushed or pushed to buy They also helped me with my APR and 90 days no payments Very lovely staff Would return back for my parents cars Salesman who helped us was very helpful Akeem Clagett & Mark sonn More