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Herb Gordon Nissan

Silver Spring, MD

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1,061 Reviews

3131 Automobile Blvd

Silver Spring, MD

20904

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1,061 Reviews of Herb Gordon Nissan

December 24, 2019

We’ve bought a couple cars from herb Gordon Nissan and to get our new upgrades our experience with Akeem was great! He was extremely knowledgeable and patient throughout the process even with last minute cha More

by S_castillo94
Recommend Dealer
Yes
Employees Worked With
Akeem Clagett
Jan 03, 2020 -

Herb Gordon Nissan responded

Hello, Thank you for taking the time to share your recent experience with Akeem at Herb Gordon Nissan. We are always trilled when customers come back to see us when it is time to upgrade your car. You recommendation means so much to us and we are happy to have earned it. Enjoy your new car!

December 21, 2019

I have bought my last three car from Herb Gordon Nissan. Very friendly people that are always willing to go the extra mile to help. Akeem Clagett was my sales rep this time and he has been phenomenal from b More

by Ediamant87
Recommend Dealer
Yes
Employees Worked With
Akeem Clagett
Jan 03, 2020 -

Herb Gordon Nissan responded

Hello, Thank you for taking the time to share your wonderful experience with Akeem at Herb Gordon Nissan. We are so thankful to have received your repeat business as well as your recommendation. We are happy to have earned both. We hope you enjoy your new ride!

December 18, 2019

My experience with this dealership was very pleasant. My first car purchase was horrible. I explained it to Akeem and told him what I was looking for. He made my new purchase very easy going. I wasn’t press More

by ward.cornesha
Recommend Dealer
Yes
Employees Worked With
Mark Sonn, Akeem Clagett
Jan 03, 2020 -

Herb Gordon Nissan responded

Hello, Thank you for taking the time to share your exceptional experience with Akeem at Herb Gordon Nissan. We are happy to hear that Akeem was able to listen to your needs and wants in order to the find the perfect vehicle for you. We hope that you keep our service department in mind for any future service needs. Have a great day!

December 06, 2019

The entire team treated me with the utmost Courtesy. This was a seamless and pleasant Buying experience. Sergio really made it happen for me. 👍🏼😐 happy More

by thomasvalis
Recommend Dealer
Yes
Employees Worked With
Benjamin Peter, Sergio Rivera, Cathy Ruyter
Jan 03, 2020 -

Herb Gordon Nissan responded

Hello, Thank you for taking the time to share your wonderful car buying experience from the dedicated team at Herb Gordon Nissan. We are pleased to hear that you had such a memorable car buying experience. We hope you enjoy your new ride!

November 30, 2019

I came into the dealership with my boyfriend looking for something new for my birthday and Asia was very helpful and informative loved her service. More

by India
Recommend Dealer
Yes
Employees Worked With
Asia Hart
Dec 01, 2019 -

Herb Gordon Nissan responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen, India. Thank you for your kind review; we are happy to pass along your comments to Asia here at Herb Gordon Nissan! We hope to be of service to you again! Take care!

November 24, 2019

I was at the dealership at noon for an appointment with Asia. I spoke with Asia on Friday and told what I want and the monthly payments I was willing to pay. I ask her to get the loan approval first and le More

by Indynasa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mark Sonn, Kenny Booth, Asia Hart
Nov 29, 2019 -

Herb Gordon Nissan responded

Indynasa, We are sorry to hear about your experience and apologize for any miscommunication regarding financing and monthly payments. We value every relationship with our customers and appreciate your loyalty to our dealership. If you would like to discuss this further, please feel free to reach out to our Division Sales Director, Steve Gluck. He can be reached at 301.679.4892 or sgluck@mileone.com.

November 17, 2019

I’m truly satisfied with my vehicle. I really like it. Akeem was exceptional and everything was transparent. The staff was really courteous as well. More

by ASmith411
Recommend Dealer
Yes
Employees Worked With
Akeem Clagett, Cathy Ruyter
Nov 19, 2019 -

Herb Gordon Nissan responded

Congratulations on your new vehicle! We want all our customers to feel this way when leaving our dealership! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 14, 2019

Grant King always provides excellent services always exceeds my expectations. Whenever I come in for service if he says it will be an hour its 60min on the dot. He's a man of his word More

by Sal123
Recommend Dealer
Yes
Employees Worked With
Grant King
Nov 18, 2019 -

Herb Gordon Nissan responded

Thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

November 08, 2019

Great car buying experience. Staff was friendly and helpful with every step. The internet pricing was truthful and the price was a good deal. I would highly recommend to anyone looking to purchase a More

by aab202
Recommend Dealer
Yes
Employees Worked With
The front desk staff were also very responsive and friendly., Mark Sonn, Akeem Clagett
Nov 08, 2019 -

Herb Gordon Nissan responded

Thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We want all our customers to feel this way when leaving our dealership! Thank you for the recommendation, and have a great day!

November 06, 2019

Cathy Ruyter was a pleasure to work with in the purchase process. She went the extra mile to complete this transaction in a smooth and professional manner. More

by Satisfied Customer
Recommend Dealer
Yes
Employees Worked With
Cathy Ruyter
Nov 06, 2019 -

Herb Gordon Nissan responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

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