Herb Gordon Nissan
Silver Spring, MD
1,061 Reviews of Herb Gordon Nissan
Just had a major repair done at Herb Gordon Mile One Nissan. Service was great. My service advisor, Lynn Fritz, took great care of me. She arranged a loaner. She kept me updated on the progress. She eve Nissan. Service was great. My service advisor, Lynn Fritz, took great care of me. She arranged a loaner. She kept me updated on the progress. She even had my car vacuumed and washed. More
I purchase my first Nissan from Herb Gordon Nissan over 25 years ago and I've always received the best courteous professional service reps since I've been a member of the Nissan Herb Gordon Nissan family o 25 years ago and I've always received the best courteous professional service reps since I've been a member of the Nissan Herb Gordon Nissan family over the past 4 years with my new purchase of this Murano Lynn Fritz has been my service advisor she's very professional and excellent and what she does as a matter of fact all the service reps did I spoken to all terrific I've seen evolution of the service department since I've been in Nissan customer and is has only gotten better More
I was very satisfied with the service that I received. Lynn was excellent in explaining the 10 point review. I will return soon for the follow up service Lynn was excellent in explaining the 10 point review. I will return soon for the follow up service More
The service department was very professional and all of the staff were friendly. While my car was being serviced I was given a loaner to drive at no cost. Definitely would recommend working with Grant, he the staff were friendly. While my car was being serviced I was given a loaner to drive at no cost. Definitely would recommend working with Grant, he was helpful and polite. More
My experience here with Akeem was very different than the previous dealership I went to prior to this one. As soon as he greeted us he was professional and very humble guy. He helped me through each step of previous dealership I went to prior to this one. As soon as he greeted us he was professional and very humble guy. He helped me through each step of the way to purchase my new Nissan Altima. I will recommend him to all my family and friends. Thank you for a great experience Akeem. More
I have a great experience every time I visit Herb Gordon. I worked with Chase this past Saturday, he was very professional and kept me well informed the whole time. He went over the report with me in detail I worked with Chase this past Saturday, he was very professional and kept me well informed the whole time. He went over the report with me in detail and explained the process regarding the recall on a part. I I am comfortable and know I’m in good hands working with him. More
Excellent service department. Grant was very helpful and explained everything every step of the way! Also kept updating me on timing so that I could plan the rest of my day! explained everything every step of the way! Also kept updating me on timing so that I could plan the rest of my day! More
This is now the second car that I have purchased at Herb Gordon through Akeem. He conducts himself professionally & thoughtfully. I will continue to deal with Akeem as long as he is there. Gordon through Akeem. He conducts himself professionally & thoughtfully. I will continue to deal with Akeem as long as he is there. More
I had a great experience at Herb Gordon Nissan in the Auto Park on Briggs Chaney Rd. in Silver Spring MD. I suffered a little mishap with my tire and Grant my Service writer quickly took care of everythi Auto Park on Briggs Chaney Rd. in Silver Spring MD. I suffered a little mishap with my tire and Grant my Service writer quickly took care of everything!! I couldn’t have ask for a better experience. And when I called back for something else Tim answered my call and apprised me of all my options. Great service, great Customer service! More
We returned to Herb Gordon Nissan because of the excellent service provided by Akeem and the Finance team in the past. This recent visit did not disappoint. Thank you so much for the knowledge shown excellent service provided by Akeem and the Finance team in the past. This recent visit did not disappoint. Thank you so much for the knowledge shown as well as the care and concern. We'll definitely refer others to you! More