Back

Herb Gordon Nissan

Silver Spring, MD

not yet
rated
1,061 Reviews

3131 Automobile Blvd

Silver Spring, MD

20904

Directions
Sort by

1,061 Reviews of Herb Gordon Nissan

January 30, 2020

Just had a major repair done at Herb Gordon Mile One Nissan. Service was great. My service advisor, Lynn Fritz, took great care of me. She arranged a loaner. She kept me updated on the progress. She eve More

by Richard
Recommend Dealer
Yes
Employees Worked With
Lynn Fritz
Feb 03, 2020 -

Herb Gordon Nissan responded

Richard, we strive for a high level of customer satisfaction in all aspects of our dealership. Please let us know if you have any additional questions about services you received and thank you again for choosing Herb Gordon Nissan!

January 30, 2020

I purchase my first Nissan from Herb Gordon Nissan over 25 years ago and I've always received the best courteous professional service reps since I've been a member of the Nissan Herb Gordon Nissan family o More

by Lebo63
Recommend Dealer
Yes
Employees Worked With
Lynn Fritz, Marcus Hawkins, Ray Karpal, Chase King, Grant King, Bob Paolucci
Feb 03, 2020 -

Herb Gordon Nissan responded

Thank you for your high star rating. We're happy to see that your experience with us was excellent! We hope you continue to choose us for all your automotive needs! Take care!

January 30, 2020

I was very satisfied with the service that I received. Lynn was excellent in explaining the 10 point review. I will return soon for the follow up service More

by bepbear@aol.com
Recommend Dealer
Yes
Employees Worked With
Lynn Fritz
Feb 03, 2020 -

Herb Gordon Nissan responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We want all our customers to feel this way when leaving our dealership! Safe travels!

January 30, 2020

The service department was very professional and all of the staff were friendly. While my car was being serviced I was given a loaner to drive at no cost. Definitely would recommend working with Grant, he More

by chels4432
Recommend Dealer
Yes
Employees Worked With
Grant King
Feb 03, 2020 -

Herb Gordon Nissan responded

Thank you for your support! We're happy we could help. Thank you so much for choosing Herb Gordon Nissan as your first choice for service!

January 30, 2020

My experience here with Akeem was very different than the previous dealership I went to prior to this one. As soon as he greeted us he was professional and very humble guy. He helped me through each step of More

by Spcclarke
Recommend Dealer
Yes
Employees Worked With
Mark Sonn, Akeem Clagett, Grant King
Jan 31, 2020 -

Herb Gordon Nissan responded

Congratulations on your new vehicle, Spcclarke! We are happy to pass along your comments to Akeem at Herb Gordon Nissan! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

January 28, 2020

I have a great experience every time I visit Herb Gordon. I worked with Chase this past Saturday, he was very professional and kept me well informed the whole time. He went over the report with me in detail More

by Kay Mack
Recommend Dealer
Yes
Employees Worked With
Chase King
Jan 29, 2020 -

Herb Gordon Nissan responded

Kay, we are pleased to hear our team always delivers great service. We look forward to your next visit! Take care!

January 27, 2020

Excellent service department. Grant was very helpful and explained everything every step of the way! Also kept updating me on timing so that I could plan the rest of my day! More

by linjordan
Recommend Dealer
Yes
Employees Worked With
Grant King, Bob Paolucci
Jan 27, 2020 -

Herb Gordon Nissan responded

Thanks for your great review, and for giving our dealership such a high star rating! If you have any further questions, please give us a call. We're always happy to help!

January 25, 2020

This is now the second car that I have purchased at Herb Gordon through Akeem. He conducts himself professionally & thoughtfully. I will continue to deal with Akeem as long as he is there. More

by lgmickens
Recommend Dealer
Yes
Employees Worked With
Mark Sonn, Akeem Clagett, Marcus Hawkins, Chase King, Grant King, Cathy Ruyter
Jan 27, 2020 -

Herb Gordon Nissan responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Safe travels!

January 24, 2020

I had a great experience at Herb Gordon Nissan in the Auto Park on Briggs Chaney Rd. in Silver Spring MD. I suffered a little mishap with my tire and Grant my Service writer quickly took care of everythi More

by DENISEHARGROVE
Recommend Dealer
Yes
Employees Worked With
Tim, Grant King
Jan 27, 2020 -

Herb Gordon Nissan responded

Denisehargrove, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to be of service to you again in the future. Best wishes, Herb Gordon Nissan

January 24, 2020

We returned to Herb Gordon Nissan because of the excellent service provided by Akeem and the Finance team in the past. This recent visit did not disappoint. Thank you so much for the knowledge shown More

by Jmmickens
Recommend Dealer
Yes
Employees Worked With
Mark Sonn, Akeem Clagett, Cathy Ruyter
Jan 27, 2020 -

Herb Gordon Nissan responded

We are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

...
11
...