Herb Connolly Chevrolet

Herb Connolly Chevrolet is one of the best car dealerships i have been to. I recently purchased a used truck from them, and the service i recieved was top notch. Also they set up everything right dealerships i have been to. I recently purchased a used truck from them, and the service i recieved was top notch. Also they set up everything right there in the dealership so you dont have to worry about going any where else. The dealership looks great and when you are looking to buy something they really try to help you out. I would recommend any one buying new or used vehicles to make a trip down rte. 9 and stop at Herb Connolly Chevrolet. More

I did a search on auto trader and found the Suburban I was looking for at Herb Connolly. I called and was immediately put in touch with Lou Bove. I was very anxious in purchasing a used car, however, Lo was looking for at Herb Connolly. I called and was immediately put in touch with Lou Bove. I was very anxious in purchasing a used car, however, Lou was extremely patient and reassuring in helping me will every question and concern I had. I also had some concerns like a broken power seat, and others that Lou assured me the dealership would take care of. I am going in tomorrow to get everything addressed. Lou has continued to be very responsive and helpful. While I may have some concerns on the car, I don't have any with relationship I have built with the dealership - specifically because of Lou Bove. Thanks Lou! More

I despise the entire car buying experience mostly because of difficult, pushy and aggressive sales tactics I have experienced in the past. However my entire experience at Herb Connolly was markedly differen of difficult, pushy and aggressive sales tactics I have experienced in the past. However my entire experience at Herb Connolly was markedly different. The sales staff was professional, friendly, extremely knowledgeable and used no gimmicks or pressure to "force" me to purchase a vehicle. I choose the 2010 Avalanche and I could not be happier. The entire transaction from start to finish was probably one of the easiest, simple, organized and enjoyable car buying experiences that I have had. John, my sales guy, was fantastic. He made us feel comfortable and relaxed and had a fantastic knowledge of the Avalanche. Even the managers, finance guys and the repair guys were friendly, courteous and professional. I give the overall experience an A+ and would buy another vehicle from this dealer again without hesitation. More

I had a problem with the battery of my T/B SS two day in a row being completely discharged and suspected the shock compressor continuing to cycle when car was shut off. Called Herb Connolly's (where I purc a row being completely discharged and suspected the shock compressor continuing to cycle when car was shut off. Called Herb Connolly's (where I purchased the vehicle)and described the problem. The service desk told me to bring the car in right away, I told them I needed a car...no problem. When I arrived, they were waiting for me and noticed that the state inspection was due and offered to take care of it. I also needed maintenance service. we went through the list and in a few minutes, I was on my way. Later that day, I was called to tell me what they found wrong and asked me if it was ok to leave the car overnight as the part would arrive in the morning. It was explained that they would then test it a while to make sure the car was fine, then call me. This all happened as explained. When I arrived, my car was clean and ready to go. Service was friendly, thoughtful, thorough, and professional. Every time I've visited this dealer, my experience has been the same. I highly recommend this operation. More

I came to Herb Connolly Chevrolet to buy because of the amazing service that I always received from Jay and Justin in the Service Department. They took care of my last car as if it were their own and as i amazing service that I always received from Jay and Justin in the Service Department. They took care of my last car as if it were their own and as if I were family. So, it was not a hard choice to come back when the time came for a new Suburban. I can not tell you how amazing Paul Santoro was as a salesman. He went out of his way to be helpful and find me the vehicle that (I thought) I wanted. However, when I later decided that I infact wanted a different vehicle he and Brendan went beyond the call of duty to help me into another vehicle without a skipped beat! They never hesitated or waivered in their service and I was so glad that I'd picked Herb Connolly. When this dealership says that they want to be sure you are 100% happy- they REALLY mean it. There is no other way in the world that they could be the #2 dealership in the state without doing any advertising- all of their customers are repeats or have come to them through word of mouth! I know that I'd personally recommend them to anyone and I'll never buy another Chevy from anyone but Herb Connolly! More

This dealership was absolute perfection. From the moment I walked into an extremely clean showroom I felt very comfortable and very at ease. When Mr. Santoro approached me he was very cordial but not overb I walked into an extremely clean showroom I felt very comfortable and very at ease. When Mr. Santoro approached me he was very cordial but not overbearing. After explaining my family situation and what I was looking for, his expertise and knowledge of the product was very reassuring. The first car he showed us was exactly what me and my family was looking for. This showed me he was listening to my needs and delivered sound advise. This was very unusual for a car dealership. He suggested we continue looking around. He was not pushy about this, he just wanted to make sure we were happy with what we were looking at. He stayed in the back round while my wife and I looked around and talked. Mr Santoro was nearby but we did not get the impression he was eavesdropping. This problem has happened at other dealerships and it turned us off, causing us to leave right away. Mr. Santoro had all the answers to our questions, we did not feel any pressure at any time during our buying process. After we decided to purchase the car, there was no bickering or prodding back and forth about price. This was extremely refreshing. We knew what other dealerships were offering. Mr. Santoro and Mr. Connolly were right on target with the price and the offer for our trade in. Buying a car should be a fun experience. The other dealerships we went to took all the fun out of the buying process. At Connolly's we got a great price, and we had a great time. Upon delivery, we were surprised to find the car was ready ON TIME. The car was perfectly clean, with a full tank of gas. Mr. Santoro went over every square inch of the car. His explanations of the nuances of the car were right on target. He did such a great job we really didn't have any questions. This buying experience was fantastic. Mr. Santoro and Mr. Connolly will be recommended by me to everyone I know. Sincerely; Dennis P. Reardon More

I have dealt with Jay and Justin for 8 years now. I have purchased 1 Tahoe and 2 Suburbans in that time. They have always been very helpful with any standard service or unexepected repairs. I have been gi purchased 1 Tahoe and 2 Suburbans in that time. They have always been very helpful with any standard service or unexepected repairs. I have been given loaner cars or rides whenever I have needed them. They have kept me updated about the progress of my service or repairs while my vehicle has been there. I also enjoy that my car is vacuumed and washed after any service. More

I had a very pleasant experience dealing with Alinne and Douglas. From the moment I got there to look for a car to the moment I got my new car. They were very helpful in helping me choose a car for the ri Douglas. From the moment I got there to look for a car to the moment I got my new car. They were very helpful in helping me choose a car for the right price. I appreciated the fact that Douglas applied for my loan with all banks to get me the lowest rate possible. I also appreciated that Alinne took her time to take the car to my own mechanic to get the car inspected. After the inspection there were a few minor things that needed to be done and they made sure it got fixed before they delivered the car to me. I would definitely recommend this dealer especially these employees and I'll be going back to buy another car from them when the time comes. More

my son and i walked into the dealership and immediately was greeted with a warm smile and a handshake along with an introduction. vinnie treated us with respect as perspective customers. i was totally ama was greeted with a warm smile and a handshake along with an introduction. vinnie treated us with respect as perspective customers. i was totally amazed with how smoothly things went and more so with the results of the sale of the new car. it was exciting for the both of us! More

I have purchased a few cars from this dealership, both new and used and always have had a good experience with their service department. One of their service advisors, Jay, is very knowledgeable and takes new and used and always have had a good experience with their service department. One of their service advisors, Jay, is very knowledgeable and takes time to explain why something needs to be done and what alternatives are if any. I recently purchased a set of 4 tires for my vehicle and the pricing was comparable and reasonable, generally not what you expect from a dealer, but theses guys are great More