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Herb Chambers Volvo Cars Norwood

Norwood, MA

4.8
915 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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1120 Providence Highway, Rte. 1

Norwood, MA

02062

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Showing 915 reviews

November 19, 2021

Sold me a car in 2020 that now needs a new engine 14 months later More

by t10
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Alessi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Perlini
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2021 -

Herb Chambers Volvo Cars Norwood responded

Hello - we're sorry to hear you're having issues with your vehicle and would like the opportunity to discuss the situation with you in greater detail. If you have a moment, could you please contact me directly? Thank you, Nick Salem - General Manager - nsalem@herbchambers.com

November 18, 2021

Excellent service friendly staff good communication i would recommend herb chambers volvo for sales or service More

by Fredandbarbarabaker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Brown
Nov 19, 2021 -

Herb Chambers Volvo Cars Norwood responded

Thank you for the kind review! It means a lot to hear that our team earned your recommendation and we hope to see you again next time here at Herb Chambers Volvo Cars Norwood!

November 18, 2021

Despite its size, Herb Chambers and the Norwood Volvo branch is among the most competent and courteous agencies I have ever dealt with. All of my Volvos (4 of them since 1970) have been loved not only b More

by eaboehne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2021 -

Herb Chambers Volvo Cars Norwood responded

Thank you for your confidence in the Herb Chambers Volvo Cars Norwood team! We appreciate you trusting us with your vehicles and are truly grateful for all of your support over the years. Take care and we'll see you at your next visit!

November 18, 2021

Peter was a great service representative in all aspects. He was very helpful and took the time to explain some things for our first service visit. Very helpful and enthusiastic and a top quality Herb Chambe More

by Sueduanebarber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Brown
Nov 19, 2021 -

Herb Chambers Volvo Cars Norwood responded

Thank you for the wonderful review! Peter is a fantastic asset to our team and we'll be sure to share these kind comments with him. Thanks for visiting Herb Chambers Volvo Cars Norwood and please don't hesitate to reach out if we can be of service again in the future!

November 17, 2021

Peter was great. Delivered on his promises. Would definitely go back to herb chambers Volvo. More

by Toddanzlovar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Brown
Nov 17, 2021 -

Herb Chambers Volvo Cars Norwood responded

Hi Todd, thank you for visiting Peter at Herb Chambers Volvo Cars Norwood! See you next time!

November 14, 2021

Peter was fantastic and very helpful! I highly recommend Peter, Colin and their service department. More

by eks327
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Brown
Nov 15, 2021 -

Herb Chambers Volvo Cars Norwood responded

Thank you for taking the time to leave Peter and Colin such excellent feedback! We look forward to assisting you again at Herb Chambers Volvo Cars Norwood!

November 13, 2021

Excellent service by Colin I would recommend Volvo to my friends and family members.Great service . More

by Frankscurti
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Nadeau
Nov 15, 2021 -

Herb Chambers Volvo Cars Norwood responded

Thank you so much for the kind review! It was a pleasure having you visit us here at Herb Chambers Volvo Cars Norwood and we hope to see you again next time!

Nov 15, 2021 -

Frankscurti responded

Friendly dealer looking forward to my next visit!

November 13, 2021

I have had the pleasure of dealing with HC Volvo Norwood for several years and each time the experience has been excellent from all of the staff. More

by Gordongmdch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2021 -

Herb Chambers Volvo Cars Norwood responded

The Herb Chambers Volvo Cars Norwood team would like to thank you for taking the time to leave us your kind words and five-star rating! We look forward to assisting you again!

November 12, 2021

Service was prompt. Colin was very courteous & attentive. I was able to schedule my new tire service with just a 5-day wait! More

by Volvo x7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2021 -

Herb Chambers Volvo Cars Norwood responded

Thank you for trusting Herb Chambers Volvo Cars Norwood team with your service needs! We're glad to hear our team delivered a five-star experience and we hope to see you again next time!

November 09, 2021

Always respectful, and clean. Peter, my service person kept me informed through my wait on my 60 thousand mile checkup More

by Silly Jilly
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Brown
Nov 11, 2021 -

Herb Chambers Volvo Cars Norwood responded

Thank you for the five-star review of Herb Chambers Volvo Cars Norwood! We're grateful for your support and look forward to your next visit!

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