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Herb Chambers Volvo Cars Norwood

Norwood, MA

4.8
915 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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1120 Providence Highway, Rte. 1

Norwood, MA

02062

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Showing 915 reviews

December 23, 2021

I had a 3 year Factory Service performed on my XC60 in December 2021. Everyone was courteous and respectful from start to finish. Peter Brown, from Service, explained all work that was performed, plus add More

by Bill 02766
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Brown
Dec 28, 2021 -

Herb Chambers Volvo Cars Norwood responded

Thank you for coming to Herb Chambers Volvo Cars Norwood for your 3-year factory service, Bill! Peter Brown and the team put their best foot forward when it comes to service, communication, and overall professionalism. We appreciate you taking the time to share this with us and for choosing us for your automotive needs.

December 22, 2021

GREAT Across the board but especially in the service area. With 2 XC-60’s we are in there a few times a year. On occasion, I’ve had to call Colin with questions and he has been quick to respond. While More

by JanTom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2021 -

Herb Chambers Volvo Cars Norwood responded

Thank you for trusting the Herb Chambers Volvo Cars Norwood team with your business! We're grateful for your support and look forward to your next visit!

December 22, 2021

Courteous, efficient, knowledgeable, clean environment. I needed a battery replaced. No appointment for this service. A bit of a wait but pleasant. More

by stasiub24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2021 -

Herb Chambers Volvo Cars Norwood responded

Thank you for being part of the Herb Chambers Volvo Cars Norwood team! Thank you for coming to see our team for your service needs!

December 21, 2021

Herb Chambers is the absolute best! The service is incredible. I know I’m in good hands with Colin. He takes great care of my car. He leaves no stone unturned!!! The service is always prompt and More

by melissam.driscoll
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patricia Young
Dec 22, 2021 -

Herb Chambers Volvo Cars Norwood responded

Thank you for taking the time to share this wonderful feedback with us! We're honored to have you as a Herb Chambers Volvo Cars Norwood customer and look forward to seeing you at your next visit!

December 21, 2021

Easy to make online appointment. Always a warm greeting. Everyone is wearing a mask, which makes me feel safer. More

by barbarananarowland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Brown
Dec 22, 2021 -

Herb Chambers Volvo Cars Norwood responded

Thank you for taking the time to share this wonderful feedback! We're honored to have you as a Herb Chambers Volvo Cars Norwood customer and look forward to your next visit!

December 20, 2021

Excellent service department. Paul and Dave worked hard to nail a challenging diagnosis. Great communication and follow through. More

by jrodgers04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul and Dave
Dec 21, 2021 -

Herb Chambers Volvo Cars Norwood responded

Thank you for your review! We're so happy that Paul and Dave earned your business! See you next time at Herb Chambers Volvo Cars Norwood!

December 19, 2021

The whole process of purchasing a car was easy and my sales person Collin was great. More

by Margo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Canty
Dec 20, 2021 -

Herb Chambers Volvo Cars Norwood responded

We're so happy to hear this! Thank you for the positive feedback and please don't hesitate to reach out if we can be of service again in the future! - The Herb Chambers Volvo Cars Norwood Team

December 18, 2021

Excellent in all ways. Professional, fair and honest. Prompt and courteous. I highly recommend them. More

by Lizard King
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda DelSesto, Patricia Young, Peter Brown
Dec 20, 2021 -

Herb Chambers Volvo Cars Norwood responded

Thank you for trusting Herb Chambers Volvo Cars Norwood with your business! We appreciate your wonderful feedback and look forward to seeing you next time!

December 16, 2021

Arrived just prior to my apt and was taken right on time if not earlier. Techs and service customer coordinators were friendly. Service was done in a short amount of time and car was vacuumed and washed (so More

by Clhopper006
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Brown
Dec 16, 2021 -

Herb Chambers Volvo Cars Norwood responded

It's great to hear how your visit to Herb Chambers Volvo Cars Norwood was worthy of a five-star rating! We know Peter will be thrilled to know they've provided such excellent care to you and your vehicle! Thank you for being part of the family!

December 16, 2021

I brought my VolvoXC60 for routine maintenance and service earlier this week. The service I received was coordinated by Peter Brown, who deserves a 5 star rating. I wouldn’t hesitate to recommend Pe More

by elaineferro1
Customer Service
Recommend Dealer
Yes
Employees Worked With
Peter Brown
Dec 16, 2021 -

Herb Chambers Volvo Cars Norwood responded

Elaine, we are so proud to hear that you had such a great time working with our team at Herb Chambers Volvo Cars Norwood! Thank you so much!

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